silverbacksays · Founder & Principle Consultant · ✭✭✭✭✭

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  • If you're using the CAL licensing method, then you'll need a license for the SQL user (not be to confused with a domain/workgroup user) which connects to the database. When you install NPM you'll create this user (it'll suggest a default name for you). NPM and NCM use the same database, so the one database user will be…
  • Create a group in SAM which includes the SQL applications you're interested in. Then create a view which includes that group as part of it's limitations (say, for a new account for your DBAs). With that set, you should be able to add resources which will only see results for those applications, including availability.
  • What I do for clusters is to monitor each host directly for updtime, compute, local drives and so on, but add another node for the cluster name, via the VIP. For the node which represents the cluster (Test.domain.local in your example), exclude any resources which are being monitored via the host nodes already (the C:\,…
  • Do your other reports show correctly when viewed from the web console? If so, then I recommend you log a call with support to expedite a solution for you. While you're waiting, try restricting the report output to the top 10 results, or utilize a custom property to limit the potential results down. There's a fair amount of…
  • The functionality provided in NPM 11.5 / SAM 6.2 AppStack would show this: Application & Server Management - Appstack | SolarWinds I don't believe there is a way using the traditional resources to display both nodes and applications in a single group resource.
  • Making working with SWIS more convenient for non-code junkies = WIN in my book! Cheers tdanner​!
  • Currently it's one or the other, not both. By default Orion uses MSAPI to access AD, but you can override this and switch to LDAP in 'Advanced AD Settings', under the 'User Accounts' section of all settings. I'm not aware of a way of having a single authentication point for both types. Maybe you could add your LDAP domain…
  • Have a look at this thread: Orion SDK Information Contains info on the SDK itself, and links to download it These links will help you with the API / SWIS: http://www.cheatography.com/ernest/cheat-sheets/solarwinds-swis-api/ How to Use the SolarWinds API and SDK Hope that helps! If you're looking for a specific answer, or…
  • Check this link: https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Polling_server_is_unable_to_reach_the_host_agent It appears something is still blocking agent communication on the problem servers.
  • If you click 'Save Error Report Locally', what is the content of the error report? That might give us something more to go on.
  • Very odd. What happens if you create the same CP at Node level, but have it also apply to Applications? Do you have the same error?
  • To be able to install upgrades, your instance must first be under active support. If not, installs will fail.
  • What happens if you amend the logic, so the group and/or report is only looking for nodes where the status is specifically DOWN? The number and order of the conditions in the screen shot you shared could be confusing things.
  • Hi smiffy85‌, If you go to manage nodes, you can click the drop down next to the search bar and select interfaces. If you then sort the list of results by interface name, you'll see all the interfaces of the same type, and can simply select all of these, in one neat row, and nuke 'em! Alternatively you could run a select…
  • What version of NPM are you running? Do you have additional polling engines and of so are they running the same version of the software as your primary poller? This looks like a properly formatted alert, but instead of the information from the database, all you're seeing are the system variables rather than the data, which…
  • As RichardLetts‌ said, it's likely that your database is strangling response time, if by speed you're referring to the responsiveness of the Orion website. I would definitely log a call with support and ask them to go through your database host and storage IOPS are up to the task. If it's speed from a response time…
  • Hey Tavo, Check out http://www.solarwinds.com/documentation/Orion/docs/SolarWindsPortRequirements.pdf for information on what ports are needed for all SolarWinds prodicts. Excerpt of the section for Additional Web Server: : Check this link for information on the Additional Webserver Engine: Orion Web Server Engine –…
  • What are you seeing on the Orion website currently? I don't have this configured anywhere on any of the instances I support, and, perhaps tellingly, the Orion Demo does not have any ICMP PATH ECHO operations configured for us to compare your results against. I'm not sure who the main man in the Community team is for this…
  • You're going to get different answers here, based on what the various jobs the Thwackers do. Generally, the consensus seems to be you need to have (in no particular order): * Network knowledge (Cisco, Juniper, HP, whatever your network runs, you need to know how to manage the kit, or have access to someone who does) *…
  • One thing you could do, to see if using the VIM tables is causing the problem, would be to assign a new custom property to your nodes for 'Cluster', and put the relevant information in each one. Then, you could use the main tables and timestamp fields, rather than being restricted to the ones in the VIM section. Also, be…
  • What I would do, is add a new node custom property, call it something like "PassiveNode", and set it as a yes/no type. Via 'Manage Custom Properties' in settings, set this property to false for all nodes, and then go back and set it to true for your passive cluster member. Finally, edit your alert and add in to the trigger…
  • I got my lab installed last night, and installed both primary and secondary SAM (using the correct installers for both), but when I try to run HA Settings all I get is a blank page, nothing loads. Are there any non-Orion prereqs for this? I've tried using Chrome and Edge, but with the same result. I've tried running the…
  • Hold on, laptop. your resources are bout to get a bit... busy! I had a feeling SW were working on something new with regards to HA. Looks extremely promising!
  • Hi dale.miller@dot.iowa.gov‌, What do you have installed on the APE currently? You'll need to ensure that your modules are compatible.
  • First thing to do would be to confirm that the server credentials used in the attempt to deploy the agent are correct. Correct if necessary and try again. If the credentials are correct, then the next thing to troubleshoot is if the required network connectivity/firewall rules are in place between the primary polling…
  • There might be a way of adding a supplementary resource to the map, depending on what modules you're licensed for. If you had VNQM (VOIP and Network Quality Manager) you could create a ICMP echo operation between your important sites/nodes, and add this resource to the map alongside your links, giving you a logical view of…
  • Having not upgraded from NPM 11.0.1, I'm not sure if the old Advanced Alert Manager has been completely removed or not. If it is still present, you may be able to just switch the old alerts on in there. aLTeReGo‌, could you clarify this please? My Google-fu has failed me today
  • Hi itengineer​ Orion can only include data from information that is available in the database at the time of the alert trigger. As you're currently looking to execute the PowerShell script and pull back the result AFTER the alert has triggered, you can't include that in the notification email. One option is to run that…
  • If you know what models are POE capable, and which ones are not, what you could do is create a custom property against nodes, say "POE_Capable' that is of YES/NO type. For the models/nodes that are POE capable, set this value to Yes, and likewise set it to No for those that are not. With this in place, you can quote easily…
  • Hi lai​ To configure SNMP on all you windows devices, you could use a Group Policy to enable SNMP. Once you've deployed this and the policy has been run on all your devices, you should then be able to use the Discovery wizard to add in all your outlets at once! Disclaimer: This assumes all your Windows devices are joined…