silverbacksays · Founder & Principle Consultant · ✭✭✭✭✭

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  • This is a great idea! I'll dig out the recipe for one of my favorites that my mother used to bake, an awesome cookie recipe Watch this space! Also, the steak and BBQ in Austin is incredible. One year I've got to attend the US Grand Prix, hosted at the Circuit of the Americas in Austin, as I'm a MASSIVE Formula 1 fan. That…
  • Have a look at the events view. If you filter it for the node in question, you should see the value of the particular application monitor when it went first to warning, then critical.
  • Hi networkservicesdata​, That 'Jump List' appears to be a custom resource. Could you provide the code for this, so we can see what it is looking for? It's possible that you simply need to add members to the 'DC600' group, but it depends on what your custom resource trying to interface with.
  • Hey. Looks a bit worrying, that. You're seeing IIS error messages and SolarWinds exceptions at the same time, by the looks of it. Is the rest of the system working as intended? Try this first, see if it clears the problem: * First things first, make sure you have a good backup of your database. * Run the configuration…
  • Hey slbaker​, What version of NPM are you running? Have you installed any available hotfixes? If you're not running the most recent version (11.5.3 as of the time of writing), I suggest you patch your install, and see if the issue persists
  • The Orion SDK allows you to do a lot of clever things using various output when alerts/traps are received. Using this in conjunction with the PowerChute Network Shutdown software should allow you to do what you need: http://www.apc.com/products/family/?id=127 This thread from the APC forums may help you with code:…
  • That's strange. Has anything happened to the SolarWinds server recently? Has it been renamed/removed from the domain, anything like that? It appears the LDAP connection is screwed up somehow, proven by the fact that your AD account was locked out. It must have an old cached password.
  • Hi simphiwe.mndebele​, Sorry to hear about your breach. Are you asking for the logs for LEM itself, i.e. access attempts to the LEM console, or information on wider logon attempts for your entire estate?
  • Hey Rafaelti, By default, archived copy of downloaded configs are stored on your pollers in the following locations: C:\ProgramData\SolarWinds\NCM\Config-Archive You'll have a folder for each node which is managed by that poller, and in there will be the backup configs. IMHO, the best way to manage your configs is using…
  • You could use a custom property to group the nodes up, then hook in to this as the report grouping when you're creating said report. i.e. Nodes 1, 2, & 3 have custom property AvailGroup assigned with the value BAZINGA Nodes 4, 5 & 6 have custom property AvailGroup assigned with the value BOING! You create your report,…
  • Unfortunately there is no way to eliminate downtime when performing an upgrade as the database schema is updated as part of the install. This means that the database is locked, and cannot accept any new updates whilst the upgrade is on going. The process is: * BACKUP YOUR ORION DATABASE * Perform the relevant upgrades on…
  • I've never come across this myself, your report must be gigantic! I would get in touch with support to get a speedier response to this specific query. To get around it, you could try adding a new custom property, and split the report up. For instance, if you set up a new node custom property called 'Report Group' you could…
  • Ok, that's just terrifying. "Honey! I nuked the poller!".... *doublefacepalm* If I were you, I'd submit a high priority ticket via the customer portal (or using this‌‌ link). Whilst someone may be able to help you, SolarWinds support would be the only place you'll get what you need, as the version translations will likely…
  • HI, When you say SolarWinds lives on your C:\, is this also where the database lives? If so, you could move the database to your E:, and leave the program files where they are. You'll need to stop all SolarWinds services, make the necessary changes in SQL to move the database location, then run the SolarWInds configuration…
  • Can you successfully add this device via SNMP or ICMP? Firewalls could well be the problem here, but it's hard to pin down whether the issue is with WMI ports, or if it's something more basic (EVERYTHING is being blocked between your management network and the network segment your monitored device resides on. Another thing…
  • 1. I would monitor via the Cluster IP only, as if this goes down, the cluster is down The AlwaysOn IP, whilst important in itself, isn't as critical as the Cluster IP. Duplications will skew any reporting you're looking to do on cluster performance. 2.If you monitor via the Cluster IP, as the IP will move with the rest of…
  • Seconded! These gifts are awesome! I already ordered a power supply and pi wireless dongle using the gift card (had a suitable memory card lying about). Just reinforces what I say to all my IT colleagues. Thwack is the greatest tech community out there!
  • Hey, Are other aspects of the SNMP data getting polled back? Can you see CPU/Memory usage and so on? First thing to check is a SNMP walk to one of the problem devices to from it's assigned poller to confirm SNMP is working. While the configuration setup may be the same, it's possible that your SNMP packets are being…
  • Take a look at the appendix section of the NPM Administrator's Guide from page 831 it explains the variables and the modifiers available.
  • I've been struggling a little with UDT 3.2.4 lately. One thing you ought to check is if the account you're using has the relevant permissions to the WMI namespaces used by UDT: Setting WMI Namespace Security - SolarWinds Worldwide, LLC. Help and Support The RPC error could mean that the Windows Firewall is blocking access.
  • HI smiffy85‌ I don't think this is an option, due to the "lets go out there and find what we can see" nature of NTM. With situations like this, I use a maintenance account which is disabled in AD most of the time, and only enabled when we need it. This mitigates the problem of potential credential leakage, as once the…
  • If they support it, try polling the appliances with SNMPv3, rather than v2.
  • Could be a bug in the alert conversion process. I have yet to upgrade any of my client instances from NPM 11.0.1 (and earlier in some cases), so I haven't seen anything like this first hand but I would recommend you go through all your alerts if you have not done so to ensure there aren't any others with the same apparent…
  • What you could do, is change the interface polling interval for your critical interfaces, to give you a more granular view of bandwidth usage. It won't help with the historical stats, but it will resolve things going forward. You can do this by going to 'Manage Nodes', expanding the node in question, and then checking the…
  • SolarWinds HA is about the polling functionality (last time I tested it in the SAM BETA track). If you want HA for your database, then you''ll need to have a SQL cluster with replication of some sort.
  • A clone environment would work, but it would have to always remain 'cold', which means whenever you change something you'll need to make sure you get a new set of clones. The most important thing will be protecting your database. What you could do is cluster SQL, and have the DR site act as a cluster replica. As the DNS…
  • Hi flclkun​ Your first step would be to check the audit logs. You can view these from the Message Center. From the top menus, expand 'Alerts & Activity', and from there click 'message Center'. When the page loads, clear all the options from the 'Filter Messages' section except for 'Show Audit Events'. Select the search…
  • Hey cory.cousins​, On the face of it, simply changing the statistics polling interval shouldn't change the reported metric for percentage CPU used, as it's a simple number comparison. Check that you're using 64bit counters, as not using these can cause number roll-ups on large numbers, leading to SolarWinds to report wonky…
  • Hi purnima.m‌, If I understand you correctly, you have completed a network discovery, and you were expecting to see your Linux nodes listed under a Linux vendor. SolarWinds identifies some distributions of Linix under this heading, rather than identifying them as Linus. I expect, if you check the nodes listed under the…
  • Are the components grey (unknown status) on the application tab at the moment? If so, you have a polling problem somewhere and will need to resolve that before any alerts can be configured (or at least if you wanted the alerts to do anything ).