straybullet

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  • Hi Midnight, thanks again! I'll check out that process today; kind of on hold until we can get the CIO to tell us exactly what visualized data he wants to see....at least that will give me some time to look into this; the best part being that it would be automated!
  • HI Midnight - First, thanks again. Using Powershell is certainly an option. I can get exported data now using PGAdmin and the custom queries I've created. I'm still learning how to use and what can be done with Power BI. I do see where I can import Excel Spreadsheets so I may give that whirl today and see what kind of…
  • I really appreciate that and I'll certainly bring up the subject. I've already, on my own, exported the WHD Database (via backup) and pulled that into Postgresql running on my laptop. Then using PGAdmin created custom Queries (having to learn that syntax) to create Reports that aren't readily available in WHD - like Top 10…
  • Thanks mesverrum - I wish it were that easy, as the team mate in this case, is actually the department head....
  • Thanks Fluffy - this is for WHD Reporting only. A person in our Department doesn't log into the Help Desk and wants to instead, use Power BI to display Reports on a wall display, ala Star Trek....
  • For me, I've always had good and timely assistance with their Support and have been using WHD for over 5 years now. I had an issue with a Certificate just 2 weeks ago after updating to the latest version and it was resolved almost immediately. I've researched and tested most of the "top-rated" Help Desk Platforms out there…
  • Hi Courtesy IT - I agree, most likely not a SolarWinds issue, I just had a tough session looking for a resolution. CourtesyIT/Pabely - I did check with our Infrastructure Team and they say there weren't any changes made on our Network that would cause the issue. That leaves a change on Microsoft's side but if that were the…
  • I wanted to come back and revisit this as I've made significant progress and it was actually fairly easy after a little help from Solar Winds Support and Power BI Support. I am now able to Direct Query the embedded PostgreSQL WHD Database using Power BI Desktop then create and publish Visualized Reports to the Power Bi…