serena

Are you using AD for your login?

jonathanswift wrote: I'm having all sorts of problems with data not collecting on some hosts - although you'd really have no idea it wasn't working, displays green, but the metrics aren't being collected. I discovered this because I've gone around to various Riverbed appliances which have ESXi installed - they are WAN…

jonathanswift wrote: Ok, so I can search for them. It's not great because what I want to do is select all datastores, then filter down to what I want. This free-form searches-anything has the disadvantage of bringing a lot of things back which I don't want. A better way was, as in the original Appliance, to be able to…

I'm super curious how you're utilizing the chargeback feature for your organization. Do you mind if I schedule a call with you?

hpstech wrote: 45 qty pollers here in recently upgraded 12.3. Would you be interested in participating in a dev assisted upgrade when we are running sessions targeted towards Centralized Upgrades?

" a list of separate products (like Engineers toolset) that I'm betting are not using the Orion Platform framework. " <-- actually these are products that you don't have installed on your system. This list is provided for 2 reasons: 1. either you have the license for this product and just haven't installed it yet. in this…

hpstech wrote: I had a DAU scheduled for today but admittedly we became spooked by the negative reports floating in. I'm truly heartbroken to cancel but our SolarWinds instance is used by some huge companies that are fed sales pitches daily about why they need this cloud monitoring tool or that cloud monitoring tool. If…

Also one clarification - when we announce deprecation, we still have a lifecycle of providing support for a period after the deprecation notice. That's why we are providing this courtesy warning for you in this upgrade to let you know to plan for this scenario.

stevenstadel wrote: Hi Serena, Is there a KB for manually upgrading the certificate? If you follow this Create a self-signed certificate it'll give you the process for updating the powershell to create your own certificate.

Hi Kali, looking through the details of your case, it's looking like something different from what insertname here has reported. The support rep should be getting back to you with more details.

amrita1690 wrote: Thanks serena , Does that mean that Hardware monitoring of ESXs is not possible without VMAN ? Can't we utilize VIM & SAM for this? P.S. I don't have VMAN and have tried adding an ESX host from below interface,but failed to poll hardware data. Have also already raised a support case but that seems to be…

koleydeb wrote: Thanks Steffen for your response. I understood that versioning 6.9,6.8 for SAM and 12.5,12.4 for NPM has been scrapped and new versioning like 2019.4 has been introduced.Hence if I install SAM 2019.4 on existing NPM 12.4 server, then NPM needs to be upgraded to 2019.4 to make it compatible with SAM.Is my…

You may want to check out the SAM RC2 post - we've actually done some work here on enhanced UCS support in SAM SAM 6.8 RELEASE CANDIDATE 2 NOW AVAILABLE! 

wrote: I have been dropping 'informational' events as they are not actionable. 1. 2. 3. Awesome thank you for sharing, this is very helpful.

Thanks for the detailed explanation. Do you plan on upgrading to 12.2 at any point? We have updated our hotfix process to be more streamlined, so I'd be curious to get your opinion on whether the change is positive.

stevehhcp wrote: It was the query for alerts, that was the correct Answer on Re: Filter Active Alerts on Dashboard Unfortunately "AND Nodes.Unmanaged = 0" thew an error It's possible that's not the issue. For instance if I go to http://{orion server}/orion/admin/swis.aspx and run this query: SELECT IP, IP_Address,…

guruprasad.ds wrote: Hi Serena, The link shared above doesn't leading to desired silent install mode details, Could you please check and share the updated link. Thanks, Guru Try this updated link here -> Success Center Alternatively, you can search for the following text to locate this KB if you don't have the URL. Run the…

jmyers wrote: I like it, I am just pushing against the license ceiling. When I took over as monitoring engineer, I completely rebuilt and redesigned how our Solarwinds monitors the network. My systems analysts requested and better "dedicated " view for the DC's Ah I see, so if you had greater control over what is enabled,…

thulsey wrote: 2019-07-31 11:15:13,117 [STP SmartThreadPool Thread #0] [C14867] ERROR SolarWinds.APM.Probes.PowerShellProbe - System.Management.Automation.Remoting.PSRemotingTransportException: Connecting to remote server 172.16.1.51 failed with the following error message : The WinRM client cannot process the request.…

davej150 wrote: serena - thanks for the reply. Like I mentioned, I downloaded the latest SolarWinds suite from the SolarWinds site last Friday 5/10/19 and it still complains of v6 being in evaluation on a newly built out server, so I guess I'm not sure how this is corrected in a future version? The version, like I…

Would you perhaps be interested in sitting down with meech​ and I about some of the problems your clients are encountering?

atomiczombie wrote: Serena, Apologies for not getting back to you sooner. Our environment is distributed between Nutanix, AWS, Azure, and Vmware(ESX). We are trying to disassociate all of our procedures from needing a special touch. So it was decided to take all of our Ansible and Terraform and Puppet and Special one off…

lanadmingeek wrote: This is the view I want to recreate. Hi Jim! Here's one way to utilize a new resource called the custom tile widget to get the powered on VM count data on your custom dashboards. First create a group. My virtual environment has more 2012, so the example below will be based on 2012 vms In the second…

hpstech wrote: Thank you so much Serena.... So should I totally disregard the SAM 6.9.1 install first recommendation? And just assume the installer will "do its thing"? I can run the installer during production hours to get the guidance pre-checks right without affecting services right? Pretty sure this is a Yes, but just…

pratikmehta003 wrote: Its managed by Customer and we are not allowed to use root credentials... how about the issue i have reported? anything you know or other customers reported? This has not been reported by any other customers, I asked our support org this morning. Do you mind submitting a support ticket for the issue?

1.3.0.484 version of the installer has a new download mechanism, and shouldn't run into this issue.

mmcdonaldion wrote: At one point we had VMAN.. at least I remember a separate server that was built for it that had its own login, however at some point I recall that server being removed as I was informed the VMan stuff was rolled into the core Orion services. I'm not 100% sure if that's accurate or not. So I can't say…

davidmynatt wrote: Thanks for your response! I was just hoping for an easier way to do this than creating dozens of these component monitors. We do have an SDK to help with the creation of such component monitors. See the documentation here: SAM Application Monitoring Templates · solarwinds/OrionSDK Wiki · GitHub

1264971 wrote: Thanks, does that deep virtualization metrics can be pulled through Orion reports ? Yes when it's surfaced in Orion you'll be able to build reports on the data. I do have to say that it is far easier and nicer if you migrate off the appliance and start using VMAN on Orion independently.

paget76 wrote: That's a right pain! I'll have to dust off the Powershell... Thanks for the resonse, though! Richard Do you mind sharing your powershell script here? Request to both you and mesverrum please. I'm filing an improvement request internally and would love to see what you actually end up doing here. Tracking…