smithlc

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  • I agree that more task options are needed. We have been trying to use the task functionality and have found a number of gaps. Recap: We have a situation where our HR department sends us a notification when an employee is moving internally from one department to another. When this occurs, we have a number of things that…
  • Definitely would like to echo this - right now there is no way to know if feature requests have made it into development plans or not. And it seems like quite a while since new features not related to solarwinds product integration have been added.
  • Does this have to be a report? I look at this data within WHD by doing an advanced search using the criteria "Updated by" -> "Tech" -> "within the last" and then whatever the desired timeframe is. That seems to yield almost (although not exactly) the same results as recent tickets. I use this as the best approximation…
    in Report Help? Comment by smithlc May 2019