superfly · Senior Network Engineer · ✭✭✭✭✭

This is not possible as far as I can see. They either have access or they don't.

Have you configured the proxy settings in All Settings. Proxy Settings? In NCM, can you see the shared templates on Thwack? If that's all ok, maybe there's an issue since Thwack was migrated.

I'm running 19.9.5 and have no issues.

The page just keeps updating with the latest information at hand. So as interfaces or whatever update via their own polling statistics interval, the Top 10 widgets will just update accordingly.

Do a List Resources on this device to see if all the right boxes are still ticked.

@"sum_giais" The maps are autogenerating the links. So I just put the devices on the map and the links draw themselves in place.

@"jblankjblank" Thanks for the reply. I've never thought of maps having too much maintenance when things change. To me it would be like saying if any device goes down, just delete it as it mustn't be around anymore. It defeats the purpose of monitoring them in the first place then. I'd like to see that a link went down.…

Yup what @"bogdan.stan" suggested, cleared it right up. HF2 installed with no issues at all.

@"sdawson35" You can get MIBs added to the Solarwinds database. I've done this on numerous occassions. Here's the info https://support.solarwinds.com/SuccessCenter/s/article/Add-MIBs-to-the-SolarWinds-MIB-database?language=en_US But as mentioned, if the MIB is there, then you can custom write a poller to access it. Use the…

I'll have to look for the new template. I just disabled the Information Service monitoring in the current template as I assumed it was removed.

@"lynchnigel" I've restarted everything to no avail. Solarwind help rebuild the poller and it still had the same issue. So I build a new VM and gave it the same identity as the old one and the issue is still there! @"bogdan.stan" Only I option was turned on So I turned it off and restarted the admin service on the poller.…

@"sja" I mustn't have made the issue clear enough. The links were on the map for months but now that they are down, they've just disappeared off the map instead of going red (I assume that's how a link that's down would show up on a map). So once the links are fixed, I assume they'll just automatically re-appear on my map.…

Picture in good old atlas. Picture in Orion Map - notice how the links are not there but they were there before they went down. I've manually drawn them in in red dashes.

So with it unticked I get this But when I go through Make A Plan, it checks everything and says it's all up to date. So with HF2, I'll download the offline installer and run it manually and see how it goes.

Audit events also shows more information like who added the node for example.

No NPM can not enable SNMP on windows 10 servers. You will need to configure that up and then NPM can poll the nodes for all the information. Alternatively you could use WMI to monitor the servers. Then you just need an account that has local admin access on the device.

Have you tried ${N=Alerting;M=AlertID} ?

That looks like an old version of syslog viewer. What version of NPM are you on? In this discussion, I've answered for both old and new version of the alert manager. https://thwack.solarwinds.com/t5/Alert-Lab-Discussions/How-to-alert-on-Syslog-entries/m-p/259606

Online licensing will also get disabled.

Latest update

Create a SWQL query widget and add in the following to the Custom SWQL Query field. (Change orion_server_name to your actual server name) This will show the last 30 syslog messages for that node. At the bottom there the code if you want to use the search option as well. Just tick the Enable Search box and add in that bit…

Here's some instructions https://support.solarwinds.com/SuccessCenter/s/article/Orion-Platform-2019-4-Hotfix-6?language=en_US

I personally have not had any issues in contacting them. Only when the news hit of the hacker attack, things were a little slower. Did you log a system down ticket? Maybe add in your ticket number here so that someone like @"danielleh" may see it. What is the issue you are experiencing?

Just received an email from Solarwinds - seems like I am affected. I'm on 2019.4 Here's the email "Dear Customer, We have just been made aware our systems experienced a highly sophisticated, manual supply chain attack on SolarWinds Orion Platform software builds for versions 2019.4 through 2020.2.1. We have been advised…

Yup I only just heard about this as well. I saw this on the internet "A SolarWinds spokesman said the company was aware of a potential vulnerability related to updates of its Orion technology management software that were released between March and June of this year." I'm still on 2019.4 so ok but was looking at upgrading…

Good job! Glad it was finally resolved.

Haha, that's a classic response!

If the devices are identical, then the only thing left that I can think of is to check the IOS. Make sure they're the same version.

One last thing you can try is to do it the other way round. Issue the xmodem command first and then select upload file. Follow the instruction about half way down the page on this link. Start from the bit beginning with "The next example shows an Xmodem procedure on a 2955 with the use of HyperTerminal"…

Thanks! That works beaut. Is there a way to show Muted Interfaces as well? This is the query I'm using but it only shows unmanaged interfaces. Thanks! SELECT 'Unmanaged' as [Status] ,n.Caption AS [Node] ,i.interfacename as [Interface] ,tostring(tolocal(i.UnManageFrom)) AS [From] ,case when i.UnManageUntil is null or…