tempuser

I would like the ability to have the faq show once the user has drilled down and the faq relates to their problem. In my situation, it makes no sense to have the faq show at the parent level. I was originally told I could do this but after multiple calls (and a fix installed) they said they can only show at the parent…

Thanks, I can do it by deleting individually but wanted it to be easy. Appreciate your time.

Thank you so much. I think I worded my question incorrectly (we're new). I had deleted them the same way you referenced but they're still showing under locations....do you happen to know of a way to delete multiple locations at once? Our 'clients' are not individuals but stores so I think that's confusing the matter. : )

Yes, I see it happen on Chrome as well. From what I can see, it normally occurs when trying to use the green 'plus' to add notes to a ticket that has notes already. I can't get it to replicate on tickets that don't have any notes. IE seems fine.

We're not live yet but I've noticed this as well. I thought it was something I had done.