serena

vinay.by wrote: Hi serena - Why can't we have both models for SAM licenses? (Where customer goes with the licensing model that is best for their need) Is this something that SolarWinds would consider ? Component based licensing for SAM which existed earlier and the new licensing model which is Node based licensing for SAM…

thanks for letting me know the follow up, very good to know!

Did you create a support ticket for this?

I'd love diagnostics from your set up please

serena wrote: bambarit wrote: hello everyone, I have problem to monitoring application services on SAM, is there anyone ever try to monitor services on HP-UX / Solaris server? because when using real time explorer there is just loading and nothing You may take a look at the following KBs that could be of use during…

sv9780 wrote: We are receiving bulk alerts for our ESXI Host is critical/warning. if we look into details it shows nothing. at node level the node is up and healthy, but in Virtual Host - it says critical. under hosts with problems - it shows nothing why the host is critical. for Guests, it says one of more thresholds are…

Hi Marek! Thanks for posting this. I followed up with my team, and this is indeed as you described a bug that was discovered and is being tracked under internal ticket VIM-3008

Well said wluther​, you've captured the reasoning behind the design perfectly.

Ralph, how did you end up solving your issue?

There's a new offline installer version 1.3.1.493. This was made available today, please try with that version of the installer.

tracking your feedback under internal ticket SWA-3769

Thank you sir, I'll take a look at your case. I appreciat eyou sending the case our way.

thanks we'll take a look !

Can you verify what file version you have for the installer? I'm interested in the support ticket that was created for this.

Installer that was released this Monday is file version 1.3.1.493 This one address offline installers asking for internet.

Absolutely, this version has the fix for the winpcap issue, so anyone else who's running into this issue should grab the latest repack available on customer portal.

Just to let you know we have updated the release notes NPM 12.2 Release Notes - SolarWinds Worldwide, LLC. Help and Support Thanks again for letting us know your feedback. About switching over VMAN polling, the benefits to switching your polling are that you don't need to maintain the appliance as a separate install.…

We'll be sure to update the release notes with a warning about the reboot. Thanks for the feedback. I'll take a look at your support ticket. based off of the preflight checks that you copied, it looks like you have VMAN, and it's integrated. Are you planning on cutting polling over to the Orion platform? Also the NTA…

So glad I was able to be on the upgrade with you, your summary is excellent.

How did your upgrade go?

were you able to get upgraded to the latest after we repacked the hotfixes?

Could I please get your support ticket case # from you?

sturdyerde wrote: While AppInsight templates are locked from being changed, there is still a way to unmanage any of the components that are discovered within the AppInsight application template. Here is one way that you can accomplish this. Starting at the point shown in your screen shot, click on the 'DefaultAppPool'…

rschroeder wrote: I see an interesting trend, serena . I appreciate the new info since this feature was released, but my company's security team question the value of so many / frequent logins to ASA's by NCM. What's SW's official thought on this? Are we experiencing unusual activity, or is it normal for NCM to log into…

You can create a junction and copy the files to the location specified for your junction.

wrote: Hi Christopher and Serena, Thanks for replying, I was trying to use the SQL Authentication account which I created on the database and also had mixed mode selected, to create the database but it wasn't working. So What I did was to delete that account, connected to the database with the domain account from the…

t0ta11ed74 wrote: So I discovered this and there was a glimmer of hope. But counter intuitively, it shows the memory usage of the NODE in red. I'm assuming the CPU load is also a node value. When I clicked through to the Application page, it clearly showed SQL server using a lot of memory. If it just showed the COMPONENT…

chucksimalchik wrote: Yes we've had the same issue for some time. It is quite annoying. IIRC it was mentioned at the SWUG in NY that vCenter 6.7 may fix the problem, but we aren't there yet, so I have no first hand knowledge. Chuck is right, this is a known issue where the hypervisor/SDK does not report the correct values,…

kestaufa wrote: experiencing same issue. multiple Hyper V hosts not poling using WMI. host status message:- Cannot get Hyper-V virtualization service instance. Check whether "Hyper-V Virtual Machine Management" service is running. but confirm the service is running OK Are you seeing this on the latest versions of NPM? e.g.…

Fair feedback, but that is a legacy tick box to enable the subview functionality not the left navigation, and is different from edit functionality. We left the name in place to minimize changes to that page while we work on creating replacements for the subview functionality and to keep the experience the same for our…