sghohman

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  • I once took over an environment as an MSP for a client whose in-house personnel missed an alert over the weekend. The alert was for the dedicated AC failing and taking the server room to a temperature hotter than a sauna. After the servers failed and we took over, we started the recovery process. While going through…
    in Halloween Horrors: Real-Life Scary Stories from the Data Center & Beyond Comment by sghohman October 2018
  • Thank you for the replies. I am trying to drop in a variable to tells the recipient what the metric is that they are seeing. For example, if we alert on low disk space and a value is sent, I want the recipient to know that the value is % Free Desk Space, or Free MB by looking at the email. I guess the Component Name…
    in Including Pertinent Information in an OpsGenie Alert Comment by sghohman November 2018
  • I am trying to get a better understanding of this issue with ADM and Stealth Mode in Windows Firewall. Our security team will not allow us to disable Stealth Mode; can we still get mapping information, but not connection quality information? Can you globally disable connection quality information in ADM?
    in Application Dependency Mapping in SAM 6.6 and History on Latency Comment by sghohman November 2018
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