silverbacksays · Founder & Principle Consultant · ✭✭✭✭✭

Think of EOC as a window into your remote instances of Orion. When you click on any link in the main EOC console, it will take you to that instance, as the user that EOC is syncing with (if the relevant access to the remote Orion Web Console is in place from the network your EOC server is on). So, if your sync user has any…

Not my work, so I can't take the credit, but check out this document link: Node Downtime Reports It may help you.

If you had WPM you could set up a check using mxtoolbox.com and then parse the result (see if there's any "listed" values on the page). In SAM, try one of these templates: Hopefully one of these will help. They're built in ones, so you don't even have to download 'em from Thwack

I've not done it personally. I'm not sure if it'd be possible, unless the top 10 is stored in the Orion database somewhere after it has been retrieved. No double you could script this, but it's beyond my ken, for the moment

Another option is to wait for the High Availability release in Orion, coming soon! If you want to get a heads up, take a look at the Server & Application Monitor BETA forums here on THWACK, or better yet sign up to test the latest SAM BETA and have a go yourself Whilst it won't give you full DR resilience, as the name…

Hey, You'll need to upgrade the current install to 11.5 first, which will upgrade the SolarWinds database. Then you can simply install 11.5 on the new server and point it at the existing database, which was already upgraded to 11.5's schema in the initial step. It's a bit messy, but what you'll need to do, assuming you're…

Here's the solution to this problem, from the Success Centre: Add a DHCP server from another domain - SolarWinds Worldwide, LLC. Help and Support Whilst this is a somewhat old question, I hope the above helps others who come across this problem!

RichardLetts​ has the measure of this: Never update more than one module at a time, and if you have to, follow the general guidance below: * Backup all your databases, lest you always be left in shadow and darkness! * Upgrade NPM first on your Primary Polling Engine, and then on any Additional Polling Engines, lest you end…

one thing to try: Run the configuration wizard on your additional polling engine, choose repair, and check all the boxes. This will reinstall the Orion services and reinstate any thing that may have been b0rked by a Windows update, for example. Another thing to do is to manually check that your network is configured so…

What you can do, is create a custom 'Active Alert Details' view for these accounts, and choosing the same view restrictions as you would with any other page: Once created, if you apply this to the accounts that have the group of nodes restrictions, it should follow the rest of the portal restrictions for you. Note: You set…

Hi ddrake1984‌, This is likely a SSL authentication problem. I couldn't remember what I did last time I came across this error, so did a bit of googling around the error, and came up with the following which rings a bell (disclaimer: make sure the IIS server has a good backup before you follow these steps, just for CYA…

Add a 'Custom Table' resource, then choose 'Netflow Flow by Conversation History' and add the conditions you need to search for. You can customise the information in the table at the next step.

Update on the unsupported SQL portion of this question: I have had a response from support, although the rep is waiting final confirmation from the dev team. The report that SQL 2012 SP2 is not supported by SAM 6.2 was indeed erroneous, and due to the Upgrade Advisor code not being upgraded since it's release. This is good…

From the document index, apparently this is described on page 1712 of the SAM Administrators Guide. Unfortunately, the PDF version I just downloaded from the website ended at page 1687, missing out a lot of content, including the section you require, which describes 'Custom HTML Resource' resources. Any SolarWinds staffer…

id the device supports SNMP, you should be be able to monitor it (99% certain Avaya CM's are supported now). NPM will cover you for compute resource. VNQM doesn't do that on it's own. Download an evaluation of NPM and give it a try!

Hey sahadeo_cybertech‌, Check my response to this thread. Hopefully it, or one of the other comments in the thread, will help you.

You'd need to write a custom SQL query to get this information out, as I don't believe you'll be able to do it using the web report resources. On the other hand, you could probably achieve this by looking at the memory and CPU usage graphs, clicking export, changing the intervals and time periods and then clicking 'show…

I would create a group, and add the nodes you've applied the template to, to that group. Then add the groups resource to the view in question, and you'll see the group, and said nodes, in the view

Which version of NTA do you have? Are you trying to interrogate the flow storage database or the main Orion database?

Hi, If this is a virtual machine, it could be that the machine was reconfigured, leading to the drives having new identifiers within the OS, which then leads to NPM picking them up as new. This isn't automatically resoulved during rediscoveries/polling, so you'll need to find out which drives are the 'dead' ones, but…

What kind of information are you looking to present of the report? Just numbers for bps, or information on both how much and what type of data (smtp, http, management etc). To get the numbers, all you need to do is add the nodes that represent the servers into a group, and then run a report using the group name as the…

Check out the Orion SDK. You'll need to import the API powershell module first, then the rest should be fairly simple to achieve using the SDK documentation and the powershell examples that come with it

You may need to create a new poller, if these values are stored in SNMP on these devices. I'd check first with the Cisco community/support. If you can get the OID/MIB for this, then you should be able to create the aforementioned poller and assign it to your Nexus switches. EDIT: I had a quick look for you, this might help.

What version of NPM are you running? 15.0.2-SE7 was released in October 2014, so it's likely that unless you're running NPM 11.5 (or 11.5.1) the Orion MIB database your instance has doesn't include the new MIBs, if that is indeed the problem. You may need to update NPM to get this to work, I'm afraid.

Hey all, In the end, I had to run a fill repair of the services to resolve the issue. The root cause was a fault with the SolarWinds Information Service V2. I had to remove and reinstall the service to resolve the problem! Thanks vinay.by​, for your recent comments. Much appreciated!

I expect this will be locks/waits where I/O is contended. With the other query, I'd expect them to add up too, but maybe it's an average over the timescale show in the resource?

Thanks for the share jest4kicks​! Perhaps the group was added, then added in to SolarWinds, but subsequently removed from AD and recreated? The SID would be unique to the group in AD, unless it was removed and recreated. If this happens, the new group, whist it has the same name, would have a new SID and hence SolarWinds…

It seems like you're having issues with the account you're using to poll the device via WMI, in order to get the status of the application template. Check that the credentials you've assigned are correct and the password for the account has not expired/changed since you assigned them to the node. It's likely that the…

Hey, Try putting the following at the end of the URL when viewing the report from the web to get a CSV output of any report AS LONG AS IT WAS CREATED USING THE CLASSIC REPORT WRITER: &dataformat=csv EDIT: Hmm... tests show that this does work with classic reports accessed via the web, but not ones created using the web…

Hey scott.mcallister​ Have you tried to manually configure the server manually? Check this link for exhaustive details: Manually Configuring Exchange Server Often, when you get issues like this with no concrete error message returned, it'll be something to do with either PoweShell on the remote host or WinRM (either end),…