silverbacksays · Founder & Principle Consultant · ✭✭✭✭✭

A quick google found the following: Bad trap packet received from Node with IP XX.XX.XX.XX. Error description : Unknown user and engine. Packet discarded Hopefully GoldTipu‌'s post can help you sort this out, as his document nails what you need to do to verify the trap received by Orion is usable. If you have followed the…

Hi frama‌, Are you sure that the missing devices are logging to the poller(s) for syslog? Generally the syslog view will show you every node that has logged a syslog message, so if there are some nodes which are not showing it's likely they their either not configured to send syslogs to the pollers, or if they are the…

Have you separated the database out to a stand-alone server? If not, like the others have suggested, it is likely that your server is getting hammered. While you can run NPM & SAM together on the same server along with the database, I wouldn't recommend it, especially in an production environment. DISCLAIMER: If you have a…

What version of NPM are you running zaphod‌?

If you're talking about global thresholds, then no. Only ADMINS can do this, and when you have admin rights you can do anything (although you can limit them to specific nodes...). With regards to alerts, I assume you're talking about NPM 11.5 and the advanced alert manager. I'm not sure, as none of my supported instances…

If the information is in the database, there will be a way of getting the information out of it, but it depends on how the information is formatted, and it is likely that you will need to construct a custom SQL query to get exactly what you need. Could you share with us an example of one of the events in question? (with…

The config information is stored in the main Orion database, and there is also an archive of downloaded configs on your poller(s). The default location for these files is C:\ProgramData\SolarWinds\NCM\Config-Archive, although it is recommended that this is moved to somewhere else, away from the SolarWinds install folder,…

Hi janroc​. Could you tell us: * Are you trying to install this on your existing NPM server, or on separate server? * Is NPM at the same level as this APE? Looking at the KB article listed in your screenshot, the advice for your error message is: * Title: An Existing Orion Installation Detected Message: A main Orion server…

I'm assuming you're not receiving any email alerts at all from your Orion server with this response, please correct me if I'm wrong! I'm also assuming you're a novice IT user, so I apologise if you think I'm patronizing you, that is not my intention Try testing the alert through the Advanced Alert Manager again, but check…

Hey dsjaoui​. Sorry for the delay on this one, it's been pretty manic for me of late! Right, I managed to get my lab up and running, and ran a discovery against a virtualised router. When all was said and done, and the node was automatically imported, I checked the resources that were added as part of the discovery: From…

Hey dsjaoui​. I'm labbing this up for you now, so I can give you a definitive answer later (using NPM 12.0.1 with Hotfix 1), however i don't believe the discovery wizard adds in any specific additional resources beyond the basics. In the past, I've had to go behind my discovery jobs and ensure that all the resources I need…

Hey anshumaandevmishra​, If each node in SolarWinds has a unique CI number in ServiceNow, then you should be able to mirror them into a CP within Orion. I don't think this currently happens automatically,however, so you will to perform some manual intervention to firstly create the new CP, and then to assign the values.…

What you need to do is create a new device specific view which applies to your Cisco devices (if you have more than one type, you'll need more than one view), and under settings, and device specific views, set this new view to those devices. Take care not to add anything which is specific to one specific node (say, a…

The most recent version is 6.2.3. With 6.3 coming out soon , I'd hold fire 'till you've seen the release notes for that. Unless you desperately need improvements that came with 6.2.3, that is. You wouldn't want to go through the pain twice, and 6.3 has some rather snazzy updates (probable Linux agents, for example). You'll…

NPM 11.5 brought in capacity planning features for compute, volumes and interface usage, which by the sounds of it is most of what you're looking for. If you already have NPM, and it is within maintenance, you can take advantage of this relatively quickly by upgrading. SolarWinds have also made it even easier to plan your…

I would expect the following would be required: * IP address matching that of the failed device (or a 'build' IP that SolarWinds can route to) * Interface configured correctly to allow traffic from the desired poller (vlan/ip/etc) * User configured on the device that matches that used by your connection profile for the…

See if you can download the latest ProLiant SPP for the the DL 380 Gen5, and apply it to one of the servers using the "automatic" option for deployment. It'll install everything recommended by HP, including anything missing, and have another bash. Failing that, I'd recommend having a word with HP, as there's likely…

First thing to check would be SNMP/WMI connectivity. Are you seeing current CPU/memory usage?

Is there a way of editing the process that creates the file, to create it in another location as well? If not, perhaps have the process run twice, one to the automated location, and again to a location that SolarWinds checks? If this isn't possible, perhaps you could use a scheduled windows task combined with a script to…

Hey itengineer​ If your website is default, i.e. you haven't customised it at all, then I recommend you rebuild it. To save my keyboard some work, the full process to do this is neatly outlined in this Success Centre article: Success Center Little tip, when you come to running the config wizard, always specifically run as…

Hi stevenstadel​ I would recommend opening a ticket with support on this, they may be able to assist you with the least destructive way of sorting out this rogue table. Whilst your suggestion is logical, it is possible that they key fields within the table are referenced elsewhere, and replacing the table with the old,…

Generally, check the BusinessLayerHost logs (C:\ProgramData\Solarwinds\Logs\Orion by default), as any problems with the various Orion modules will be listed there. Other than that, just look at the logs which have the most recent modified time, and you'll get the hang of what information is logged where. As these logs are…

I think you're being a little misled by the heading of the 'Manage Nodes' page. It doesn't change to 'Manage Interfaces' when you select 'Interfaces' from the 'Show:' drop down, so in your screenshot you are seeing the status of the various interfaces in your estate on the left, and the main section in the middle will show…

Have a look at this link matey. Adding in the "x.Formula =" bit in front of your hyperlink statements should sort it.

It's easy enough to do, as long as you know the process names. Open the Real Time Process Explorer on the host node in SolarWinds (I'm assuming the account your using has the option checked to allow this), check the required processes, and then follow the process to create a new template. Once you're happy it works, stick…

Hmm.... I've had a couple of network engineers comment that what they're seeing in NCM is not the exact same config but as I'm a novice network engineer and haven't got access to the actual devices to check myself I didn't put it high on the priority list to check... if this is happening, it could be a nightmare for people…

I'm assuming you're referring to reports sent via the old sk00l scheduler here?

Hmm, not quite as simple as I thought. I have managed to get it to work, sort of, by copying the URL shown when you view the path you want to see, and then using this in a custom HTML resource, but it doesn't display in a "nice" way. I'll keep looking

I believe there is a view resource for that, aapereira​! I'll boot up my lab and confirm that for you

Thanks for sharing Brent! That may well come in handy