sgideon ✭

Hi faizan, no problem on the script. but based on the error it looks like related to script output configuration. can take a look this part of your configuration? make sure to define it properly.

hi faizan, apology for the late response. Are you still having this problem? So you mean that your parser seems to be working but not picking up the keywords from the log file? however, when you try to test it against a certain file, does it catch the keywords you want? Can you share screenshots to understand better the…

Manage to find a solution regarding this. It looks like just a matter of correct regularexpresion needed in the configuration.

Hi Vinay, Appreciate your help. It Works for me, only for the message part on the email, i can't use the one below cause it always returns empty. ${N=SwisEntity;M=ComponentAlert.ComponentMessages} I've found this variable that gives me the output i need. ${N=SwisEntity;M=ComponentAlert.MultiValueMessages} Really appreciate…

In addition, how can i put the exact message detected in the email alert? See the message i want to put in the email alert

Manage to solve this problem by applying the correct ssl cert pointing to the virtual ip/hostname. no longer receiving error after this. 

i tried to do restart on all the services and somehow all the unknown status are gone. i think im good for now. thanks.

Hi, No firewall in between. Also all the connection to the DB from the HA server was tested working during the installation. thanks. 

Hi stevenstadel, Appreciate your response. How long does the "initial poll" usually takes? I've been seeing this "initial poll in progress" quite so long, although when i hit the test button i'm getting the result successful. Component status still "unknown". Thanks.