solarwinds-admin

Is this is in the real time view under EminentWare\Enteprise\Update Services\YourWSUSServer? Please select the WSUS server node itself and select the refresh action. This will refresh the local cache for the computer groups, etc on the EW console. As far as what machines show up in a real time view for a specific WSUS…

That is correct.

Office 07 is not a single exe, msi or msp.

Disabling UAC is one available option. When the WSUS and ExtPack server are installed on the same machine, the other option is to configure the local Administrator account as the credential to use for WMI connections. If the WSUS and ExtPack server are installed on separate machines, typically this is caused because the…

Hi Lukasz, The are documented in our Administration Guide under the section Automation Server Settings. (The settings apply to client logging as well.)

Hi Jeff, Please send your availability to Customer Support and we'll schedule a GoToMeeting to have a look. John

Also, those systems will report the package as Installed, even though it's NotApproved. From the Third Party Updates view, select the update and use the Computer Summary tab to see the machines that have the update installed.

Kelly, I have emailed as your requested and included exports of 3 reports for which the error is recived. 2 I created and 1 of the predefined. Thank you.

Hi Sean yes we tryed it.. it say missing certificate on both server but with mmc console on both server.. the certificate is regularly installed Thanks

Maybe I dont understand the suggestion, so bare with me. When would the prompt for credentials occur? Would this prompt occur in the EminentWare Console when submitting the task? FYI, this would prevent you from being able to run these tasks unattended or scheduled. The administrator account is required for a few…

From the Update Services node of the console, run the Update Services Registration Management utility, select your WSUS server from the dropdown, change the port number in the dialog, and click on Save.

Hi pimp, there is a known issue with products that use SCHANNEL for authentication (and we do) and there being more than 200 certs in the trusted root certificates store. The way to address this is to delete expired and unneeded certificates. If you need a hand with this, please send an email to…

I would recommend have the same version and patch level. This particular issue is from a very old version. Let me know if the newer full install doesnt do the trick and we can have a look.

Please send a email to customersupport@eminentware.com with your availability so we can have a look online.

Yes; if you have any difficulties with that, please email us at customersupport@eminentware.com -Kelly

No, that is the current version. Please log onto the SolarWinds Customer Portal and submit a ticket regarding your certificate authentication issue.

A number of replies coming to this post, but the first of significance is that you need to upgrade your WSUS Server to Service Pack 1. This "required version" note tells me that the WSUS Server is still running the original release version of WSUS v3. (The good news is that this WUA is actually upgraded to the latest…

So SFS was enabled but you disabled it and still no success? Does the error reference anything about 'File and Print Sharing' at the bottom? Can you email us the entire error? -Sean

If you opt to choose the first option, here are instructions for upgrade from SQL 2005 Express to SQL 2008R2 Express: * Download SQL2008R2 Express installation file (32-bit or 64-bit, depending on your needs) from here: http://www.microsoft.com/express/Database * Close EminentWare * Stop the ‘EminentWare Data Grid Service’…

Is this a custom Java package you have made or is it the one provided in the EminentWare catalog? The complaince or applicability and install of the update does not check for the presence of values in HKLM\SOFTWARE\JavaSoft\Java Update\Policy\. Only the values in the HKLM\SOFTWARE\JavaSoft\Java Runtime Environment\1.6\ If…

Hi Sean, ok, thx for the info. /Lukasz

We have opened an incident with Microsoft on this. The problem is that, regardless of the fact that we are using specific credentials to connect to the managed computers, an initial authentication handshake is done using the EminentWare Service account. This causes the audit failure events that you are seeing. This can be…

No.

Just wondering how your Office 2010 deployment ended up? I'm working on that myself right now and am running in to the same problem, where setup.exe starts, but then never seems to call the .msp file from the Updates directory.

This is on first opening after install. The install is on a Windows 2003 Server with SP1 and WSUS 3.0 SP1. Unfortunately we do not allow web meetings with external parties onto our systems so this is going to have to be done by good old text power! I am currently re doing the install, with the app being installed to the C:…

Mike, I'm not familiar with that piece of software, but I think that the error you are seeing is related to the command line you are using for install or the arguments in a transform file, if you've made one. I would suggest going to one of the machines that is failing and trying to deploy the package manually from a…

Hi, please go to the WSUS Server node itself in the tree control and select refresh. A refresh dialog should appear and it will take a few to refresh the WSUS server information. Once the refresh is complete, go to publish, select the WSUS server. If the WSUS Server is provisioned (e.g it has a certificate), then you…

Hi Jay, We will contact you directly to troubleshoot. John

Just a follow-up.. most notably this scenario occurs when WSUS is reinstalled on an existing Patch Server. Because the WSUS registry key gets deleted and recreated, it then lacks the permissions that the Patch Manager installer adds to that key when Patch Manager is installed.

Thank you for the clarification Matthew. For Adobe Acrobat X updates, that content is exclusively Adobe's, and any (mis)behaviors in that content should be discussed directly with Adobe. Patch Manager is merely the "messenger" with respect to that content (as well as HP or Dell content).