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I've done some research and the MIB is already in the SolarWinds MIB database. I figured I'd try pull data for the vendor specific OID's and see what happens (from the universal device poller) but, as if on cue, the device is no longer pingable so I have to wait for it to come back up.

I'm willing to do it, but I was hoping to not have to.

Yep. I can do a MIB walk against the device and it returns data.

If it helps...and it probably doesn't.... For this part: "$nodeId = 123 # Get the NodeID from somewhere, possibly a query" I'm pulling the NodeId from a query in perl using the SDK. Here's what I chose to do, with the perl-ese ripped out The query I'm using is: SELECT NodeID,Caption FROM Orion.Nodes WHERE Caption = '<the…

For anyone else here: We have had a rash of "Windows server soft hangs" in our environment in the last month or so, which is essentially when a windows server shows some/all of these symptoms (that I know of): - System and App event logs stop getting written to - Cannot RDC into the server. - Can ping the server via ICMP.…

There's a lot to read in this, it's going to take some time to digest Thanks!

It's the entire instance of SQL on the server the template is loaded on: Open the template and here's all it's doing. From above notes, the DBA's are *not* seeing Orion attempt to connect to SQL:

Update: It did nothing to fix the issue.

Awesome. Thanks!

A suggestion from Steven Carlson posted here: Re: Alert emails not being sent when SMTP server is temporarily unavailable - feature request or bug? was to install SMTP services on the Orion server, send email locally, and then have the SMTP service relay email to the Exchange system, This would do retry as you can…

I kinda did this on a single node temp install, just to check the upgrade/install process/steps and to check out any new functionality. Here's what I did, in a nutshell: I installed all our "current" product versions (at that time): NPM: 10.7 NCM: 7.2.2 SAM: 6.1.1 IPAM: 4.1 UDT: 3.0.2 Then I performed the upgrades to get…

- I added to the hosts file, and it didn't help...but maybe it's still only using the IP address...so - I changed the hosts over to use dyamic lookup (with the hosts file in place) hoping it would force it to use the name to determine the IP. It forced me to select an IP address anyway (which I assume looked up and hit…

For the question "What are you looking at that leads you to believe you have rounding/summarization happening?" I had some users reporting it and I suddenly realized I had no idea how the data was actually being collected and alerted on. Given what you said I bet I have alert(s) that are sending "clear" messages (when it's…

A new "Summary" view.

Update: I performed the steps I mentioned above and *it worked*. I also rebooted the server the Orion IIS/Apps were on (as part of patching, but I always boot it when I make changes to Orion)

Update: Support did the standard "shut down Orion, uninstall + re-install services" to several services. They also did some research and indicated that [I'm abbreviating what was said] there is a known crashing issue(s) with some component (I forgot the specifics, but it wasn't specifically listed as the SNMP trap poller)…

Thanks! I completely missed the views I've always been pulling data directly out of the tables. This is the exact view I was looking for. In case anyone else wants it, a general query for "alert action failures" appears to be: SELECT <choose your columns> FROM [<choose your DB name>].[dbo].[AlertHistoryView] where…

Technically I don't know if it matters, but personally I'd stay on 11.0.1 and do all the moving/migrating first then perform upgrades. My reasoning to do this is: - NPM 11.5 RC is a release candidate and is relatively new, wheras 11.0.1 has been around for awhile. If you run into issues there is more of a likelihood that…

Curious: Any idea or can you share some info on what caused it or what schema/table/product(SAM/IPAM, etc.) it crashed on while updating? I've always worried customizations we've done would come back to bite us someday

Thanks! That's what I was hoping would happen with the custom pollers. The Syslog/SNMP alerting configurations are just alerting so if they don't move over i can just re-import them

I've been experiencing similar issues and support basically found a few things and said "upgrade to NPM 12.1 and then if the problem persists, reopen the case". For what it's worth: I'm on NPM 12.0.0, with SAM, UDT, NCM, and IPAM all on 1 Windows 2008 R2 SP1 server (not latest versions, but not too far behind). DB on…

"cannot add any new customize/add resources to a page ("Object reference not set to an instance of an object." error" I had this bug in earlier versions of NPM. If you want to give it a shot, he fix (hopefully for you too) may be here: Re: Object reference not set to an instance of an object.

That's nice to know. Thanks for the info!

I barely use IPAM, so read up on any of this first... ) I'm not sure if this will get them to update (as I can't get to all of my DNS servers to check the settings. I have only 2 of my 6 updating per the settings in the post I made above). But I believe if you select one and then hit the "edit" button, there is a check box…

I opened a ticket, and running the config wizard (Website only) is part of the recommended fix. I'l be trying it next week. On a side note: During support help, we attempted to add several more values to the list, and none appeared. I went on vacation, came back, and they all appeared. So if nothing else it's just *really…

Thanks!

I took IPAM out of my "integrated" Orion system this a long time ago because of load on my main Orion system. It really helped out on the load (and back then, having to plan upgrades). Basically, just think of it as "I now have a separate application that is IPAM that is completely independent of my Orion NPM application".…

More come to mind in the "fear change" category: - If IT isn't THE business, it is frequently looked at as a "service" and something that doesn't make $, therefore it's costs always need to be brought down and made cheaper. It's a target for frequent restructuring and change simply because the business side does not…

I believe to return data, you need to send back a specially formatted output string for each metric. Each metric basically needs a unique "tag" string for it as you can send back multiple metrics. I put this output at teh bottom of my script and try to make sure (with lots of error handling) it is the ONLY output of the…

Thanks! I've had similar issues and I'm going to give this script a shot. Just to add some details when it hit me, in case it helps anyone: I'm running: Orion Platform 2014.2.1, SAM 6.1.1, QoE 1.0, IPAM 4.3, NCM 7.2.2, NPM 11.0.1, UDT 3.0.2, IVIM 1.10.0 When this occurred for me I had several of these streaming in my…