smittyman

I group all equipment I have by physical location. I would ideally utilize this to maintain geocoded information in custom properties of the group, as well as priority and type of location (i.e. hospital, clinic, etc.). Having priority and location type within the group would allow for me to build alerting logic to notify…

I've heard back from support and the issue I'm experiencing appears to be a bug that will be fixed in the next release. The new topology polling in 10.2 is preventing the primary poller from updating the keepalive field in the database for the polling engine. That's why it fails for about 10 minutes (that's how long it…

I think I'm having issues similar to what is being described in this thread as well. My polling completion looks good on both the primary and additional poller, but my primary poller is continually losing sync with the database (or at least reporting that it is). I haven't noticed any loss of data, so support at this point…

I'm most certainly interested in Avaya support. I have 8700, 8500, and 8300 servers, as well as G650 and G450 gateways. Just let me know the method in which you want the SNMP walks and I'll be happy to provide them, as well as the code levels on my systems as I think they occasionally change their MIBS with major version…

Troy, I mispoke, it wasn't a config file but a setting in the database that development changed. The table is WebUserSettings. Within that table, each user of NPM has settings that pertain to their web sessions. We used the admin account for testing, so development went into that table and basically blanked the…

You can edit the event verbiage for alerts that write to the event log as Nandish describes. That's done in the trigger/reset action if the action is to write to the NPM Event Log, and the verbiage you put there will show in your events. However, I think the example you gave isn't tied to an alert at all, so it's probably…

Great thread and good information. We implemented a similar custom property for "muting" a node in our NPM environment as well. What we did to manage the automation of this is to tie the NPM system into our service management system, which is HP Service Manager (HPSM). We try to observe ITIL best practices when it comes to…

My issue was resolved my support. In my case, my syslog table was getting pounded by a particular device in my network (13,000,000+ syslog messages in about 17 hours). If we turned of display syslog messages in the message center by modifying the config files, then it would come up. Development set the messages to display…

My bad, the variable is actually ${IP_Address}, not ${IPAddress}. My lack of familiarity with the product was to blame here. Thanks again for the feedback. This worked like a charm.

My ticket number is 288628. My issue seems to be getting worse and matching what is being reported in the initial thread. It was just the "Message Center" that was timing out, but now I'm getting timeouts on my Summary page as well. I've uploaded Orion Diagnostics from both my Primary Poller and my Additional Web server…

I've not seen a clear answer to this question and I have the same expectation. I have multiple dependencies built to suppress alerting on child nodes. As an example, I have an MPLS network that has about 70 remote sites with routers that are children to the distribution router(s) that provide access to the MPLS network…

To address this issue, I've written an XMPP client in Perl and compiled it to run on Windows. I've uploaded it to the Content Exchange portion of the site (). Hope everyone finds it useful.

I deployed the agent via the web console. I added the node to NPM, then provided the appropriate credentials and it pushed it to the remote Windows 7 sensor agent. I may uninstall it and then try it again just to see if something went awry the first time.

Thanks for the tip. I may go ahead and try that to at least get my backups taken care of until they get the issue resolved for proper identification based off the OID.

David, Yeah, looks like they changed the location of the logfiles. I found them under C:\ProgramData\Solarwinds\Logs\Orion. Mike

Thanks for the reply. I've added a Custom HTML element to the Node Detail view, and the iFrame is showing properly. However, it doesn't appear to be interpreting ${IPAddress} as a variable, but rather a literal, so my homegrown webpage is complaining of the device not being found.

No problem. I've uploaded the exported NodeDown alert definition. Hopefully others will find this useful for their integration endeavors as well.

Jeff, Thanks for the prompt response. I wasn't aware it could run as a true module that shared the same database as NPM; I thought it would require a separate database like NCM does and just would have an integration into NPM, again like NCM. Quite cool that it will use the same database as NPM. That will save a lot of…

I answered my own questions. Apparently you do license from the core server now. I figured that out when I tried to hit the licensing button on the actual NCM server and it told me to do it on the core server. Looks like the full NCM installer on the additional web server is smart enough to know it's just a web server and…

I'm running on Windows 2008 Server with SQL 2008 and I'm having the same issue when I try to bring up the "Message Center". I've opened a ticket with support as well, but no luck yet. They had me run the configuration wizard again, but that had no affect. I'll post what the resolution for me was out here once they help me…

I'm not sure if it's your problem or not, but SSH runs on port 22 by default, not port 443. Port 443 is HTTPS.

I think you may need one additional command to get the information you're looking for. Try adding the following: (global) mls nde interface Also, I utilize the following additional commands on my 6500s ip flow-cache timeout active 1 mls aging long 64 mls aging normal 64 Hope that helps. Mike

I second this request. I made the same request back in early February and definitely still see it as a good thing to do to extend the product. My original thread was . Mike

I was getting ready to post a similar question. I loaded the agent on a Windows 7 64-bit system as a network sensor and am getting the same thing. I've opened a case with Solarwinds support and their first response is that Windows 7 is not a supported OS, referencing the following document at…

I had the same issue with my logo, but I wanted to change it to black. What I found was that it wasn't a CSS file that needed to be changed, but an actual image. The bg_navbar_top_header.gif image is actually repeated across the top to create the fill, so if you create your own and replace the default one you can get your…

In our environment we have two pollers, a separate database server, and an additional web server. We dual home all these servers to separate switches, and use NIC teaming in an active/passive mode. This provides us fault tolerance at layer-2, so that if the primary switch that our NPM systems are connected to goes down,…

I'm having the same issue. I have Cisco ASA 5525s and Cisco 3850s in my production network, both showing as a machine type of 'Cisco' only. I opened a support case, and they instructed me to open a feature request to have these added in a future release of NPM, which I have done (http://thwack.solarwinds.com/ideas/2373). I…

I've had the same problem with all my 6500s, as well as my 4510s that have 10G optics in them with DOM. I opened a case and was told that the issue was with the thresholds in the switch, as some others on this thread were told as well. The only workaround I've been able to find is to go into 'List Resources' for the…

Has anyone received a resolution from support on this one? I'm having the same problem with my ASA 5525s, as well as my Cisco 3850 switches. Both only discover as a Machine Type of "Cisco". I use a lot of custom views in my environment, so this is quite a hindrance since this effectively makes it so that I cannot customize…