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For Reporting how many Ports are in use or available, you will want to look at User Device Tracker. User Device Tracker is designed to report this information as well as what is connected to the device. You can also watch for a device based on IP Address, MAC Address, or Hostname. There is a 30 day free trial if you want…
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For Network Atlas: You will want to create the lower level maps 1st. Once you have created the lower level maps and saved in Network Atlas, it will add to the map list at the top left. You can then select the map name and drag that onto another higher level map, and it will show the overall status of the devices in the…
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1. You will need to monitor the Virtual Machine in Orion to see the Sysuptime to Alert when it reboots. 2. You can do this with a Parent Child Map. Basically you will need to put all of the VM Guests into a new Map and save the Map as "VM Guests". Then take that map and put it on your Main Map. By default, if 1 Node in the…
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What is the Disk Configuration for the NTA Flow Storage Database? Are you running RAID, or 10k or SSD drives? The query times are showing 40 seconds to 2-3 minutes to obtain from the NTA Flow Storage database. If you are also doing a lot of joins in the Report, you will probably need more than 4 CPU Cores on the Flow…
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I was able to build successfully with Dameware 12.0.3. If you change the Output folder location to another directory, does the error change?
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Dameware support is still available, If you have active Maintenance you can contact Solarwinds Support for any issues. The support not all on the forum as it was in the Dameware forum; you will have to go through your customer portal to open a ticket. I have been a user of Dameware for over 15 years. The documentation from…
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On the UnDP Web Display, select the Edit button at the Top of the Resource. You can Uncheck that UnDP you wish to hide from the Display.
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In order for SNMPv3 conversation to start, we will request for the EngineID. This is the flow of our packets, which is the same for all SNMPv3, This is based on the SNMPv3 RFC:-In order to get the EngineID, the Solarwinds application will send a packet with: »Reportable = ON »Engine ID =<Missing> »Time=0 »Boots=0 »No…
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What is the Type of Property that you are monitoring, and are you looking to see how many times that it has triggered overall or in the last 24 hours?
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DameWare MRC and RS are their Agents only able to be installed on Windows Systems. DameWare Remote Control can connect remotely to Linux/Unix and Apple OS systems via a VNC Client installed on the system.
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This failed during the setup for MS SQL express. MS SQL Express is installed when Express installation option is selected. Searching lead me to this KB Article: https://support.microsoft.com/en-us/help/920114/error-message-when-you-try-to-install-sql-server-express-or-sql-server-e… If it continues to fail, you can use the…
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The Universal Pollers are not on the Solarwinds server, they are retained within the database. Once all Pollers in a Folder have been moved to another group, I believe the folder should be removed automatically.
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The Alert Test only will test the Trigger actions of the Alert and not the Actual Alert Itself. It will not test the actual Alert Trigger conditions. What I normally do is change the Trigger conditions to be met and send the E-mail message to ensure that you are getting the correct information, and it will also verify that…
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We have this from NetFlow 3.1 to NetFlow 3.11. NetFlow 4 removed all NetFlow Details tables to the new Flow Data architecture, but this is what it means. If the Table displays as NetFlowDetail_1150_1545578 1150 will be the Interface ID. 1545578 increments up as we are doing the Detail Table Flows. By default these tables…
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What is the IOS version of the ASA? There is a bug in ASA versions prior to 8.2.1.12 that causes flow information to be reported from incorrect interfaces. Also, by default Cisco ASA devices are configured to send version 9 templates every 30 minutes, and it appears that the traffic may be coming in once every 3-5 minutes.…
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The CS error usually means that a referenced file is missing in the IIS directory. You will need to rebuild the Website to correct this error: * Please go into Control Panel> Administrative Tools> IIS Manager. Expand Local Computer> Web Sites, then Right Click on Solarwinds NetPerfMon and select Delete.* Server 2003: In…
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For the Service Manager not showing the Services, please See the Following KB: Why am I not seeing any SolarWinds- or Orion-related services listed in the Orion Service Manager? The issue basically is that you have UAC Turned on, when you turn Off UAC, you will have access to the Services.
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The Trigger conditions will depend upon the Group that they are under. If the Group is set to All, then both the Node Status is equal to Down and the City is equal to Tampa would have to be met in order to alert. If the Alert group is set to Any, then if either is correct, then it would Alert. The Alert would be reset…
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If the Device was working correctly in 10.1, and the issue started to occur after you upgraded the Firmware on your Devices, then there may be a bug in the Vendor's software reporting incorrectly. You will want to contact your Vendor to see if there is a Known issue.
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In Orion Core 2015, the current limit is 75 Additional Polling Engines. The biggest factor is the performance of the MS SQL Server to handle all of the polling data from all of the servers. The increase in Polling Engines was also done as we see 3 common reasons why Additional Polling Engines are deployed: Scenario 1:…
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You will need to use Application Performance Monitor to monitor this Information. Since this is a Windows Machine, you will want to use the Performance Counters or WMI to monitor these Components. If you do not have APM, you can use our Evaluation to see the information you need:…
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If you want to change just the Top Right of the Website and replace the Web Logo to display the Classification, please Click Here for directions to Change the Site Logo. If you are required to display the Classification Banner on the Top of the entire website, I do not have information on how to do so. I know that some…
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To setup Custom Poller Alerts, please see the following Report which will help you with a Basic Report for all Custom Pollers as well as setting up Alerts: All Current Node UnDPs and the Nodes Assigned
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The Agent is only designed for polling only the device it is installed on. To monitor multiple devices the Additional Polling Engine is designed to be used in this fashion. You can deploy an Additional Polling Engine to carry over the licenses from the Main server to extend into limited networks.
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You may want to upgrade to CatTools 3.5 to see if it resolves the issue. I have not seen any Memory issues with CatTools 3.4 or 3.5. If you have Active Maintenance you can download it from Your Customer Portal, or you can get a Free Version from our Website.
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Can you do a wireshark capture and see what the SourceIP Address is noted in the packet? If the SourceIP is noted correctly, please open a Support case. Support would need the Wireshark trace and Diagnostics to further investigate this issue.
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Please apply the Microsoft Patch update to update this ocx file to a newer version. Download Microsoft Visual Basic 6.0 Service Pack 6 Security Rollup Update from Official Microsoft Download Center The Patch is a part of a group of fixes. MS12-060: Vulnerability in Windows common controls could allow remote code execution:…
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Make sure that you see the MAC Address and the IP Address of the Endpoint. The Solarwinds Server takes the IP Address and does a Reverse DNS lookup against the DNS Server the Solarwinds Server OS has configured to pull Hostname data.
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I have just retested v9 and it does work. I changed my view to see all 7 days, went into the setting and changed to 6 days, Viewer still showed 7, so then I closed the app, ran Database Maintenance, and Re-opened Syslog Viewer, I now count just 6 days. How many Syslogs do you have being sent every minute?
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We would need to know the exact error that is causing the issue. I would suggest Running the Configuration Wizard, select all 3 options and run through the wizard with the current settings. A repair will sometimes not run the Configuration Wizard at the end. If you are stuck with any issue, please call our Support Number…
