silverbacksays · Founder & Principle Consultant · ✭✭✭✭✭

Comments

  • @"chad.every" is right Let us know how you get on @"vgiri0205"
  • In addition to what others have posted below, you could also try using the Orion Agent to poll this server. Generally, it's more secure than using WMI, as the traffic is encrypted end-to-end, and it also allows you glean more information from the node it is installed on. Add that to the ability to use any Windows Agent…
  • Hey @"faizan_123" If this is an Oracle database you're looking to monitor, have you tried using the OOTB SAM template for it? Take a look: Oracle Database (solarwinds.com) There are some pre-requisites involved, which might be why you're not seeing the output you are expecting. This vid from THWACKcamp 2016 might also of…
  • While dashboarding something like this is useful, unless you have an environment which changes regularly, an alternative approach could be to use a report, which can be linked on a Modern Dashboard. This would tie in with SAM's Asset Management feature. There are plenty of OOTB reports which you could use as a starting…
  • Hey @"cguo". Take a look at the following KB. It should point you in the right direction: Configure Java application servers and JVMs for SAM monitoring (solarwinds.com) This may also help: JMX Monitor (solarwinds.com) Let us know how you get on!
  • My wife uses W3W when she's out on her Duke of Edinburgh Award vetting with the Girl Guides. It's really useful for most applications. Besides, it's a few meters squared, per square, that's pretty accurate for most things. So long as you can find the building, you can find the server cabinets, right? I'm at…
  • Security! Missing firewall rules and antivirus/antimalware software are my biggest bugbear, especially when working in an environment where monitoring was not considered as part of the design.
  • Many people are panicking, especially if those at the top of the tree are not technical themselves, and therefore are simply following public opinion/loudest voice. What you need to do is check the versions you are on against those which were compromised. SolarWinds have provided a list in their security advisory FAQ:…
  • As @"saschg" states, so long as you have the Orion database backed up, and in a good state, you'll be good. Main points to remember: * If possible, release your licenses prior to shutting down your polling engines. If it's too late for this, you'll have to put in a ticket via your Customer Portal, asking them to reset the…
  • As @"saschg" mentioned, a reboot helps. In fact, I had exactly the same error on a client's APE. Reboot fixed it, and the install ran like a charm!
  • Here's the thread I've been following, to save you looking: Upgraded to new release of NPM 11.5.1 last night
  • Not a problem at all mate. Hope they get it sorted. If I were you I'd keep an eye on the NPM 11.5.1 upgrade threads before you go ahead and upgrade. While it is a proper Service Release, people seem to still have problems with it. Tread softly with this one, is my advice
  • Either are supporterd, esther823​, so it's up to you which one to use. I've even deployed on SQL Server 2014 Express with no problems. I would recommend going with the newer versions, due to the improvements in them.
  • The plot thickens! I'm starting to wonder if you may have a firewall rule/routing of ICMP issue going on here. If you're seeing SNMP data, the router knows where to send traffic to those devices so ICMP should also find their way there. The issue is definately down to the network somewhere, so if I were you I'd get whoever…
  • Hey esther823​! It means you have local administrative rights, and that means you have the relevant rights needed to install NPM on your test VM. This is good news. We now need to troubleshoot the issue with the install itself. As ecklerwr1​ suggested, try to get a fresh copy of the NPM evaluation software to eliminate any…
  • Without configuring the interfaces the router won't know where anything is. It'll learn MAC addresses for things directly connected to it, but other than that it'll be like 'WTF? Where am I?'. I'm not a Cisco certified person myself (yet, working on my CCNA as we speak) but from what I've picked up over the years you need…
  • Hey esther823​, The easiest way to check if the account you are logged in with has local admin rights, is to try to run an app as an administrator. For example, on your Server 2012 R2 VM, go to the metro interface (press the windows key on your keyboard) and type 'cmd'. On the right-hand side, where the search results are…
  • Bad experiences can wipe out corporate kudos for a given app overnight, so I feel your pain there. All you can do is keep the faith and see if NPM 12 smooths things over. Release should be early next month I believe. With regards to agent deployments, you can automate some of it. You could use a GPO to deploy agents as…
  • Not a problem Matt. Let me know how you get on
  • If your text is a copy/paste from the email received from SolarWinds support, that's terrible customer service, and worthy of escalation to an official complaint, IMHO. Whilst it is apparently true that the current operation of the Web Alert Manager may have these bizarre attributes for the variable in question, setting a…
  • Cheers Honza, I tried your steps, and whilst I was able to get the primary up and running, something went screwy with the secondary (it lost it's IP address in the HA wizard). I decided to nuke all the VMs and try again, this time with static IP addresses!! Thanks a lot for the great instructions though!
  • Great minds fail alike! It is an honour to have found the same bag as your good self aLTeReGo​! I will persevere however!
  • Hey cory.cousins​. You mention above that monitoring these servers via the Orion agent isn't possible. Is this due to where the target devices are in your estate, i.e. a different network segment and the Agent ports would be blocked by firewall ACL? Also, consider upgrading to the Release Candidate of NPM12. Not only will…
  • All I can suggest is that you give your network admins all the evidence you've gathered and ask them to investigate the differences between the config on the old router, and the config on the new. If you had NCM you could work this out really easily, but I guess you haven't got that module or you'd have tried that already…
  • It's a bit nebulous, especially if you are, like me, a neophyte coder. The SDK has given me solutions in the past, so it's good to have a nose around it and see what it can do! Hopefully they'll answer your query quickly, as I'm curious if my theory about these resources not respecting CPs is correct
  • Ok, that reinforces my believe that you've got something going on with a device in the topology between the pollers and the devices. To help you narrow your search, it'll be something that is common between all your devices and the pollers, so if you have a split in the network where some devices are logically on one side…
  • Hey controlpoint​ SolarWinds MSP is a completely different product to the SolarWinds Orion module Server and Application Monitor. What you can do is look through the SolarWinds MSP success centre, which you can find here: https://success.solarwindsmsp.com/ Depending in whether you have MSP (or N-central) or RMM, there are…
  • It'll check if anything you have added has changed, but it will not add in new resources, unfortunately.
  • Hey esther823​, I install NPM on Server 2012 R2 all the time, and I've not once encountered the trouble you're having It's almost as if the OS is out to get you! What happens if you try to install it on a brand new VM, that is not attached to your domain? I'm thinking that you may have some group policy / security policy…