Comments
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'new look', doesn't show up in emails. 'new look' is also broken for the 'request' side tab in ticket view.
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Google Workspace has become our idenity provider. We use it for login to pc, mac, chromebooks. It's our SSO for 3rd party systems. Without Support for Google Secure LDAP, there is an ever increasing chance my boss will want us to switch to another ticketing system.
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Not sure how the 'new look' was added into web helpdesk, but it doesn't display properly. Icons are the wrong size, images are blurry and over blown. Also it seems to completely break 'look & feel' in settings for WHD. The preview in 'look & feel' CSS shows the 'real' standard UI. Enabling Replace default CSS is broken,…