sokam

Hi bshopp Just checking whether you now a Solarwind native intergration with ServiceNow ticketing system. Any suggestions about how other customers have done it will be appreciated. But preferably if it can be done without using email to generate the tickets. Thanks

Hi r0berth1, We also use ServiceNow and was wondering if you can please share your findings on using Orion to open Incidents in ServiceNow. Thanks

Nandish - thanks for the response, albeit not what I was expecting to hear. It will be great if this can be added as a feature request. This will stop the Operations team from jumping all the time. In the short term can you think if a workaround?

Hi Chris, Thanks for the info. We also use ServiceNow and was wonderng if you can share your experiences of Solarwinds and ServiceNow. I have a couple of questions: 1. Have you been able to setup auto-ticket generation for all events and automatic reset tickets? If yes how? 2. Is the email sample static for allyour WAN…

I think adding these variables into the subject line should do. ${Date} and ${Time}