serena

This number: 123542 does not map to an existing support case in our system. Do you have additional information to help us find your ticket?

typhoon87 wrote: Is he back as the PM to this product with Milan leaving? Yes, that's the case.

pratikmehta003 wrote: I dont think in VMAN 8.0+ anything related to this topic is added as i have gone through the features and release notes... Virtualization Manager 8.4 is Now Generally Available

https://thwack.solarwinds.com/people/martian%20monster wrote: serena So When I balked at the price shouldn't my sales person gave me different options? The sales person also did not mention ANYTHING about the APE included with this which others are eluding too. All of the other vendors I deal with are usually really good…

shuth wrote: I understand the idea of moving to node-based licensing but I think you are overestimating how many component monitors people are using. I have plenty of customers who only want to monitor 1-5 components per server. They could monitors hundreds of servers with an ALX license that was half the price of a new…

Oh this isn't a software or installer bug. This is because our upload to our servers was timing out. It's an infrastructure thing that our IT dept resolved for us. It should be resolved by the time people check on Monday or Tuesday.

serena wrote: stevenstadel wrote: Working with support we found out that the current script at Create a self-signed certificate still will only create an SHA1 certificate. We did find a workaround. The issue was we didn't delete the old WinRM listener binding. 1. Delete the SHA1 IP__Solarwinds_Zero_Configuration…

llsoriano wrote: Hi Serena, I'm planning to upgrade our products soon. I'm just wondering of I can install the latest version on all of our server simultaneously. We have a Main server, 1 APE, and 1 Additional Web server. Thank you, David Smith's response was exactly right. Start with the Main poller. After that is…

wrote: We recently upgrade our 5 modules (NTA, IPAM, NCM, SAM and NPM) to the 12.2. It was huge as we needed to upgrade windows from 2008 to 2016 and SQL from 2008 to 2016, then the applications. I must say, it was easier than I expected, thanks to SolarWinds team hard in providing the all-in-one installer. After OS/SQL…

dodo123 wrote: yep i confirmed i didnt want to upgrade thats why it says cancelled chosen, but the next button stayed grey so if you selected YES - I have a 2016 instance, then it would enable the next button to allow you to proceed to upgrade NTA 4.4. If you selected NO - then that means you don't have a 2016 instance,…

https://thwack.solarwinds.com/people/martian%20monster wrote: Update ran very nicely. The actual update of all of the Solarwinds software took about an hour. Had a few issues with updating some of the agents but that has happened in the past and usually a restart of the service on the node fixes it. Now to have a look at…

mkharris528 wrote: The main poller has all the files, and I have copied them all over to the APEs, but the installer seems to still wants to down load those files from the main poller. Please try workaround #2 Failed to download or run the Scalability Engine installer from the main server - SolarWinds Worldwide, LLC. Help…

perfect!

Actually did you know that we have a silent mode for installation? Run the SolarWinds Orion Installer in the silent mode - SolarWinds Worldwide, LLC. Help and Support 

2012 is still viable for you to use with your NPM 12.3 installation. We do of course recommend 2016, because that will save you time in your future upgrade, as Microsoft has already announced end of support in October. However, this is a courtesy notice to help you plan for the overall state of your environment.

natetech@yahoo.com wrote: Serena, Part of my original issue was a request as to what fields SolarWinds considers as "required". This is the information my team was asking for in an attempt to match things up in ForgeRock. I am not sure if a feature quest is needed for this or not. In this case - it does look like ForgeRock…

mwb wrote: I have the same question. Additionally, I wonder if anything has been added in the interim to LEM or the newer Orion VMAN 8+. Virtualization Manager 8.4 is Now Generally Available

nafees.khan wrote: Hi serena Case # - 00229741 Thank you! we'll take a closer look.

vinay.by wrote: Agreed, but i see a lot of customers who use the best of both worlds, what i meant was customers whom i see generally have NPM,NCM,NTA,SAM and VMAN. But it would be great if SolarWinds can retain both (component based and node based) licensing models, I as well understand that there could be a road-map as…

Fantastic, I have private messaged you with an interest form. Please fill it out and we'll get you scheduled.

serena wrote: designerfx wrote: bmoline you have two options. 1: wait for serena to get my FR implemented (already in working on) to bypass the invalid cert problem. Test it in beta! 2: use HTTP for now (blech, I know). bmoline the SAM beta is live in the beta forum. Join us there, as I've written up some new content…

AH that's the missing link, I missed the "silent" install part of what you said. Thanks for letting me know!

The winpcap issue was resolved in an update. Did you run into this again with any recent installs or upgrades?

Thank you, this was the detail we needed. We're working on improving the messaging in this case tracking under SWA-3678

Thanks! would you be willing to send me diagnostics?

dgsmith80 wrote: Just to confirm I today had the same issue with the Offline installer coming up telling me I didn't have internet access and to download the offline installer. This was a customer upgrade, who were going from NPM12.0 to NPM12.3. As they didn't have Svr 2016 I couldn't use the Online installer as it takes…

christopher.t.jones123 wrote: serena when I select one engine and silence the check, then look at my silenced checks all my polling engines show up, when I unsilence it applies to all. What am I doing wrong? Ah I just reproduced the behavior you saw, and the implementation has changed since the last time I looked at it. It…

Hi David, in #1 I'm assuming you're referring to the online Product Upgrade Advisor? Do you mind sending me a screenshot of what you input? As for #2, the upgrade path will tell you a valid algorithm based on what is installed. However, there are always small variations that are still valid upgrade paths, so even if the…

whew that's some upgrade plan!

wdecatur wrote: This looks promising. So I can pull it via powershell but how do I get that information out of powershell and into orion in a manner that I can view it from asset details? You'd want to create a powershell monitor. The process is described here: Create a Windows PowerShell monitor