serena

https://thwack.solarwinds.com/people/havoc%20home wrote: Hi Serena, We're constantly monitoring virtual disk Throughput (read/write MBps) to observe extreme behavior. Because Throughput = IOPS * Blocksize, it can have more significance than IOPS alone. Workloads with large blocksizes (eg. databases) usually have more…

Let us know if this isn't resolving your issue

alexander.kneer wrote: serena, We use NPM and NCM. We mare monitoring radios so we don't have much server monitoring I see. If you're still intersted in sharing the json output from the api that you're polling or api documentation that your'e referencing, that would be helpful for us to build better support.

There are a few feature requests on this already that are being worked on. For example:

Thanks for letting me know

I believe that the RC issue is resolved, are you still seeing this behavior?

Please see aLTeReGo​'s response on the deprecation of Export to PDF

Wow 10.7. Care to share your upgrade experience when you do that upgrade?

Yay! Even better, all of those unpublished installers are all published and accessible for all to enjoy.

Love this list! Absolutely spot on.

When you get this, which installer are you running? You can get around this error by uninstalling Active Diagnostics and then running the installer again.

Yes clicking "ok got it" will persist the setting to not show this any more. Clicking away from the popup or anywhere not the link that confirms "ok got it" won't persist it to stay away, it will just dismiss it for this login.

don.crittendon wrote: The device I was trying to get data on, this feature isn't listed in the resources for health checks. So I guess this is why I'm not able to get data. If there's a device you're looking for support on that we don't currently support - please add a feature request for your device type here: Server &…

cmblackburn wrote: Hi Serena it appears this link you provided is restricted, could you verify the link? The link was archived so I've created a new copy for you here: DEAR VMAN: How do I have better visibility into VMs that are rebooting?

Excellent, good to know. I'm curious to see what your plan of attack is for the 2012 migration, just in case downtime is a concern, maybe take a look at this article written by my colleague How to Migrate Orion to a New Server With Zero Downtime

Deltona wrote: Thanks, I am now aware of where the packet loss is occurring. What I need to know, however, is where from is the packets loss retrieved? I have looked at several network related counters on the nodes but they are all registering 0 in packet loss or errors. Hi! Jeff is absolutely right, under the covers we…

jpaluch wrote: Yes, I wanted to modify it in a way that it would list all snapshots for a given VM (not only total count) and add information about description and creator of snapshot for each of them. I also wanted to add that information into our alert message and automate it in a way that alert would go directly to the…

alex81 wrote: Hi Serena, Could you please share the script? I believe using get-service servicename would work on local machine but not via powershell. My understanding is that solarwinds require a error code / Exit Code for this. Do correct me if I am wrong on this aspect. regards, Alex Hi Alex, I don't have a script…

Here is a KB that is about that timeout: Failed to download or run the Scalability Engine installer from the main server - SolarWinds Worldwide, LLC. Help and Su… Let me know if that resolves your issue!

kalbry1 wrote: I know this is an old question, but this is something that I am trying to setup myself. I have found info and links for SolarWinds to send info to Splunk, but I want it to go the other way and add a splunk dashboard to Solarwinds. I am new to using both products and am not sure what the options are. . There…

MathieuJM wrote: Serena, our team wish to have the status of some process running on the Cisco ACI. it seems that we are not able to use the wizard from SAM to discover the running process, so that we end to create a script that check processes running. the script works fine manually runned on the ACI, but we have an issue…

awmcgregor wrote: Thanks Serena! When I look at where those settings are supposed to be, I don't see the options for the dynamic thresholds. We are on 2018.2 which I think doesn't have those there. Andrew Hi Andrew, I don't remember off the top of my head when we introduced dynamic thresholds for nodes, as they were in SAM…

I agree with Rick's steps, when your system is down it's best to have your diagnostics ready for the support rep to diagnose the issue on the spot.

Just following up with you, the installer that should have the fix is 1.3.1.493 as the file version.

No worries at all, honestly thank you for posting. It's these types of posts that help us identify issues much faster. You're doing us a huge favor!

gperkins wrote: Just turned on AppInsight for Active Directory (quite by accident, since I merely did a discovery scan and added nodes). Event ID: 4648. “Attempted to logon using explicit credentials event for Active Directory on DC01” I am getting a "critical" status for application "Active Directory" which was cause for…

sturdyerde wrote: Hmmm, I wonder what ccousineau and serena would say to a sort of customer advisory board that could suggest realistic OOB thresholds and also offer input on what metrics to include in OOB templates? (The thought of a voting, forum, or wiki-styled input forum also crossed my mind, but that could get messy…

thepearson wrote: Is there anything in the works that would allow both WMI and SNMP polling on the same node? Not currently but that's a feature request that my colleagues aLTeReGo​ and jvb​ are tracking. What is your use case that you're trying to monitor with both protocols?

rmullal wrote: serena This template works, however it is not returning the correct number of days until the SSL Cert expires. I have the SSL Certificate Expiration Date template applied to over a hundred other nodes, but i'm only getting this error on 2 of them. I have case 00444914 open with support, but have not had much…

pratikmehta003 wrote: serena may be able to assist... I'm going to defer to omri on this one - as he's the PM for VMAN currently.