superfly · Senior Network Engineer · ✭✭✭✭✭

Comments

  • Yeah as mentioned I see notifications in there. But I don't see Friend requests in there. I can only accept them from the email I receive. Thanks.
  • No it just says I have no unread notifications. If I click on View All, I do see notifications.
  • The most I see in way of notification is that this changes with a little number But nothing changes in my Solarwinds menu bar / webpage.
  • Actually I was just thinking about this a little more and if a node goes down, the interfaces are automatically muted. So how are your managed sites hooked up? Single or dual links, single or dual routers etc.
  • I didn't think it was possible for an interface to be both UP and Unreachable at the same time. Should your statement be OR?
  • So overnight I ran the NCM Nightly Hardware Inventory and now all my 9300/9500's are showing their serial number in NCM. For the ones that I replaced, they were still showing old EOL data. So I manually deleted that information for those nodes. All good now
  • Solarwinds will process every alert. So you can have 3 alerts for Node Down for example and all will trigger. Each one can do something different like alert a particular team with a custom message etc. So in your case, I would have an email alert for Node Down and a PagerDuty alert for node down. Just use the exmple…
  • https://thwack.solarwinds.com/product-forums/network-configuration-manager-ncm/f/forum/88975/ncm-cisco-asa-multi-context-captures-all-context-configs-with-keys-and-passwords The link stuartd has posted doesn't work. And google something to do with Solarwinds such as "solarwinds show serial number" and all the hits pointing…
  • The alerts for the child objects will be muted as that's what a group does. So you shouldn't get any alerts for the child objects when the parent goes down.
  • You could put this in as a feature request but in Cisco's case, they recommend (or 'star') a number of different versions so it may be hard to actually implement this.
  • I fixed my issue. I realised my Nightly Hardware Inventory had expired. So I just manually ran a Hardware Inventory job over 2 x 9300's and 2 x 9500's (both changed and newly installed devices). Now all switches show the serial number in NCM. But as you can see in the second image, this 9300 is still pulling old EOL info…
  • Interesting, I'd not noticed this but I've just replaced a bunch of switches with 9300's and installed some new 9300's and none are showing the serial number. So even brand new ones added to NPM don't show the serial number. I assume something has changed with the MIB variable. I'll have to have a play around to see if I…
  • This is not possible as far as I can see. They either have access or they don't.
  • Have you configured the proxy settings in All Settings. Proxy Settings? In NCM, can you see the shared templates on Thwack? If that's all ok, maybe there's an issue since Thwack was migrated.
  • I'm running 19.9.5 and have no issues.
  • The page just keeps updating with the latest information at hand. So as interfaces or whatever update via their own polling statistics interval, the Top 10 widgets will just update accordingly.
  • Do a List Resources on this device to see if all the right boxes are still ticked.
  • @"sum_giais" The maps are autogenerating the links. So I just put the devices on the map and the links draw themselves in place.
  • @"jblankjblank" Thanks for the reply. I've never thought of maps having too much maintenance when things change. To me it would be like saying if any device goes down, just delete it as it mustn't be around anymore. It defeats the purpose of monitoring them in the first place then. I'd like to see that a link went down.…
  • Yup what @"bogdan.stan" suggested, cleared it right up. HF2 installed with no issues at all.
  • @"sdawson35" You can get MIBs added to the Solarwinds database. I've done this on numerous occassions. Here's the info https://support.solarwinds.com/SuccessCenter/s/article/Add-MIBs-to-the-SolarWinds-MIB-database?language=en_US But as mentioned, if the MIB is there, then you can custom write a poller to access it. Use the…
  • I'll have to look for the new template. I just disabled the Information Service monitoring in the current template as I assumed it was removed.
  • @"lynchnigel" I've restarted everything to no avail. Solarwind help rebuild the poller and it still had the same issue. So I build a new VM and gave it the same identity as the old one and the issue is still there! @"bogdan.stan" Only I option was turned on So I turned it off and restarted the admin service on the poller.…
  • @"sja" I mustn't have made the issue clear enough. The links were on the map for months but now that they are down, they've just disappeared off the map instead of going red (I assume that's how a link that's down would show up on a map). So once the links are fixed, I assume they'll just automatically re-appear on my map.…
  • Picture in good old atlas. Picture in Orion Map - notice how the links are not there but they were there before they went down. I've manually drawn them in in red dashes.
  • So with it unticked I get this But when I go through Make A Plan, it checks everything and says it's all up to date. So with HF2, I'll download the offline installer and run it manually and see how it goes.
  • Audit events also shows more information like who added the node for example.
  • No NPM can not enable SNMP on windows 10 servers. You will need to configure that up and then NPM can poll the nodes for all the information. Alternatively you could use WMI to monitor the servers. Then you just need an account that has local admin access on the device.
  • That looks like an old version of syslog viewer. What version of NPM are you on? In this discussion, I've answered for both old and new version of the alert manager. https://thwack.solarwinds.com/t5/Alert-Lab-Discussions/How-to-alert-on-Syslog-entries/m-p/259606