sean.martinez · SolarWinds Federal Solutions Architect · ✭✭✭✭✭

Basic Alerts are tied to each Polling engine and have to be modified on each Polling Engine separately. Basic Alerts are contained in the Alerts Table and have EngineID to specify which Polling Engine they are assigned to. You would need to make a copy for each Basic Alert to assign them to every polling engine, then…

OID is not supported means that the device does not have any information for the OID that you queried. You may want to use MIB Walk utility we include with NPM * Go into the Orion Install Directory: * 64 Bit: C:\Program Files (x86)\SolarWinds\Orion * 32 Bit: C:\Program Files\SolarWinds\Orion * Open up the SNMPWalk.exe file…

Don, Using UDT, you will be able to see all of the information that you would like to see. We do not have the view available in Report Writer by default, but this SQL Query has all of the information available together. SELECT IPAddress, HostName, MACAddress, ConnectedTo, PortNumber, PortName, VLAN, NodeStatus, NodeID,…

The Slowness of the Website can be attributed to many factors: Speed between the SQL Server and Orion, How many resources are on the Website itself, Resources of the Server are unusually high. The Way our Website works is this: You request to open the web page; Orion Server Queries the SQL Server with all required queries,…

You will not be able to change the Type of Property to Monitor once you select any Trigger in the Trigger Alert Field. If you do happen to change the Type of Property while Alert Conditions are set, the Alert will break and not function. What you will need to do is Group the Nodes by using Custom Properties, then when you…

There are multiple download files available. If the Dameware file ends in ST, that means it is standalone only. If you do not see ST, then it supports both Centralized and Standalone Server. If you download from dameware.com for the product, its set to standalone download only for easier evaluations. The customer Portal…

After the repair, I would suggest to also run the Configuration Wizard on the Website to make sure that it places all files into the directories.

You can delete any Volume or Interface that is not under the Node in List Resources by going into Settings> Manage Nodes and expand out the Node, select the Volume or Interface that is not showing up in List Resources and select Delete

High Availability deployment does not require Internet access. There are videos and a lot of documentation that covers High Availability. How to set up High Availability for the Orion Platform - Video - SolarWinds Worldwide, LLC. Help and Support High Availability in NPM - SolarWinds Worldwide, LLC. Help and Support

Since this is Wireless Errors could mean that they were close to getting outside the available wireless area. On my wireless Cisco device the same Error and Discard count is shown in the Show Interfaces command. 

To give a bit of background on the SNMP Traps, this is how the Trap system works: The device sends the trap message to the Solarwinds Server with the OID and value in the message. The SNMP Trap Server takes that OID and matches it to the MIB Database and marks the MIB and value in the database.(this is why if you see…

Yes, this will work for the Main or Additional or Proxy Server. This field is what will be the generated link for Alerts and reports and the Orion Web Console link under the Start Menu on all Server, so as long as it reports to one Orion Web Console, it's all good.

You will need to execute this query into MS SQL to update the device information en masse. These queries I have made to make a mass change to the Node Caption field to update what you see in the Web Console --Update ICMP Nodes and change the Display name from the IP Address to the DNS Name where DNS is not empty update…

We have seen with Juniper and some other Devices that the Bandwidth Counter has Rolled Over. Changing the Counter Rollover Method under Settings> Polling Settings and changing to 64 bit counters under Node Management usually resolves this issue.

I personally use the Errors and Discards to gauge the quality of my Wireless Links on my network. Wireless Transmission issues from my Cisco AP are reporting the majority of my Errors and Discards and since the wireless device that it is connecting to the AP is stationary, I am able to see if any changes in Access Points…

In reference to above, to see which Devices are sending the most Traps (and how many are in the database), please us the following SQL query to see how many messages and the IP Address of the device sending the messages. select COUNT(*), IPAddress from Traps group by IPAddress

Solarwinds does have a document on SQL Failover options that is in the Administrative Guide Section of Failover Server. The Options for SQL Failover with SolarWinds Orion document discusses SQL Clustering, Log Shipping, and other SQL failover Options.

The Collector may be having this error if it cannot get MSMQ to run, or it may not be installed. Please use the following to make sure that MSMQ is installed: To install Message Queuing 4.0 on Windows Server 2008 or Windows Server 2008 R2 1. In Server Manager, click Features. 2. In the right-hand pane under Features…

So a Login banner with the SSO is something that we have been unable to come up with due to IIS and authentication. In IIS with the authentication setup the way it is for this scenario, no pages can be shown to any user without prior authentication. If anyone knows what to modify in the web.config to make this view-able I…

No Changes to the procedure. This works for Orion NPM 10.1 to current. Some customers have gotten the DoD banner on the site, however I have not been given any details on how it was accomplished. I believe it can be done through the web.config file. If you mess up the site, you can rebuild the inetpub/solarwinds directory…

There is a bug in the current version of Orion Core, where whether you set the port and IP, or you select to skip HTTP binding, the website table will be reset when the Configuration Wizard is ran. If you run the Configuration Wizard for any reason for the Web Console, you will need to go into the database and change the…

You can fallback from Smart Card to Windows Authentication by selecting cancel at the Smart Card popup, it will take you to the Login page where you have to use domain\user or user@domain.

You would need to have 2 Separate Web Servers on different systems. You could use the included Website for one Authentication type, then use the Additional Web Server for the other authentication option.

For Active Directory Groups, make sure that the users are directly tied to a group, and that the group is a Security Group. At this time we do not support Nested groups or group within a group to the user is having authentication issues that are currently being investigated.

There is nothing extra that is required to use both Smart Card and standard user logon from Solarwinds perspective, it would all be handled at Active Directory level to not enforce smart card for authentication.

I added a cast to order the IP Address in sequential order. SELECT i.NodeID as "NodeID", i.InterfaceName as "Int Name", i.Caption, i.InterfaceAlias as Description, i.IfName, nip.IPAddress as "IP Address", nip.SubnetMask as "SubnetMask", nd.Caption as "Node Name", ncp.Comments as "Node Comments" From [Interfaces] as i,…

Configure the Orion database to use the send out the Additional Website URL * * * Log on to your Orion server using an account with administrative rights. * Click Start > All Programs > SolarWinds Orion > Advanced Features > Orion Service Manager. * Click Shutdown Everything.Note: It may take a few minutes to stop all…

I wrote this back in 2011, and this is still just as invaluable for finding UnDP and setting up Alerts today.

I added a guide for using certificate authentication in WPM: Use WPM to create a Website Recording with Certificate Authentication for Availability

For WPM, you will need to provide a certificate and PIN, and you may want to setup Domain service accounts for WPM to run on. The Product Development in the WPM section of the forum, and Solarwinds Support, can assist in certificate pin authentication if you run into issues.