solarwinds-admin

Hi Tony, The duplicate object errors can safely be ignored - they should be warnings, really. All they are telling you is that you've got duplicate certificates in the certificate store. Not a best practice, but it won't effect publishing. As for the proxy error, this is strange. The sample catalog should be allowing you…

This will be slower in the EminentWare console due to the additional details pulled for each update. 8500 updates should populate in 30 seconds or so on a Quad Core with 2 GB of ram and healthy disk I/O. We do not recommend that EminentWare be installed on the WSUS Server because you will likely see performance issues. It…

Hi fmiehe, Here are some steps to help troubleshoot this. Some of this you have already done but this covers most situations. Also, if this is an XP machine make sure simple file sharing is disabled. (see how below) * Verify you can currently ping the machine by name from the EminentWare Server. * Verify that the account…

Greetings In the Windows Update History confirm that the WMI Providers are displayed as Installed (not Failed). Also confirm this status on the Update Details tab of the EW console for this target computer. (e.g. WMI Providers show as Installed, and not Failed or NotInstalled). On the target system, please confirm that the…

Hi Jeff, I think that you should start by having a look at your Scheduled Tasks and verify that there is no Inventory task set up for computers in your domain. Those inventories go to AD and pull all of the computer accounts (dead or alive) and add them to the task scope. All of these accounts, in turn, get added to the…

Hi Jason, this basically means that you need to go to the EminentWare server and upgrade the console only installation of WSUS to 3.2. Once you have done that, stop and start the EminentWare service, and you should be good to go.

No. In the WSUS/Patch Manager paradigm, updates are deployed to computers, not to users.

This is caused by the way UAC handles security for administrator accounts. When EminentWare is co-located with the WSUS server, you’ll need to do one of three things to mitigate this error: 1) Disable UAC on the server. 2) Use the built-in local Administrator account for this action instead. It seems like that would not be…

Hi UKTonyK, No, I am not aware of any fields that could be used to calculate total update size for a given selection of updates. Yes, Planning Mode allows the execution of an update management task without actually installing any updates. This allows you to perform a 'what-if' analysis that shows what updates would be…

Each Patch Manager server requires it's own instance of SQL Server. For an Automation Role server this will be a very light duty instance, and it's fine to install the included SQL 2005 Express Edition on your existing WSUS server for the Automation Role.

Hi SLTN, Proxy configuration appears to be the most common issue when this error is encountered. Can you verify your settings if you use a proxy? Alternatively, it could be an issue where the WSUS server is configured to use SSL but you're not specifying the needed port in the WSUS connection setup. That can be checked…

Oops, RTFM After setting the proxy configuration on the general setting page and follow the steps in the "Eminentware WSUS Extension Pack Configuration" guide i established the connection. Grtz. and happy holidays from the Netherlands :-) Hans

Yes, and you're on the right track. Change the Return all rows option to Return excluding duplicate rows at the top of the column list window. Use the "any of the following" option to get the dataset for all computers with either product installed. Use the "all of the following" option to get the dataset for all computers…

Greetings! Generally, the error message received “Update not applicable. Unable to find the Update by ID…” occurs in one of three scenarios: * The update is actually NotApplicable to the target system. If the update was reported as “NotInstalled”, then look at the Last Reported Time for the target system. The applicability…

Disk reports are found in the reporting category Files, Directories, and Storage Devices. The Disk Drives Basic report provides capacity by physical drive. The Disk Partitions Basic report provides capacity by partition. The Disk Volumes Basic report provides, among other information, the capacity and free space by logical…

Just to add my note on this event. My cause of this problem was due to the account that was applied in the credential ring, while having permissions to the servers and WSUS, did not have permissions to the client machines and could not install the client sertificate. I Configured another account that did have perms to the…

Product Downloads have moved to the SolarWinds Customer Portal. There you will find the latest bits as well as Activation Keys which may be needed when upgrading. If you’re an existing EminentWare customer, you should have received an email containing your Solarwinds ID which will give you access to the Solarwinds Customer…

Greetings. If the VPN client system is actively connected to the network and you have the requisite routing paths in place to support initiating a connection to that VPN client, then you can use the Extension Pack to deploy updates to the VPN clients in exactly the same manner you would deploy to a LAN-connected system.…

Hi Gregory, this can occur if the credentials that are being used for connecting to the Update Server do not have WSUS administrative privileges. Is this a possibility? Feel free to email customersupport@eminentware.com and we can triage directly with you.

Here's part 3 - covers package creation in more detail: http://www.eminentware.com/cs2008/media/p/503.aspx Thanks Lawrence!

The Update Management tool and the Update Management Wizard tool can both be used for this purpose.

I am having a similar issue. When trying to publish an uninstall script I get unable to validate the execuable. I realize this is probably a good thing to protect my environment but my script is harmless, how can I validate it? Thx.

Greetings, We need some clarification, since we're not sure what you mean by 'active'. PackageBoot.xml is not editable from the Packages 'view' but can be edited from within the package. Have you downloaded the content? Are you able to edit the PackageBoot.xml within the package editor? If PackageBoot.xml is not editable…

The problem is the <servername> probably doesnt allow for anonymous access, which is how the connection from the endpoint is made. I would check the security event log on that machine to see specifically what is going on with the error, however that is my suspicion. If you are unable to modify the file server security…

Hi, this is a known issue. Please go to your Update Services node in the tree control and select to refresh (you need to do it twice). Once refreshed, select the update server that you are publishing to in the middle pan. At the bottom left in the actions pane, you will see a action to display the certificate. Once that…

Hi, there are several ways you could accomplish this. One way would be to use the EP's ability to set Windows Update Local Policy. This would give you very granular control over groups of machines based on whatever critieria works best for you. You can specify which machines to apply the specific policy to by using…

Hi, Our software components are scanned by multiple antivirus scanners before being packaged. The wmi providers msi is then digitally signed as well as all DLLs and EXEs. Does the wmi providers msi show a valid digital signature? Does the WUAProvider.exe show a valid digital signature? It may be a false positive. We will…

I would look to see if the ewdgsvc-xxxxx account has logon as service right. Sometimes Domain level GPOs override this and the account requires it. Let us know if that addresses your issue. If not please send an email to Customer Support with your availability for a call.

Hi clougsm, You can (and probably should) deploy the same WSUS signing certificate to everyone. The easiest way to set up an environment with multiple WSUS servers is to have the root/upstream WSUS server generate a signing certificate (and corresponding private key), install the certificate on all of the downstream…

Yes