singlebuoy

Everything gets blurry after step 2. the account has local admin access so then its mostly the firewall setting and getting orion to reach the server?

You have to create a VBscript if the firewall is on???

I removed the region limitation for the group that the account is in and it didn't work.

Can you provide some advice on setting up the WMI part? We have never needed to monitor anything off the domain before. Im hitting up google but still confused a bit.

The steps below helped me, however I dont see the dashboard under all login accounts. Esp my View Only account. Under my admin account, the dashboard name shows in the drop down menu but not with a View Only account. Where / how can I fix this? Click on the My dashboards menu then customise edit the menu bar / section…

So do I need to open a support request with Orion? Because I have no idea how to fix that.

We want the email alerts to show the device events in US time. The emails themselves are in US time, but not the email content which are the Orion alerts.

The whole setup is in Europe. DB and everything. We get email alerts in the US on devices but with European time stamps.

Yes this helps, thanks! Just 4 & 5 is what I need to figure out.

On the other account there are no site limitations other than it being read only world wide. Its not restricted to any site. I actually have multiple accounts and the only one that I can see all the nodes is my read only account which is the bottom pic. :

Ok so I am a bit confused with what is presented in the license details. When you say "total of endpoints that are being monitored" is it under the NPM section that lists all of the endpoints? 

If the timezone will take based on where the polling engine is setup then I need another polling engine!

You're saying I can set different polling for different groups? We do have separate groups for US and Europe devices. The alerts are def being recorded in Europe time zone. (I am in the US) Im not sure about what NTP is set to and I wouldn't be able to change those settings anyways even if it was the issue.

SysObjectID: <Blank> Make: Cisco Model:AIR-CAP3702I-A-K9 Now what?

Can you explain how to set this up on one server? How do I get Orion to monitor a server off the domain?

What do you mean "filter on the servers you want"? Where? Under the "customize view" section of the copied view, it doesnt give you any options to add servers to the view.

This is happening on a remote server but not on the server itself for me.

Say what now?

Im looking under Settings > User Accounts > Manage Accounts > Groups > Check off the group, Edit and under Account Limitations there is only one rule and its set to allow access to the site group. We use domain authentication. The two accounts are under different AD groups and it is reflected in the upper right hand…