sodimm1033

'new look', doesn't show up in emails. 'new look' is also broken for the 'request' side tab in ticket view.

in Announcing the release of Web Help Desk 12.7.6 Comment by sodimm1033 December 2021

Google Workspace has become our idenity provider. We use it for login to pc, mac, chromebooks. It's our SSO for 3rd party systems. Without Support for Google Secure LDAP, there is an ever increasing chance my boss will want us to switch to another ticketing system.

in Support for Google Secure LDAP Integration in Web Help Desk (WHD) Comment by sodimm1033 April 2025

Not sure how the 'new look' was added into web helpdesk, but it doesn't display properly. Icons are the wrong size, images are blurry and over blown. Also it seems to completely break 'look & feel' in settings for WHD. The preview in 'look & feel' CSS shows the 'real' standard UI. Enabling Replace default CSS is broken,…

in Announcing the release of Web Help Desk 12.7.6 Comment by sodimm1033 December 2021

sodimm1033

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