thomasc

Got it. Missed those little grey tool tips. Used to seeing the bold blue. Nice feature. Thanks, Tom

in Casper 9 Support in Asset Discovery Tool Comment by thomasc December 2013

Casper Suite 9 Support please! We have WHD 12 and Casper 8.73 tightly integrated. We have been getting prepared to upgrade to Casper 9.21 only to find out WHD is not supported. WHD integration is critical for our support tickets and asset life cycle. This is the case for others using Casper Suite.…

in What We're Working On for Web Help Desk Comment by thomasc November 2013

The Database Name field is missing. Was this intentional? Does the Casper 9 Discovery connection assume the name? If so I am getting an error: peer not authenticated. I don't see this error using the Casper (pre 9) connection on the same dev instance.

in Casper 9 Support in Asset Discovery Tool Comment by thomasc December 2013

How is this done with Linux?

in Local Admin account De-activated? Comment by thomasc April 2014

Bump. Solarwinds folks got anything or should I open a support ticket?

in Can anyone shed some light on the "...heartbeat for ticket..." in helpdesk.log? Comment by thomasc February 2014

thomasc

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