shuth · SolarWinds Consultant · ✭✭✭✭✭

Wow, congratulations wluther​! Impressive work! Always providing great content and contributions to the community.

Dustin, As above with rgward; - Email client - Outlook 2007 with Exchange. - Reports are stored in the default folder with the other reports: \Program Files (x86)\Solarwinds\Orion\Reports. - Reports are available via the webpage and if I manually navigate to the URL with dataformat=csv the system generates the CSV. - Have…

I have followed all the steps and as per above, this does not work for me either. The following error is sent in the body of the email. The test report I used is the Hardware Health report from NPM 10.4. Message from SolarWinds Report Scheduler Attached PDF export of:…

Unfortunately there is currently no way to decommission a node except for the method you have described (changing IP and unmanaging). You could create a feature request for the community to vote on (I tried searching for an existing one but my search-fu was unsuccessful) and SolarWinds may look into adding it into the…

There is a checkbox within the Alert Manager that disables all alert actions. Open up Alert Manager and view the Active Alerts (the blue triangle or View - Active Alerts). In the top right there is a checkbox to disable all actions. Verify this is unchecked. You can also check the Windows Event Viewer. Under Applications…

As far as I know, SolarWinds does not populate the Contact field for any WMI-polled nodes. It is only populated when SNMP polling is used and it pulls the data from these registry entries in Windows: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\SNMP\Parameters\RFC1156Agent\sysLocation = Nodes.Location…

You can request the license to be deactivated via a ticket in the Customer Portal. 1. Go to Customer Portal Login | SolarWinds and log in. 2. Under the Technical Support menu, click Open a Support Case 3. Select the Licensing option and fill in the request details. If you have multiple licenses, specify which license key…

Regarding the alert test, I believe it's because when you run a test in Alert Manager you cannot select what Hardware Sensor you want to test against therefore it returns the first sensor for that node (in this case, the fan sensor). Another way you can test this specific alert is change the Hardware Sensor Value to be…

We're trying to find a suitable resolution to the same problem. We want to be able to provide access to the device based on user credentials rather than a global administrative account (which would be required for config changes). Is there any way to link the user credential to an Orion/AD account without getting each…

NOTE: This below assumes the use of the SSL Certificate Expiration Date Monitor component monitor, and not the in-built SSL certificate monitoring within AppInsight for IIS. When defining the alert, make sure you are triggering on the component (not the application). This will allow you to insert variables for the…

I came into the office one day to notice my bobblehead had been damaged (something had knocked him over). He was detached at the base (similar to your feet) and his head had a slight dent. A dab of cyanoacrylate and he was back to fighting form. He is actually more like me as apparently I have a tendency to injure myself...

I've been trying to find a clear answer. I understand that in a future version of NPM, the legacy syslog/trap viewers will be replaced with a cut down version of LM. The filters/rules in the legacy tools will be disabled but we will be able to open them up to see the rules. Can you please clarify if we will need to…

First off, some caveats. * Note that this can get messy very quickly depending on how many different users you have and will get worse if you need to add other views/pages. This is generally why I recommend against doing this. * If you want the users to customise the pages themselves, they will need to have View…

You can use the following variables in your alerts for the node name. ${NodeName} - the name you have assigned to the node in Orion ${DNS} - DNS entry for the node (found via reverse DNS lookup) ${SysName} - system name of the node - this should pick up the hostname on your devices but will also include the domain name if…

I thought about the possibility of adding the FSDB services to the FOE monitoring and have the FSDB folders replicated. I was going to lab it up and test it out but haven't had the time. Having the FSDB on a separate server should work as when the polling servers failover they should continue to talk to that server. The…

For the solarwinds.com site I often refer back to the documentation section and the price page every second week or so. I'll also grab new product evaluation versions for labs and training. The customer portal is used to obtain and manage licensing for various clients. Time interval for this varies depending on assigned…

This is not currently possibly (version 9.3.x). I have created a feature request thread here: http://thwack.solarwinds.com/ideas/1282

I ran into the same problem and after some research I found the following article/blog post: In this article they mention that integrated separate servers are no longer supported in 7.1+ and recommend moving to a single server integrated or standalone as it will be desupported. * NCM 7.0 can be hosted on a separate server…

I've demonstrated this problem to the UX team. I believe they are looking into it. serena​ meech​ kbongi​

When I'm in the office this is what my desk looks like - hasn't changed layout in a long time. I spend a lot of my time at client sites however so my desk is always changing in that respect.

For 2 - If you don't mind duplicate traffic on the network (depending on how much data you're sending in traps/syslog/NetFlow), you could configure your devices to send this data to both endpoints. Only one endpoint at a time will actually be listening as the interface will be blocked and the services shut down on the…

I raised a similar comment about the new UI using a lot more vertical real estate during the beta/RC. From memory, the change was made as feedback suggested users found all of the information "cluttered" so they wanted to space it out more. I think I would prefer something halfway between. One of my biggest annoyances is…

This is an information trap - your device is configured to send SNMP traps for configuration events. For this particular trap I would guess someone has run the "show run" or "conf t" commands on that device. If this was at 3:01 AM as the trap suggests, do you have SolarWinds NCM or other software collecting the…

Another update: I uninstalled all of the hot fixes from the main poller and the HA installer still errors out when trying to copy the files over. Looking through the log files, it looks like it is still trying to download files that don't exist on the server.

I've had a chat with some others and they suggest it's to do with the installer manifest not being correctly updated to know about hot fixes. And the general resolution is to uninstall the hot fixes, deploy HA (or APE) and redeploy hot fixes on everything again. I came across a similar issue with the combined APE installer…

The others seem to have covered most of what I wanted to mention. * What's working well? I'm not sure what update introduced it but copying sub-views is extremely useful (earlier versions would only copy the single view). I like the ability to drag and drop resources on views as well as the column resizing. The new menu. *…

Working with support, it seems there is a memory issue relating to agent plugin deployment logic. We changed the agent plugin deployment retry interval from 10 seconds to 10 minutes and re-enabled the AMS components. The service continued to crash for about 20 hours every 40ish minutes but then stabilised (presumably once…

Following additional requests from SW Support. I increased the connection limits in the agents management config file and re-enabled DPI and AMS. The Orion Module Engine service started crashing so I disabled them again and uploaded diagnostics.

I've been doing some additional work with support. We disabled the DPI and Agent Management plugins in a couple of .config files. Since then the service has stopped crashing. Progress! Also, it seems to have stopped generating a large number of files in C:\Windows\Temp. Except it then filled up the drive with VMware…

This feature is now available with the most recently released versions of SolarWinds Orion (i.e. with NPM 12.2, NCM 7.7, etc).