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This helps well. Voting

If anyone has the query for " Groups down outage with duration of Hours/Min" Please help

Couldn't fix the query. 

Is SolarWinds has the capability to store the Access token and Refresh token once API call returned and use them as variables to establish the connection. 

Cherwell does accept the API Post method call with JSON template, When i test on solarwinds its giving the authentication error as Cherwell is accepting "API Key + Login credential" Something i'm missing at Body of Post request how to call API Key or Authentication. @"mesverrum" 

@"SureshDV" Did you find a way to integrate this with SolarWinds and Cherwell.

As per the support KB, The F5 devices should shows the events and there is no events being logged https://documentation.solarwinds.com/en/success_center/npm/content/npm-load-balancers-eventsalertsreports.htm 

All went good on my environment. 

Hello Wesley, Did you find the solution for this issue.

Hello Team, Is there any KB docs for the Cherwell and SolarWinds integration for the ticket sharing.

For us adjusting the statistics collection to around 15 to 20 min for the specific wireless device and replacing the Job Tracker and Polling Collector on the polling engine where the device is added is fixed this issue. To Replace the polling collect and Job Tracker follow the KB mentioned.…

Hello Wesley, Did you fixed this issue? Even in my environment, we are facing issues with WLC(Only one and other WLC same model is fine) not polling any AP's Information. WLC removed and re-added to monitoring not fixed the issue. All the OID polling and everything looks good. 

I have reviewed the log and we see the Wireless tables taking almost 5+ hours. 

We haven't changed the condition. We just modified the email alert subject and saved the alert. Once we saved the alert it re-generating the alerts for active alerts as well.

Hello Team, We have upgraded to 2020.2.1 yesterday and the DB maintenance is still running. its been about 6 hours. Any help here to fix the DB maintenance long running issue. 

Thanks for the response. do we need to restart the services on servers? after making changes?

In logs we found following errors: 2020-08-26 02:26:30,701 [3] INFO SolarWinds.Cirrus.BusinessLayer.Jobs.JobExecutor - JobExecutor: Stage 3: Waiting for DPE scheduled work. Job ID: 17 2020-08-26 02:26:30,967 [77] INFO SolarWinds.Orion.Cli.DeviceTemplates.DeviceTemplatesManager - AutoDetectTemplateInternal: Found Match by…

We are receiving bulk alerts for our ESXI Host is critical/warning. if we look into details it shows nothing. at node level the node is up and healthy, but in Virtual Host - it says critical. under hosts with problems - it shows nothing why the host is critical. for Guests, it says one of more thresholds are exceeded but…

aLTeReGo​ Could you please help here. Why the alerts are getting re-generated when we done any changes to the alert. as of now i'm muting the alerts for nodes which are active in console and modifying the alert and resume alerts for the devices after sometime.