Comments
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Great series. Good outcome for the customer
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Luckily I don't deal with users very often, we have a service desk for that! But I have been in that role in the past. Guess it's always better safe than sorry. My dad rings me quite often with all of his computer related questions. Luckily no other family member does this (other than wife and kids).
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Me too.
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Love your work!
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As of today, we've been told to work from home until they tell us to come back. We can still go into the office if we need to though. But they prefer everyone to stay away to slowdown the spread of the virus. I can do my role from home but I miss my office view and dual monitors I've worked from home in the past but it's…
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You're right, the network always gets blamed first. It's then up to us to prove the network is fine and it's the application. My favourite response always was "can you ping it?". Yes, then in that case the network is fine But that doesn't really work at well as it once did.
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Yes there's plenty out there. I love the ones that ring up and you say "have you rebooted it?" And they say "I knew you were going to ask that!" And you say "well have you?" And they say "no...... I'll ring you back if there's still an issue".
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Fantastic!! We need another episode of the Hangover. Now I just have to work out what time it will happen in my timezone My favourite Thwack moment was when I was asked to be a MVP. That was a sweeet day.
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Well said!
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Done
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rschroeder wrote: We may not always learn from our past mistakes, and when we don't, Murphy is always ready and willing to re-educate us. So true! You can warn management of issues but sometimes until it fails, they won't act upon it.
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Clean slate for the whole month for once!
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Check out the mission rules listed in the original post. Point 7a states " * Points/badges will be added to profiles once the mission has closed. "
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Cool! I was the third person to vote
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Unfortunately I can't sit down with the security team as they are in another state but previously they had always been difficult to work with. It was like they were better than us. A few years back, I needed to get stuff done on the firewall to which they were reluctant to do. So I happen to be in their state so I marched…
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That was a super cool video!! Well done to those who created it. We spend 5 days on the Gold Coast over Christmas so that was nice and we watched the fireworks for New Years in town. Now back at work and back on Thwack
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I'm not a DBA but I still got the right answer. Not all answers are on the first page, clicking some of the links reveals all the answers you need.
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It's always hard to judge what will be useful and what won't be useful. I remember building my first pc's in 1989 and having to install WordPerfect for most customers. As that's what everyone wanted and had to have. I even had to make the pc boot (using Dos 3.3) straight into WordPerfect. Took me ages to work out how to…
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Totally agree. I've been working at the same place for just over 20 years and I each time a new manager comes along, new directions (and software and hardware) come along with it too. I hate to think how much money has been wasting on infrastructure that has been thrown out because something else was preferred. I've even…
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Hammer Pants!! Hee ha, can't touch this
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it says I can't do it anymore. Ah well, it was fun none the less!
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Can I get a redo too? I should've read this text first.
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Bottom line is the admins need to be trusted! I know some do unscrupulous things but someone needs to be able to do anything and everything. The key is to never abuse the power.
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This is great news. I'm not really loving this platform. Hope the next one is better
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Very cool.
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Unfortunately there's always someone doing the wrong thing. As you said no one is perfect. Even the watchers.
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Great mission! Thanks.
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Happy birthday Thwack!!! It's wonderful to be part of it all. Here's to a looooong future!
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Question 4 was definitely easy
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Haha, it should be alright, I'm pretty normal! But that's not a Nascar, it's called a V8 Supercar. The main diff with them and Nascar is that the V8 Supercar looks like the road going version it is based on. They do run a control chassis though. They were in Texas late last year. Oh and did you notice the beer drinking…