stuartd · Senior Dogsbody · ✭✭✭✭✭

Hi... Depending on how you want to display the data, you would need to add one of the 'universal device' widget to the page/template where you want it to display and then once done, you edit the newly added widget and select the appropriate UnDP. Here's a snippet of a Palo Alto one we created: The widget will [should] only…

And... you get a nice clean slate to start afresh.

Thanks @"Kita" and I was aware of that. I was simply passing on the knowledge I had

You will need to contact support to aid you with this as the version gaps are huge. There could be any number of issues to overcome and I would expect you'll need to do any upgrade in stages. Plus, why only upgrade to 2020 when the newest version is 2024.1.1 ?

So the screenshot you shared tells you that the poller you are trying to use on those devices doesn't match - or in other words, it isn't the right one. I can't tell you why as I don't know what those devices are, nor how your environment is configured. As to the audit logs, I'm simply talking about looking through >Alerts…

The logical solution here, the organisation being willing, is to create a separate account just for the purpose you need but restrict who has access to the password.

A very simple SWQL query (just shows NodeID and % loss) is: SELECT NodeID, PercentLoss FROM Orion.NodesStats WHERE PercentLoss != 0 Or with an implicit join to the node table to get the node name it could look like:SELECT s.Node.Caption, PercentLoss FROM Orion.NodesStats as s WHERE PercentLoss != 0 Just add in any other…

Also be aware that when some queries are run, then DB will lock off the table from being edited. The solution there is to create a new query, enable editing and then copy/paste the query into it and run. THAT SAID: Solarwinds do not recommend you directly edit the DB using the provided DB Manager, but instead you do it via…

What you are looking at is the detail of poller assignments. Irrespective of the actual poller, all this page is showing you are the nodes that are not using that poller. So you have 20 nodes (listed as disabled) that are not using the ICMP poller. To try and answer your specific questions then: * Because they are not…

You don't mention if your SQL pair are in an HA setup but I'm guessing they are. The answer for us was for our DBA's to create a SQL Listener, and then SW "talks" to the listener IP, not the individual servers.

You've already answered your own question, but for clarity then, no you can't create an admin user and disable other rights. After all, the whole idea of an admin account is that it can "administer" any aspect of the environment. That said, perhaps if you tell us what you are trying to achieve then there might be an…

EIGRP and BGP seem to be problematical no matter what NMS you use. What I do see folks doing is using SNMP Traps. But unless you are paying for OLA then be aware that the built-in version of 'traps' is restricted in performance and capabilities. In reality it could mean your message about neighbour changes doesn't get seen…

Without having any idea on your environment it could simply be that the alert for the node in question didn't exist for long enough. Even though you have the "alert must exist for" box unticked, there is still the polling cycle you have to consider. It could simply be that it went down/up in between one poll and the next.

That is a constant battle we have as well. But part of our our solution is we have simply told teams that if they don't tell us then the devices are not in support.

That's a lot of scripting but I do like the idea of your 'parking lot'. I guess it also relies heavily on the other sources being accurate with what exists (or doesn't). Thanks for your reply - it gives me a lot to think about.

You will probably find better responses if you ask your question over here: [mention:485a7fb12896487fbbd0497381735151:23b05a61c3e5445190d9bfa00453bce4] - this is the NPM forum and whilst you might get some answers, the UDT one is more focussed.

Have you tried the advice here: https://solarwindscore.my.site.com/SuccessCenter/s/article/How-to-create-alert-for-EIGRP-neighbor-status-change?language=en_US ?

I can't directly answer your query around Juniper nodes, but having got NCM working with other non-Cisco nodes then I can confirm that you can get the product working with other unsupported vendors. The key criteria for this is "can you access the device via CLI using SSH" and "can you back up the full config via CLI". If…

A couple of screenshots would have been simpler but your condition looks like this, I presume? In which case my first approach would be to click the dropdown arrow top right and click on Show SWQL. Then from the popup window copy/paste that code into SWQL Studio and check you actually get the results you expect. You might…

It looks like a subtle difference in thinking. Think instead "how do I remove a node from an OID". So if I understand you correctly, then you just need to fire up the UnDP tool and remove the node from said OID. Find your OID in the left hand column (All Defined Pollers) and right click and select 'assign'. Then simply…

Tagging in @"saschg" so that he can hopefully reply...

It would be useful if you could show us the alert logic and trigger conditions for us to have a good chance of assisting?

Not sure I understand the question Nathan? Can you re-state it with perhaps an example as well? p.s. good to catch-up over the last two days.

Have you tried using this value? Then you can set the end value to 9.

Oh, now that I like.

As you've had no response I suggest raising a ticket with support. I've seen some bizarre audit events** that Solarwinds generates and it could just be one of those rather than being anything o note... ** for eg - discovered an entry in our longs the other day that look like this: Turns out, all that means is the user…

You can see the connections table via an OID but I've never seen an OID for the actual number of users on a VPN. I'd suggest asking CP direct or submitting a feature request with them. If they have an OID for it, then you can build out a UnDP and then display that in Solarwinds.

This is good to know as we have clients that are starting to ask for SD Wan deployments on Fortinet gear. As is, we can only see the firewall side of the Forti Fabric, but would like to also be able to see the rest of the fabric (switches for eg).

Easiest approach would be to use a custom property. Call it something like Onboard_Date, set the format to date/time and then make it a "must be filled":

You can [I have] request access to a 'buddy drop' that resolves this issue. It works.