serena

epatino2 wrote: Sorry I meant AppInsight for Exchange. I'm being asked if we could just poll the db's and not the mailboxes. Hope I'm explaining it correctly. Hey Edgar, Based on your description that's not something you could do with the AppInsight for Exchange template. However, perhaps you can give me more details into…

Hello Rachel, Thanks for this feedback! "Can't adjust the number of elements to display per page" You can actually do this but clicking on the pager. If you filter down to the set of nodes, the default grouping for interfaces is by Type which should allow you to see at a glance the loopbacks and select all of them to…

serena wrote: dfairles wrote: How can I add the creator of a snapshot to a report? Currently we aren't collecting that data. However, I have good news for you - that's exactly why I've listed and events on WWWO WHAT WE'RE WORKING ON FOR VIRTUALIZATION MANAGER (UPDATED August, 2018) because that's how we're going to give…

serena wrote: mstandage wrote: I've been working with support on case 00415961 where our server warranty dates are incorrect. We have some servers that we are year-to-year on a contract with. Solarwinds pulled the correct initially, and then after we renewed the contract on our servers, HPE reflected the new warranty, but…

the safest option is to use the url for the reasons you stated, is that going to work for you?

jonathanswift wrote: Ok, found it. There is a new search feature, and the old one appears to only show a few standard items and has a long list of our Custom Properties. So I can find it, but I must have missed this new way of searching. I don't remember reading about it in the release notes. The release notes that…

serena wrote: datb wrote: How do you delete old volumes in the new manage entities page? In the legacy page you can search for a node and then click the arrow on the left of the node name for the drop down list of resources. In the new manage entities page, there is an arrow on the right, but it only opens a "RELATED…

Double check that the version of the installer file is 1.3.0.484

What columns would you add or remove?

I'm curious about your installation experience! Let me know how it goes

Also please check out SolarWinds Lab Bits: Configuring the HTTPS Component in SAM - YouTube

tigger2 wrote: Curious, whether to use the "online" vs "offline" installer for this upgrade. It seems the consensus from this thread (I've tried to catch up on it since the 2018.2 platform came out) is to use the "offline" installer even though the "online" installer is recommended by SolarWinds. Is there any difference…

slebbon wrote: Upgraded back in early July. Noticed after awhile that some of the built-in Solarwinds Pollers are 'missing' from the webpage UI--no results on nodes pages, and not showing up at all anymore in settings -> Manage Pollers. Biggest change was we added SAM to existing system during upgrade. Looks like maybe the…

jerominus wrote: Orion Platform 2018.2 Hotfix 5 Updated August 20, 2018 Someones tried it ? If you update to any of the systems products that have recently been released SolarWinds | SolarWinds Broadens Systems Portfolio with Unified Infrastructure Management Enhancements then this will contain Orion Platform Hotfix 5.

jemertz wrote: Upgraded last Thursday night. Third attempt, and finally a success! First attempt I ran into database issues. Something about ID numbers in the APM tables being too large to squeeze into an integer. I recommended an upgrade to the pre-flight checklist to automatically scan the database for any numbers which…

pcwildcat65 wrote: Upgrade Nightmare, The upgrade process its self was very easy and had no problems or errors during the install. The issues came as soon as i opened the web browser. At first glance everything looked fine but i soon got the server error prompt in the upper right corner and noticed no menu bar. I did some…

RaviK wrote: Hi Serena, An upgrade to 2018.2 failed (12.0.1 to 12.3). The error encountered was a Database configuration failure. Due to paucity of downtime we had to roll back the upgrade and fall back on 12.0.1. We did open a Support ticket #00156141. Has it something to do with the Orion DB Size, we have over 50GB. Are…

wrote: I'm on Orion Platform 2018.2 HF3, WPM 2.2.2, SRM 6.6.0, NCM 7.8, CloudMonitoring 2.0.1, NPM 12.3, DPAIM 11.1.0, NTA 4.2.3, VMAN 8.2.1 HF1, SAM 6.6.1, NetPath 1.1.3 and now I'm starting to get issues where the the website loses some resources and won't load after a reboot a couple days later. The error on the…

gangadhar.k wrote: After upgrading to NPM 12.3, we are facing High CPU utilization on main poller server as shown in below screenshot. and following Error occurs when we try to access web console. Are you on HF4 of the Orion Platform? If you check in the footer of your webconsole, it should show you the information on what…

cha-chang! wrote: I started with information here, Orion Platform: Preparing for the Upgrade to 2018.2 , and had no real issues. My next step was to upgrade all of my SW Orion servers to Server 2016 and SQL 2016, per the suggestion in the previous installation. I decided to spin up all new servers. I run multiple pollers…

hpstech wrote: Hi everyone - For those that had issues, are your environments now rock solid and stable? Some of us who have paused moving forward are very eager to know how you're doing and if there are any outstanding issues to report. Thank you very much in advance for any feedback. The biggest trend we found during our…

equator wrote: Attempted the upgrade last night. Windows Server 2012R2 Primary and APE SQL Server 2016 SP1 Upgrade Path: IPAM 4.3.2 > 4.7 NTA 4.2.1 > 4.4 NPM 12.0.1 > 12.3.0 SAM 6.3.0 > 6.6.1 The installer installed .NET 4.6, prompted for a reboot, and continued installation after the reboot. Ultimately the upgrade failed…

dodo123 wrote: serena hi could you confirm if the latest hotfix will install without requiring Netflow to be upgraded. I’m aware of another MVP trying the online version of the hotfix and it cancelled out. but support recommended me to apply the hotfix to 12.3 to fix an issue I was having with the new ups feature. i have a…

cahunt wrote: serena ; Running Upgrades for a client this week. Started with; 1 Primary and 2 Pollers Windows server 2012 R2 SQL 2008 R2 SP2 (v10.0.4) NPM 12.0 NTA 3.1.1 SAM 6.2 NCM 7.4.1 IPAM 4.3 PM 2.1 (patch manager) IVIM 2.1.2 QoE 2.1.0 UDT - not installed. First step was an in place upgrade to SQL 2014 then, We were…

harrijs wrote: I had a window this evening to upgrade our NPM 12.2, NTA 4.2.3, and NCM 7.7 installations and have backed out after about 15 minutes. Server has full internet access during the upgrade to run the online upgrade package. I stopped all running services, executed the upgrade package and waited. 5 minutes later…

gsutherland@sharoncu.com wrote: I updated late last week... took somewhat less time than I expected. ( 40 minutes)... No issues encountered. Do you mind sharing a few details about your environment? Do you have multiple products and do you utilize scalability engines such as additional polling engines?

dtaylor_sw wrote: We are having an issue with the database server after the update which is causing us to restart SQL services every morning. Our additional pollers are on the top of the list for causing deadlocks in the main database. We have opened up a case (00121915). We built new servers running Server 2016 and the…

darlonjeel wrote: I am not sure if others have seen this, but I do have support case 00114483 open on it. I did the upgrade to SAM 6.6.1 (and several other modules), and all went fine during the upgrade. About 15 hours later, we received a large amount of false positives for HTTPS Monitors. We use a lot of HTTPS monitors…

jameslindsay wrote: Does one need to upgrade to platform 2018.2 before upgrading NPM to 12.3? I'm showing Orion Plaform 2017.3.5 SP5 and I'm on NPM 12.2. Or does the upgrade to NPM 12.3 take care f the platform also? Just upgrade to NPM 12.3, and the platform comes along for the upgrade. No separate step needed on your…

andreasw wrote: After running the new version since a couple of days now, i have a lot more "unexpected Website-errors", which is gone when i reload the relevant page. Usualy i get this error when i open a Nexus device, it seems that to much data are getting pulled from the database and the page gets a timeout then. out of…