shuth · SolarWinds Consultant · ✭✭✭✭✭

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  • A few things to get through here. Polling Settings The values shown here are the default intervals when the node/interface/volume is added to the system. E.g. if you add a new node it will default to check for status (up/down, response time, packet loss) every 120 seconds and for statistics (CPU/mem/etc) every 10 minutes.…
    in How do we adjust how often solarwinds checks node status? (We're seeing node statuses flap causing alerts to fire unnecessarily) Comment by shuth June 2021
  • I had an issue where we had the main server and database on the domain and an APE that wasn't connected to the domain. It seemed to install OK but the event log was constantly full of errors about connecting to the database (login failures). SolarWinds support said that this was from using Windows authentication and the…
    in APE in different domain and Orion DB in different domain Comment by shuth June 2021
  • I wouldn't edit the node ID in the new system as it is used as a key for various tables. You can update the assignment of each object on the Network Atlas map but it's a manual process. I'm not sure if there is a way to do it in bulk. * Open the map in Network Atlas * Right-click the object and click Properties * On the…
    in Migration maps network atlas Comment by shuth June 2021
  • Based on the comment in the thread below, @"tdanner" says it was only meant to be used internally and he removed the documentation for it from the SDK wiki. https://thwack.solarwinds.com/product-forums/the-orion-platform/f/orion-sdk/20390/swql---splitstringtoarray---arrayvalueat Hopefully he'll see the @ and be able to…
    in Section Symbol and sorting by IP Address Comment by shuth June 2021
  • The GUI for it is a bit finicky. If you hit the Enter key, it should add another line. Hit Enter again for more lines.
    in What Widget Did I use? Comment by shuth June 2021
  • Cisco Meraki
    in [Survey] What applications, services, or device templates would you like to see from SolarWinds to monitor via API Comment by shuth June 2021
  • You only need to buy the High Availability license (1 for each server). * Main server - module licenses: NPM, NCM, SAM, whatever modules you have * APE - Additional Polling Engine license * Main server HA - High availability license * APE HA - High availability license The specific license is: SolarWinds High Availability…
    in HA License Comment by shuth May 2021
  • You can give users Manage Nodes rights without Administrator rights. Your All Nodes resources will show a Manage Nodes link and you can also add the link to any of your menus. Not sure why it doesn't appear in the Settings menu, but historically you would only see the Settings menu if you had Admin rights. It was only with…
    in can I use the manage nodes whit out give the admin rights? Comment by shuth May 2021
  • There are two time schedules in an alert. * At the alert level - configured at the Time of Day step in the alert * At the alert action level - configured within the action itself. The icon next to the action indicates it is configured for that specific action. If you click Edit next to that action (the pencil icon), you…
    in Alert - Reset Actions - "Weekly Maintenance" schedule is applied to this action Comment by shuth May 2021
  • This is under the Global Admin settings which is only accessible via URL (there is no link to it under Settings). https://YOURSERVER/Orion/Admin/AdvancedConfiguration/Global.aspx
    in NCM 2019.4 "Post processing " ? Comment by shuth May 2021
  • Yes, you should be able to put a WHERE line between the FROM and ORDER BY lines. SELECT NodeName AS [Node Name] , '/Orion/images/StatusIcons/Small-' + StatusIcon AS [_IconFor_Node Name] , DetailsUrl AS [_LinkFor_Node Name] , TOSTRING(MinResponseTime) + ' ms' AS [Minimum] , TOSTRING(ResponseTime) + ' ms' AS [Current] ,…
    in Custom Query for High Response Time and Packet Loss Resource Comment by shuth May 2021
  • What if you use the following URL for a summary view? https://hostname/Orion/View.aspx?ViewID=395 
    in Issue whit behavior in hyperlink in maps Comment by shuth May 2021
  • It will depend on how your Cisco switch presents the power supply information in the MIB. The hardware health sensors will pull all the sensors from the selected MIB (CISCO-ENVMON-MIB or CISCO-ENTITY-SENSOR-MIB depending on which one you are using). If the switch removes the sensor from the MIB table when it goes down,…
    in Hardware Health - Power Supply Disappears Comment by shuth May 2021
  • I would check to make sure the nodes are accessible from the new polling engine using the polling method used by that node (e.g. SNMP/WMI). Things like: * Is all polling broken to the node or only List Resources? Do you continue to get CPU/memory/interface/etc data? * Do you have a firewall in place blocking SNMP traffic?…
    in List Resources not working Comment by shuth May 2021
  • You'd probably need a CASE statement for the down/unmanaged nodes to replace the text with "No response" or "Unmanaged" if you don't want the -1/-2 ms values.
    in Custom Query for High Response Time and Packet Loss Resource Comment by shuth May 2021
  • Not sure if there is a text/font glitch or something but the following works for me when I retyped it out (copy/pasting your query errored out on ResponseTime). SELECT NodeName AS [Node Name] , '/Orion/images/StatusIcons/Small-' + StatusIcon AS [_IconFor_Node Name] , DetailsUrl AS [_LinkFor_Node Name] ,…
    in Custom Query for High Response Time and Packet Loss Resource Comment by shuth May 2021
  • This is the standard configuration I see for clients with HA in the same subnet. SolarWinds is configured to only use a VIP, and you have a static DNS record "sws" or "solarwinds" or whatever you want pointing to the VIP. Your users use the hostname and the VIP is automatically passed to the active HA server. The virtual…
    in Is it possible to bind HA vIP with HA hostname? Comment by shuth May 2021
  • You need to use the following as the resource doesn't know whether you are looking at Node or Interfaces caption. Also take note that some of the widgets used SWQL and some use SQL filters to the syntax may change. Interfaces.Caption NOT LIKE '%Tunnel%' If you wanted to filter by node caption you would use: Nodes.Caption…
    in SWQL Syntax: List of SWQL (NOT SQL) Arithmetic Operators, Keywords and Logic Operators Comment by shuth April 2021
  • Usually have to wait a poll for the old hardware health data to go and the new hardware health information to come in. If you mean the new hardware sensors are also reporting a PSU problem, the monitoring only reports what the SNMP OIDs are returning. You'll need Cisco to fix the SNMP bug.
    in Cisco 9500 false alarm Comment by shuth February 2021
  • I had a scenario similar to this a while back. It's due to the way your device handles alarms. * You could poll the device for alarm metrics and it would return a table of active alarms * However if the device had no active alarms, the OID didn't exist/respond rather than reply with a 0 or blank table. Due to the failure…
    in Custom Table Poller Values don't clear Comment by shuth February 2021
  • If you edit the properties for that device, you will have an option to override the default hardware health MIB being polled. By default, SolarWinds global setting is to use the CISCO-ENTITY-SENSOR-MIB first for all devices. You can change the device from "Use global setting" and force it to use the CISCO-ENVMON-MIB. Note:…
    in Cisco 9500 false alarm Comment by shuth February 2021
  • I'm fairly sure Lewis-H is finding random threads and copy/pasting the first Google result. He is a new member from yesterday and his posts are all dubious.
    in Server NIC Missing From List Resources Comment by shuth July 2020
  • Australia changes DST as well on 02/04. We always change DST on the first Sunday of April/October.
    in Unmanaged Utility - Time Zone query Comment by shuth March 2017
  • I've considered something like this as well but it would warrant some deeper investigation.
    in Introducing Log Manager for Orion Comment by shuth November 2018
  • Yep - saw that after my post hence the edit (it links to his write up). Didn't work. :-/
    in Automatically exporting reports to CSV files through Report Writer Comment by shuth December 2012
  • Can you please show how you configured the Report Scheduler to email you the CSV files? I have not been able to get this working in all my tests and whenever this has come up with SolarWinds (thwack/support), they have said it is only possible to schedule PDF or HTML reports - not CSV, XLS, etc. Edit: I have just seen your…
    in Automatically exporting reports to CSV files through Report Writer Comment by shuth December 2012
  • Yep, that's my bad on the math. Not sure how I missed that one! That does make it sound more reasonable although the previous licensing model was cheaper still (especially as the AL licenses also provided basic node monitoring for hundreds of servers). I noted in another post that the new pricing seems OK for clients with…
    in $20,000 for 100 Node SAM License? Comment by shuth December 2019
  • Agreed. Probably try the RawStatus field. If it's converting it to text (nvarchar), you're trying to see if a text value is bigger than a number.
    in SWQL Custom Alert, Triggered Condition Comment by shuth October 2020
  • No problem - that's what we're here for! And if you want Last 7 Days on the chart, it should be fine after tomorrow.
    in Application Component Detail Chart "Y Axis" Comment by shuth May 2016
  • My cases kind of chain into each other as each is slightly different and support wanted them separate. Cases: * 934710 - Orion Module Engine service crashes (closed) * 988840 - Orion service crashing (closed, opened after previous closed) * 1004750 - Agent unable to update (created as separate issue to previous case) I've…
    in Active Agents have become not so active? Comment by shuth July 2016
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