solarwinds-admin

The <postexecution><programs><program> element needs to have a pathtype= and a path= attribute specified. Also, verify that the Firefox Setup 10.0.2.exe is returning only the '0' successcode in all instances. If the installer is generating a Reboot Required state, it will return the '3010' successcode, and you will need to…

Hi Mac, this can happen for a couple of reasons. First thing I would check is the following security setting (it should be set as shown)... This setting must be disabled as shown. The second thing to check is a hostname alias for the WSUS Server. If the WSUS Server has an alias, you MUST use the actual name of the WSUS…

There are several possible causes that would impact a client's ability to report to the WSUS server. Since the client does appear in the WSUS group, we can presume that basic connectivity and infrastructure is operational. So, the first question is whether the client is attempting a call to the ReportingWebService, and…

The report "Disk Volumes Basic" in the "Files, Directories, and Storage Devices" reporting category can be used to get volume space availability if a machine has been inventoried.

Hi memach, Are your EminentWare (now called Patch Manager) server and your WSUS server both on the same machine? Can you try the following?: * Add a credential to Patch Manager for your server's built-in local Administrator account under EminentWare Syestem Configuration -> Security and User Management -> Credentials tab.…

You can multi select the tasks in task history and select delete.

Hi Lee, You can use EminentWare's PackageBoot to accomplish this. Be sure to create a duplicate of the EminentWare package first, so any future synch's do not overwrite your changes. Enable PackageBoot and make the necessary edits to the PackageBoot.xml. Instructions are in the PackageBoot.xml, and also in the EminentWare…

Hi StarwoodEminent, Can you send an email to customersupport@eminentware.com with the details of the failure messages you are seeing? If you can include screenshots of the error messages and details on what specific package you are attempting to deploy that would help a great deal. Thanks! -Kelly

John Marchesini gave me the low down. Apparently if you scroll to the right (we have tiny monitors here :-( ) it will show the boolian value. the has does infact equal disabled. Thanks again guys!

Hi Jeff, You can definitely install the provider manually. To locate the .msi package, look in the filesystem on the EminentWare server in the following directory (assuming the default install path): C:\program files\eminentware\server\packages\eminentware. In that directory, you'll see a file like…

Hi, please contact Customer Support with your contact information and we will follow up. Let us know if this WSUS server and the EminentWare server are on the same server. Several things can cause this... 1) Is the root signing certificate in the trusted root certificate authorities so the chain of trust can be verified?…

The notification catalog is downloadable by anyone HOWEVER it is ONLY basic information. It does NOT include the actual rules required for proper detection and installation. The purpose of the notification catalog in conjuntion with the EminentWare Extension Pack (version EW-CDS-005) is to alert/notify you when there is a…

If the update has already been published to the WSUS Server, try right-clicking the WSUS Server and selecting "Refresh Update Server". This has to be done before you will see the product in the list. -Sean

The account that is used for WMI repair is the Credential that is defined in the Credential Ring for that console user, that is configured according to the resource rule that maps to that target resource. Credentials and Credential Rules are documented in section 4.2 of the Extension Pack Administration Guide and in the…

Hi. the EW WMI Providers can definitely be preloaded. There is no unique ID to worry about, so you are good to go there.

Verify you can currently ping the machine by name. Verify that the account specified in the error is an admin to that machine From the EminentWare Server machine: * From run or from a command prompt launch wbemtest.exe * Click on the Connect button * Edit the default path with \\machinename\root\default * Supply the…

Hi Nassim, We have a known issues where you may have to refresh the WSUS server in the tree control on the left side of the console. Here's a somewhat related post: https://www.eminentware.com/cs2008/forums/t/176.aspx If that doesn't allow the certificate to be published, send your availability to…

We have some documentation and video resources in the Resource Library on this website that should be of some assistance in developing and troubleshooting rulesets for packaging. Local Publishing Administration Guide Package Creation Video #1 (Level 100) Package Creation Video #2 (Level 200)

From the All Updates view, enable the Downloaded Count column, select the updates with Downloaded Count > 0. Run the Update Management tool and configure the "Install Only" option for those selected updates. On the Computer Selection dialog, target the task to the WSUS Server "All Computers" group. The "Install Only"…

Hi, we currently dont have a way to disable this. Note: ARP is a core requirement for a TCP/IP network to function. ARP is used by the IP protocol to resolve an IP Address to an Ethernet address to allow the addressing of the Ethernet packet. Disabling ARP would make it impossible for network communications to take place.

I did some quick tests using some common switches and found that /s worked to install the WMI providers silently. It would still be great to have some documentation on the new client.

That would do it! These keys get created during installation and if those have been deleted, you are NOT going to be able to start the service. Did these get mistakenly deleted somehow? Sounds like something came in and deleted them. OK, please send a email to www.solarwinds.com/customerportal and we will schedule a online…

You need to put them in a Deployment Package, just like a Microsoft update.

Applicability Rules and Installed Rules are evaluated independently. The individual boolean result of those two rulesets are then evaluated. Simply stated, if Applicability Rules is TRUE =AND= Installed Rules is FALSE, then the package will be detected as applicable for installation. If Applicability Rules is FALSE =OR=…

Yes, go to a Enterprise\Microsoft Network view and navigate down to a computer that has the WMI Provider. (this is in the upper grid view) Once selected, go the the Installed Software (on the lower tab view). Select the EminentWare WMI Provider. Select Uninstall. Uninstall form will come up and MSI product ID will be on…

Greetings Mark. The Client Certificates tool requires WMI connectivity to deliver and install the certificate. The "Invalid namespace" error is caused because the Extension Pack WMI Providers have not been deployed successfully. Typically this is a result of some breakdown in the RPC/WMI connectivity process. Resolving the…

Seems like the publishing server is no longer set properly. This is actually the second time i have to re-import certificate (since we have internal PKI) through the EminentWare.Utilities.WSUSSigningCertManagement.exe tool within the last 30 days. Anyone else seeing this problem?

As noted in the error dialog, the first step is to execute a RECONNECT on the console session from the root node of the console. If you're unable to reconnect to the server, then we'll need to investigate further as to why the server is unavailable. The most common reason is that one or more of the requisite services are…

Hi Hans, Which report are you running? Sean

We're not aware of any limitations in the Windows 7 environment that precludes the use of the .\Administrator wildcard syntax to identify the use of the local machine Administrator account. The dot causes the machinename to be substituted. One item of interest would be to confirm that the machine name identified with that…