serena

serena wrote: rsdom wrote: Hi, I want to monitor Windows Scheduled Task on some machines. I found some information about that here: Use the Windows Scheduled Tasks Monitor But I have some questions: * Is there a way to disable the monitoring for one specific scheduled task? (For example: I have 3 Tasks but I just want to…

Also regarding 5.5, vSphere 5.5 has already entered end of general support from VMware VMware Knowledge Base May I ask how many vSphere 5.5 installations you are currently monitoring? Do you mind sharing how long those will be something that you need to continue to monitor?

tmattingly wrote: Thats perfect but when I run it I get "No Activity to report" for either one. I assume it automatically builds information over time in the background and we have had our system for almost a year now. Other reports don't seem to do that. Tom I'd have to look at your system in more detail, but the only…

sreenathmp wrote: serena Can you please help me on this. Good afternoon, unfortunately there is not enough information in what you've shared to actually troubleshoot the issue. Tomas suggested the troubleshooting steps I would have recommended. You said you have an open support ticket, have you handed off deeper…

bmallon wrote: I'm currently working on migrating all of our SolarWinds servers to 2016. I'm getting down to my last server, my SQL server, and I'm getting real nervous. I'm running SQL 2014 and if I'm going to bite the bullet, I'm thinking I'll upgrade my SQL version as well. Has anyone attempted to use SQL 2017 yet? Is…

Do you have a use case for needing the appliance?

laurencetanclearly wrote: Hi, VMAN appliance officially discontinued? I do not see any official announcement on Solarwinds KB. Can anyone direct me an official Solarwinds site that VMAN appliance is officially discontinued? The appliance is not officially discontinued. You can still use it and integrate it with your Orion…

sturdyerde wrote: This limitation of script monitoring templates has been very frustrating for me, too. This component will only accept a number as valid statistic output. I'm not aware of a way to poll for multivalue results, but one option that you do have is to: 1. Check for a true/false comparison (is it the right…

I would recommend that you grab the latest installer NPM 12.2 and just launch it to see the upgrade path recommended. That will let you know if you can short circuit some of those steps. Caveat: running the installer requires .NET 4.6.2 which may require a reboot.

jwilker wrote: While the notests flag will work, there is a good chance that you will have issues later. I found out from support that this happens when files are prereqs missing as part of the installer. If you contact support they will help you find what components are missing. In my case it was sqlcli_x64 and…

naveensingh43 wrote: first unmanaged it and then delete it i also faced same issue Do you have a support ticket for the behavior you're seeing? steps to reproduce or additional data?

pratikmehta003 wrote: yes came to know this recently and kind of shocked after seeing the prices... i would still love to have element based option for cases where small number of devices are in consideration... the upgrade cost from element to node based if opted too, is very expensive.... Existing customers on component…

Do you mind sharing your support case number with me privately? I'd like to see more details about what went wrong with your upgrade!

I'd love to continue the conversation with you privately, to know more details about your deployment and how it was out of the norm. Would you mind if I sent you an email to continue the discussion?

The offline installer contains the latest hotfixes as well.

Question: you have VIM & DPAIM in your list of products - are these integrated with the VMAN appliance or a DPA server?

What file version of the installer are you running? If it's the latest for instance 1.3.2, then you can navigate to C:\ProgramData\SolarWinds\Installers on your main poller. Copy the CoreInstaller.MSI (the file that the installer is hanging on) and you can copy that over to the installer folder on the additional polling…

Did you use the NTA standalone installer available in your customer portal for the NTA upgrade? Walk me through the installers that you downloaded and used please

Please try using the new installer that was uploaded this last Monday: file version 1.3.1.493 <-- this contains an updated download algorithm that should speed things up for you. Are you interested in participating in a dev assisted upgrade?

Just for some clarity are you saying that the actual product is going in the wrong direction, rather than the upgrade experience itself? Both are interesting points of feedback. For the new manage entities, there's still a fair amount of work to be done on that page which is why it's not replacing the default views. Until…

Thank you for this in depth feedback. We are working on improving the timeout architecture for the remote APEs, so I've flipped that feature request to what we're working on. I hope to hear your feedback the next time you're upgrading to see how we've done to improve that scenario for you.

Can you send us your support ticket #?

"I have a complete unusable system" At this point in the installer, nothing has changed on your existing installation. Can you clarify what you mean by "unusable system"? You can get around this issue by uninstalling IPAM. Don't run the configuration wizard when you remove the product at this stage. Then, you would run the…

Yay this post make smile

Thanks for the feedback! Did you create a support ticket for the issue you described?

Can't take all the credit here, aLTeReGo​ is also part of the awesome team! Thank you all for the fantastic responses!

Did the new installer resolve your issue?

That's kind of you! I appreciate you drawing my attention to this. I'll dig around a bit to see if this is IPAM specific or related to our installer.

Steffen's right that out of the box support is not quite there to facilitate this use case. waterman981 if you want to create a THWACK feature request Virtualization Manager Feature Requests then that will give me greater trackability into the request. However, our alerting engine is incredibly powerful. it's basically an…

pratikmehta003 wrote: 6.7 has a bug from VMware end.. they are yet to resolve it and supposed to be in the next release but no updates... We have most of the hosts on 6.7 and as an alternate we are doing hardware monitoring via ILO by setting SNMP on it.... I'm curious if you have a VMware ticket for the known issue?