simon.macpherson

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  • I think this should be data source=tcp:SQLSERVERNAME. I have done this and installed the v2018.2 hotfix 2. Upon install the hotfix, I received a similar error to the one martian monster received, but referencing another dll, but the hotfix successfully installed. I will monitor CPU performance over the next 2 days.
    in Solarwinds is now horribly unstable. Comment by simon.macpherson June 2018
  • Hi kasaff As there are multiple multiple Job Engine Workers processes running, and you can generate a dump either with PID or PROCESSNAME, I've collected a dump from one of the related PIDs (the process consuming the most CPU) as an example and attached it to the support case. Regards, Simon
    in Solarwinds is now horribly unstable. Comment by simon.macpherson June 2018
  • Hello, it's a URL, not a folder path. Type it into a new browser window, substituting <yourhostname> with your server name.
    in Solarwinds is now horribly unstable. Comment by simon.macpherson June 2018
  • Try this query (replace select objects as required) select Caption,SysName,MachineType,IP_Address,LastBoot,SystemUpTime,CPULoad,MemoryUsed,City, round((TotalMemory/1024/1024/1024),0) AS 'RAM in GB from nodes (NOLOCK) where DeviceRole = 'workstation' and ObjectSubType = 'SNMP' and round((TotalMemory/1024/1024/1024),0) <=…
    in SQL Queries to list Physical Memory Comment by simon.macpherson November 2016
  • Hello all, I have received the following from the support team Please change the SWIS transfer mode by performing the following steps: 1) Go to YOURHOSTNAME/orion/Admin/AdvancedConfiguration/Global.aspx 2) Find "SolarWinds.Orion.InformationServiceClient" and change TransferMode to "Buffered" 3) To apply changes please…
    in Solarwinds is now horribly unstable. Comment by simon.macpherson June 2018
  • Case # 00116762 opened on 08/06/2018. High CPU consumption following an upgrade to latest version os NCM, NPM and SAM. Still no resolution. Diagnostics attached to the original issue but the engineer assigned to the case has been focused on an error unrelated to the high CPU usage. Engineer finally requested diagnostic…
    in Solarwinds is now horribly unstable. Comment by simon.macpherson June 2018
  • Hi, Any known caveats installing the SDK on the main poller? Regards, Simon
    in Orion SDK 2.4 released Comment by simon.macpherson August 2018
  • We have a similar issue. Used physical memory is at 96%. Solarwinds.InformationService.ServiceV3.exe process consuming around 4-4.5GB. Solarwinds.Collector.Service.exe process consuming around 2GB. Version: NPM 12.1.0.1010 Windows Server 2008 R2 12.0 GB RAM We are unable to access the web service during this period of high…
    in High Memory Utilization Comment by simon.macpherson April 2017
  • Hi Environment: Platform version 2019.2. The advanced configuration has been updated to included a new option named 'FirmwareRepositoryFileExtensions' where you can specify a semicolon seaerated list of file extension to monitor. Any changes require a restart of the Orion Module Engine service. The…
    in NCM Firmware Repository File Extension Comment by simon.macpherson July 2019
  • "When a config change is detected, NCM accesses the device, downloads the modified config file, and compares it to an existing config file to determine what changed." My question is, is it possible for NCM to monitor both running and startup configuration files? It appears it is only possible to monitor one of two types…
    in Real-time Configuration Change Detection Based on Syslog Messages Comment by simon.macpherson August 2018
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