stuartd · Senior Dogsbody · ✭✭✭✭✭

I did have a lovely precis of my career in IT but the late 2025 THWACK upgrade nuked it. My TLDR: been in IT for 40yrs from a fledgling delivery & installation person to field repairs to in-house guru to network engineer to monitoring maverick!

Comments

  • Curious about why the popover/ hover is important to you in this case? I know that is a very broad question but I am interested in the importance of this interaction for you and why. It's a matter of making life for our engineers as straightforward as possible and in trying not to let the shock of having to use an entirely…
  • Thank you - SNMP is a whole subject on its own so trying to get my head around it.
  • That's just the thing - I can't set it up in the GUI as it doesn't recognise the OID. Initially I had tried the various get, get next, table options when trying to add OIDs that I'd gone looking for (rather than via an SBNMP walk). I tried options like removing (or adding) trailing points (dots / stops) - removing the last…
  • AWESOME. Yes, I had to capitalise that. That was a top answer for me and I appreciate the effort to type it out and make it so even my children could understand - though truth be told, my eldest is already a Comp Sci person and could likely do this stuff in his sleep. When lockdown is over, I'll get him rount to give me…
  • Thanks Marc - I did get that point from your prior post. My query was, what column affects the 'visibility' i.e monitored v not-monitored. No worries if you don't know, as not doing anything with it just over-thinking most likely
  • Thanks again - hunting via Google and here specifically has been my main approach, and really I guess I'm trying to jump the gun a bit. I like to understand potential / possible scenarios so as to see the benefit of my learning before starting...
  • Interesting - but I don't seem to be able to find an option to limit the view to just the kit in that group. I've asked support now and they are grudgingly* 'labbing' it out to see if it can be done. * I say that as their standard refrain is "we are a 'break/fix' team" and then say "ask on THWACK". That would work if they…
  • Dave, > Thank you for the info. Your Map tab is something that we are not currently showing, however aren't Tabs just a customisable list of resources to view info about the nodes. What "Resource" is selected in your Map Tab to get the automated map? I'm most definitely not the best to answer your queries but I will try...…
  • OK, so my apologies, I realise I ought to have been more precise... What does this mean? Are you indicating the link is no longer visible and is no longer showing metrics on the map while others are still working? Are you indicating the popover/ hover no longer works? Some screenshots would likely help but I would…
  • @"sum_giais" again my thanks. I will give that a go and see what I get. p.s. apologies for tardy reply but I have been away on a first aid at work course.
  • Yes and yes. But I suspect you are mis-understanding my request. I am trying to find out what has been selected behind this:
  • @"tony.johnson" support case #00560236
  • OK - will do. In general though, can multiple similar type alerts be enabled where their targets are differnt?
  • Thanks again Alex. Me being me, I sort of expected this to have already been requested or a stamndard report exists and I was just missing it. Will go a digging and see what we need.
  • Thanks again Marc. One example would be like you mention - extracting site name, address, etc as one "unit" but I think the SQL step is a jump to far for my poor skill set or the other chaps in the 'distributed' team. None of us are DB or SQL bods, and I think had we been aware just how much we need to be, we probably…
  • OK, apologies if I'm not being clear. I know SW will do that - what I am asking is how (if possible) can I do the opposite? i.e. create an alert without it alerting.
  • Not for every client, no. The larger clients tend to have their own APE but smaller ones sit on out shared platform. I think for now I'll just stick with the current process which is an engineer contacts us when they can't find their device as they didn't assign a specific CP to it. I guess one thing we could do is enforce…
  • Thank you very much @"sum_giais" Absolutely, this alert is designed to never trigger on those two pools, so it's good to have feedback that the logic is correct as far as what I am trying to achieve. Option A was definitely the way I was looking, but I have since had feedback from the server team, and more importantly…
  • I'd have to say @"bobmarley" that I have absolutely no idea Certainly I haven't found a way to directly reference a pool, let alone multiple pools across several nodes, yet. If I do, then yes, the above would clearly work. I'll dig some more but in the meantime hope that someone comes along that has already done this...…
  • >> As for our BMC integration, it isn't the best. Intriguing - so it isn't just us, but at least I believe we are slightly beter off than this. As BMC is also monitoring our servers it does two things - checks for a 'heartbeat' from the Solarwinds platform (this is an every 5m check), and also monitors a speciric folder…
  • I appreciate the response but that is what we have now for Network Atlas maps. I think our approach is slighlty less cumbersome than the linked one as well. Add map widget in relevant location and ignore the 'select map' section. Instead, in the box below - map format name do this: But what I am very much after is how to…
  • That's really helpful - thank you. For Cisco's LAP's we generally have never used anything to "manage" them - shocking really - except their WLC and that is great for inventory and investigating the end devices whilst live. As soon as they go down we have nothing but records and I would probably add they aren't 100%…
  • Thank you - one or the other of those looks like it will do the job for us... not that we've played with creating a universal poller yet. Or at least I haven't. Many thanks
  • Some intersting ideas there and just convinces me that I need, along with others here, to get into scripting / SQL / et al. The problem we have is that not a one of us started off as a dedictaed monitoring engineer or DB person and all come from a hardware background. That is further compounded by the fact our prior tool…
  • Thanks again David. We are still very much at teh start of our journey with Solarwinds and have yet to find all its functionality let alone where stuff sits I shall dig into this some more.
  • The interfaces are added and monitored otherwise 'ConnectNow' wouldn't autoconnect the links. This is an issue where such links are only showing they are connected in Atlas but not in NPM when you hover the mouse over the link in question. The fix in Atlas is to right click the link > properties and then drag the relavant…
  • Coming back to my original query though, and changing it slightly.... We get a lot of engineers that just mass import and tick monitor on absolutely everything. As a default we don't monitor VLans and I could see a potential usefulness for running a script against certain sections (tables?) of the database to undo this.…
  • @"Seashore"thank you. That makes sense as to why the structure / layout is different. Fortunately we have the downloaded SDK from just before my company locked down Github so we do have that to use and play with. I have put in a request to open it back up but those wheels turn incredibly slowly. Here is an example of SWQL…
  • Some searching brings me to this video. So, are you saying, in a group called "Client A" create a sub-group called "Top 10s" (or whatever) and then limit the view on that sub-group? If so, I think I can see that working. Will give it a whirl.