steamfoundry

My only disagreement with this is the title. It took me 2 paragraphs to figure out you didn't mean Openstack Autopilot for Ubuntu. Doh.

Ditto. I don't know why I typed it wrong.

Hmmmm (digs around in toolbin) Best tool in the toolbox for the job, is that so. . . . (pulls out a mini sledge hammer) Percussive maintenance it is!

My fears: 1: Water: I read the incident report for this one previously. Somehow the Server Room in a previous job was located with a water line in the ceiling. I don't remember the root cause but I do remember reading about tarps over the racks while they got it fixed. I'm just glad it didn't get high enough to hit a UPS…

I've seen overly enthusiastic electricians and phone technicians cut lines they weren't supposed to. Watch them closely during renovations. One that should have on my original list would be someone else trying to pull new cable through conduit and breaking our existing fiber....again. Nothing like telling management we…

The video says it was deleted. What happened?

Okay, last time I do questions without checking the comments 19/20. 

Drat, pretty sure I only got 2 out of 4. This is why I don't buy lottery tickets

Thanks!

bsquillace‌ I once had a hardware replacement for a big firewall come in with something pre-spilled on it. I mean big, I was surprised it didn't come with a pallet This RMA was from a company in the upper right of a lot of Gartner magic squares. I took pictures then called in an RMA for my RMA. I didn't even try to fire it…

I still don't know what this one was :(. Maybe they just never bring me stuff

mhinton I did that gig for a bit too. A surprising number of people also forget what their background is or what web page they have open when they fire up their computer for help. Then they get really embarrassed. And it wasn't gender specific either.

I'm pretty sure they explained in the first result post that we are polling to guess but the actual winner is based on downloads or some other usage stat they have. Andrew McFarland

Thanks for this. Saving this to my notepad for the next time management needs it re-explained why we need everything, not just to buy a shiney tool a vendor showed them.

Maybe I'm setting the bar a little high. As usual, the network/firewall gets the blame every time 2 things can't talk to each other. But I wish I had a dollar for every time I've explained to a vendor, application person or even the server team that if 2 systems are in the same subnet, that means we really don't have a…

I was talking about Edmonton, Alberta. This was linked from Wikipedia's article on Edmonton. Adjusters assess storm damage to West Edmonton Ma... That one was before I got there, but a similar storm came through a few years ago. Just not as bad.

Thank you for RFC 1925. That made my day that all that wisdom exists in a single place.

I only knew a few of these. Awresome!

Currently we use (besides our Solarwinds products): -Idera for non-infrastructure monitoring (not my area but I knew the name at least) -Syslog -CAT tools -Logwatch -Some sort of vendor specific tool for the SAN -Custom Cron scripts for digging things out of log files and in the lab I have/had: -PRTG -BigPanda…

The indirect backup (the "execute backup config" command) creates a comprehensive zip file, same as the GUI. Also like the GUI backup, if you want to backup any passwords or VPN keys you need to modify the command to add an encryption password. The tradeoff of this is you lose any change alerts you may have had. But you…

For 3000 points I'll go upgrade right now. 

We use both as well. NPM gives us a nice set of NOC views on the wall so management doesn't have to ask if anything is up . NCM is our migration from our poor old CAT tools install. It's just having a hard time keeping up with all the work we need, too many devices I guess.