sean.martinez · SolarWinds Federal Solutions Architect · ✭✭✭✭✭

To Disable the NCM and Orion NPM Syslog Service, please do the Following: Go into Start> Run and type in Services.msc and select OK select the Solarwinds NCM Syslog Service and the Solarwinds Syslog Service Right Click both of the Services and go inyo Properties. Select Disabled in the Drop Down and select Stop to stop the…

Since you are Polling the Components once every minute, I would recommend using a feature within the Alert to Not Trigger this action until condition exists for more than x seconds. Go into the Advanced Alert Manager and edit the Alert. Under the Trigger Condition Tab at the Bottom is the option to Not Trigger this action…

Please check the Dameware Settings on your system. On the Remote Connect Screen, close it and on the Main window select View> Default Host Properties. under Remote Options select Desktop Effects. Ensure that everything is checked. I have tested my MRC connection to different systems, and I am currently connected to a…

AppInsight for SQL includes SQL Job monitoring as well as Service and Database monitoring. You will need to add the Windows Server as a WMI Node utilizing the local or AD accounts, or install the Agent. When adding the device AppInsight for SQL will be an option and should be automatically checked. After adding the device,…

In the Advanced Alert under Trigger Condition Tab at the bottom you can use the following: Do not trigger this action until condition exists for more than x Minutes.

Please See our Port Requirements guide for all Ports that Profiler uses: http://www.solarwinds.com/support/Orion/docs/SolarWindsPortRequirements.pdf

You can create a Custom Property of Email_Address under Nodes and enter in the Email addresses of the users who need to be notified, then in the Email address field, enter in ${Email_Address} and it will automatically send out to the appropriate people.

You can check the TopologyData table to see the NodeIDs that are showing the connections, then run a Join on the Nodes Table on the NodeID to see the Nodes that are currently Discovered. If you are on 10.2 or higher, we have actually moved the ConnectNow/Network Topology from Network Discovery to the individual Node that…

We have created a KB on this situation: Upgrade Adviser showing Core 2017 as Maintenance Expired - SolarWinds Worldwide, LLC. Help and Support

NPM will automatically store and report the Interface Speed from the device to help in reporting the Bandwidth Utilization Percentage correctly. In the Interface Details page will be the Interface Details Resource. In this resource, it will display the Transmit and Receive Interface Speed as well as the Configured…

Watch List is what you are looking for. UDT includes the "Alert me when watch list item becomes active" Alert to let you know when a Watch List Item enters the network, and current location. How to: Locating possible Rogue devices on the Network.

Deploying a Large Single Instance This is the easiest to setup and configure. With this setup all of the Polling Engines will talk back to the Main Poller, and to the SQL Server. Web Console, Alerting, and Reporting will all be available from the same location, and you will only need to make changes in one location.…

You will then need to Reassign Nodes to the other Orion Server:1. Go into Start> Programs> SolarWinds Orion> Advanced Features> Monitor Polling Engines. 2. Go to Servers> Poller Load Balancing. 3. Select all of you nodes 4. Go to Polling Engines> Move selected nodes to> select your Orion Server. 5. It will then ask if you…

The Network Configuration Manager handles Router, switch, firewall configurations. On the Web Console it should show as Configs under Dashboards, or Configs under Node Details of NCM Managed Nodes.

Please see the following KB: Universal Device Poller (UnDP) Test comes back with "OID Not Supported"

* Please go into Control Panel> Advanced Tools> Services. * Look for Net.TCP Port Sharing Service* Service should be set to Manual or Automatic, if set to Disabled change to Automatic and start the service. * Once Net.TCP is running the others can not be started. If they fail, please check permissions. Permissions *…

It is safe to remove and readd the SQL Server in Database Manager. Database Manager functions similar to SQL Studio Manager. If you continue to have issues, I recommend using the Microsoft SQL Studio Manager .

You can simplify your Alerting structure to use Dependencies for your Network to reduce the amount of Alerts Generated when your firewall goes down, then all devices behind it will change into an Unreachable State and only generate the single Down Node Alert. Please see this KB

I have a Device Template that can upload an IOS image to the system and verify that it is uploaded. The only step that it does not do is change the booting image and reboot. Cisco IOS upgrade for NCM Template via TFTP, SCP, or FTP

 This is possible in APM 2, the information is included here in the admin guide: www.solarwinds.com/.../APMAdministratorGuide.pdf PDF Page 28

It is extremely difficult to roll back from 10.2.x to 10.1.x, there have been significant changes in the database with the update. The easiest solution is to restore the Database when you backed up the database prior to the 10.2 upgrade. What is the reason for why you are downgrading from 10.2.x to 10.1.x?

It is usually the Conditions are not grouped correctly, or if you change the type of property to monitor as you are setting conditions. The Advanced Alerts are SQL Queries that are queried directly against the database. We will need to know the Trigger, Reset, and Suppression conditions to assist in an Alert issue.

Please see the following Thread: Where is polling tuning in 10.2? The following Applications have been removed in 10.2: Polls Per Second Tuner (Job Engine and Collector Services does this automatically) System Manager (Moved to the Web Console, Alerts have been moved to Alert Manager Applications) Monitor Polling Engines…

I found a few Device Templates for Gigamon and RiverBed. The other vendors can be supported through the Device Template Wizard. Network Configuration Manager has a 30 day evaluation so that you can install and setup to test to make sure that the devices you are working are supported as well as customize just like the…

There are three possible causes and resolutions to resolve the issue that you are seeing: Resolution #1 If the Orion web console was not being used heavily, IIS shuts down the worker process that handles requests from Orion's website every 20 minutes (this is the default value in IIS). Server 2008 1. Control Panel>…

Under Customize Page, there is a Resource you can add called "Custom List of All Maps" that you can add to the page view. Once added you can edit the resource and check just the maps that they should view.

Due to the way how we authenticate AD users in Orion we require the 'Allow Logon Localy' permission for the accounts that are used in Orion. The partial workaround for this is to enable automatic login using Windows Authentication (it can be set in Web Console Setting). However this works only in situation when IIS does…

The Basic Alerts are tied to the Engine ID of the Orion Server since they run locally to the system only. As long as there is only 1 Orion Engine, please execute the following SQL: Update Alerts set EngineID=(select EngineID from Engines) You will need to run the above in SQL Studio Manager or in our Database Manager For…

Edit: Cisco 2960 does not Support Netflow as it has only Layer 2 Capabilities. You will need a Layer 3 Device to be able to use NetFlow. Here is documentation on enabling NetFlow and CBQoS (in case anyone needs the information)…

On the Manage Nodes Page, change the Top Dropdown from Nodes to Interfaces, then it will change to only show interfaces, then you can change the Sorting on the Left Side to Vendor, then select Cisco, select the top Checkbox to select all Interfaces, then you can select Edit Properties, and select Display interface as…