syed.habeebullah

I would suggest to create alert based on "LastpolledUtc" object present in Nodes table. Whenever the device does not poll for ex. 30 mins. Alert should trigger. This would resolve the issue. Thanks, Syed

Hi Anita, Please create an alert with below conditions if that helps NODE status is NOT equal to down AND ApplicationName is equal to AND Component status is equal to down Thanks, Syed

Hi ershad, Polling on devices will be affected momentorily if Solarwinds services were restarted. There will not be any affect on any monitored device due to that. Have you deleted and readded the device. Please check the same if that helps. Also check if this is happened on only a particular device but not on all devices.…

Hi Anita, It seems that you have multiple event log alert templates enabled, please check for the same in advanced alert. You can also check for trigger queries in Database Manager---> Netperfmon---> alert definitions table Here you can check for all enabled alerts. please check if there any similar conditions for event…

please run configuration wizard on orion. Hopefully this will resolve the issue. thanks, Syed

Hi Anita, Please select a simple alerting mechanism as below. Hopefully this would resolve the issue. . In advanced alert please add these condition 1. Application name is equal to <application name> 2. Component status is equal to down increase the alert trigger time to 6 mins. Hopefully this would resolve the issue.…

Hi Ershad, When the SNMP test is passing on the device, that is enough to know that device is responding to SNMP. Please remove/delete the unknown interfaces on the device (grey icons) and re-poll the device. This should resolve your issue. SNMP walk can be downloaded from Solarwinds website. Please follow the below link…

That is incredible stuff. It will certainly help me..

David, This error is due to scheduler unable to login to report web with the credentials provided. Please check if the credentials used for running the report in report scheduler are valid and are working fine and have adequate permissions. Thanks, syed

Hi Scvvuuren, The DB maintenance that runs on Orion DB (typically at 2:15 AM) is robust enough to take care of all DB related issues and data purging. Suggest you to ask your DBA to stop data compression for few days and check if that resolves the issue. thanks, Syed

Hi Alterego, I could not find "Expensive Query Info" on the advanced alert. I am using SAM 6.0.

Hi Tomas Pospisil, We have checked the Poller checker tool and found that N.CPU.SNMP.NetSNMPCPUIdle is the only poller method present with green status. When I am polling that I am getting below response. REQUEST Get [0]: OID: 1.3.6.1.4.1.2021.11.11.0 Type: OID_TYPE_NULL Value: RESPONSE RequestID: 47554 ErrorCode: 0…

Hi bshopp, Thanks for the response, will that have any impact on existing rules on server console. Is that same as "Config Wizard" run on NPM Thanks in Advance

Hi Ershad, This is probably due to SNMP getting failed. Hardware polling is perfomed via SNMP. Please check if the device is responding to SNMP, the community string is correct. Probably a SNMP Walk to the device might help.

We have similar issue with one the server is showing CPU load at 111% intermittently. What was the solution Solarwinds team has provided to you/\ Thanks, Aamer