Comments
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Hi Lada. Amazing. You figured out what was wrong within 1 hour while the support-team couldn't figure this out in weeks. Not even the product manager. You have my upmost gratitude. I did change the values you specified, but also modded the state-codes so we can use all the specified states integrated to Service-now. It now…
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Thanks jvb and Manilyn Ramos, the custom property was the way to go. Im just getting warmed up when it comes to building alerts, but i think its starting to come together now. Its a bit wierd to think of tables and what data are in them to be able to create the alarm. Cheers!
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I think i've pretty much figured this one out myself. Apparently we're using a modified installation of servicenow that havn't got the "web access role" user defined. So we needed to manually assign everything that was needed. I've got my initial tests working as of connectivity. Still awating the create incident feature…
