sean.martinez · SolarWinds Federal Solutions Architect · ✭✭✭✭✭

There are 2 ways to setup Groups for Node Grouping. Grouping via Custom Properties which is the preferred method for Alerts. The other method is Groups for overall Group Status and Dependencies. Grouping via Custom Properties Custom Properties are a great way to configure grouping of Nodes, Interfaces, Volumes, and…

NetFlow will leverage the existing MSSQL database with NPM along with the Flow Storage DB.

Looking at the ifInOctets and the IfOutOctets, I am seeing that the counters are showing the counter information. Has it shown always as 0% Utilization on the Interface in Orion? Do you happen to have the "Allow 64 Bit counters" Enabled in Orion for this Device? You can check by editing the Node and it will be under the…

Edit the Node and make sure Enable 64 bit counters is checked.

On the Additional Poller you may have multiple NICs configured. The first Registered NIC will report the IP Address of any of the Solarwinds Servers to include the Main server, and the Additional Web server. To change the default IP Shown, you will need to go onto the affected server and go into Control Panel> Network and…

SQL Error 40 means that during the Configuration Wizard that it was not able to connect to the SQL Server. Please rerun the Configuration Wizard and under the SQL Server connection settings make sure to use the IP-or-Hostname\InstanceName if the Instance name is not SQLExpress or MSSQLServer. If you continue to see the…

Take a look at the Application or System Event Log, it should have generated an Event ID and message for GPO failures. I would recommend to create a new application based on when the Event Log comes in, as the issue today was Services, but tomorrow could be updates or drivers.

Ignore this message, the Configuration Wizard was not able to see if the Login page loaded. This can occur if the Site is enabled as HTTPS. You will still be able open any web browser and access the URL.

Make sure that you select the Condition Group under Trigger Alert when any of the following apply and then select Simple Condition and the Condition will be tabbed in so it should look like this: Trigger Alert when all of the following apply Node Status is equal to Down Trigger Alert when any of the following apply…

At this time Orion 8.5.1 is only a Single Treaded Program, Orion is only designed for utilizating one Processor. I suggest using the single 3 GHz Server for the Orion Application.

Were you looking for the Network Topology information, or just Network Discovery? In 10.2 we changed how the Topology was gathered and moved it from the Network Discovery to the Rediscovery interval of the Node. This is to simplify the process of discovering connections. To see what Nodes and Interfaces are connected to,…

The Alert currently configured will only check when the entire Application name is iMFmaSvc, it needs to be contains for it to function. The best practice is that you should try to setup as few Alerts as possible to encompass as many Applications as possible. These alerts get ran against the database every minute. Lets say…

That OID is designed to pull the Operating System from a VMWare ESX or ESXi system. What system were you pulling from?

For the ASA, you have to specify the allowed IP Addresses that can connect to the ASA. snmp-server host 10.x.x.x Cisco ASA 5500 Series Configuration Guide using the CLI, 8.2 - Configuring SNMP [Cisco ASA 5500-X Series Firewalls] - Ci… Configuration Example for SNMP Versions 1 and 2c The following example shows how the ASA…

NPM and APM can now function on Separate Servers. However, if you have NPM and APM on separate servers, they will have to point to separate Databases, and they will have separate Websites and will function independently from each other. If you want to have APM and NPM Integrate, they will need to be installed together on…

UPDATE dbo.Websites SET ServerName=’Server01.domain.com’, Port=’443’ SSLEnabled=1 WHERE Type=’primary’ A restart of the Solarwinds Services are needed in order for the alerts to take effect.

Timeout Expired is usually thrown when a sql query takes too long to run, and meets the Remote connection SQL Timeout. Please check the SQL Server to make sure that it is not too overloaded Managing Orion Performance

Please Go into Manage Nodes, from here, you can click on the + to expand out the node to see all Volumes and Interfaces. Select the Interfaces and select Delete.

Kiwi Syslog currently only supports SNMPv1 and SNMPv2 Traps. NPM and NCM include a SNMP Trap reciver that supports SNMPv3 Traps, but the device must be managed in order to have the SNMPv3 credential information needed decode the encrypted Trap.

The Syslog and Trap Configuration recommendations I give Customers are to use Kiwi Syslog Server (there is a free option available). Orion was not designed to retain all Syslog and Traps in the Database for an extended time period of time, but was designed to Alert on the Syslog and Traps coming in. I always suggest that…

User Device Tracker and Network Performance Monitor match on the Interface Index. The interface Indexes could have changed between adding the Interface in NPM and adding it in UDT. I have checked random interfaces on my Instance, and it does go to the correct Interfaces. To globally enable ifindex values that are…

I checked since I also have a 3750G running in my Lab network, and I was seeing the same issue for some ports. It appears that the polling timeouts is an issue that we have seen waiting for results from the 37xx devices. You can execute 2 SQL Queries to extend the timeout to see the connection data. update udt_setting set…

Please go into the Syslog Viewer application, if you are not seeing any Syslog Data, please make sure if you have Server 2008 that under Firewall Settings that Port UDP 514 is Allowed for inbound Traffic.

Once you are logged into the Web Console, you should not be prompted for username/password unless session timeout occurred. You can modify the session timeout by editing the account. ) disables the timeout for account inactivity. When I first saw the title, I thought you wanted to see the NOC view without users logging in.…

What version were you on that it was working on? I assume you first saw this not working in 10.1.1 correct?

Do you have any delays setup under the Trigger Condition or Alert action? A Node will take 2 minutes from the time it takes from the 1st missed ICMP Poll to the moment that it is marked as down. We will continue to poll the device once every 10 seconds to see if the node is back up.

Changing the number of days does not affect the data until the Database Maintenance has been ran. More than likely the chart that you are using has Sample Selection set to lower than 1 hour. This will cause the lines to not form and you may see a few single data points, because the data is aggregated from every 10 minutes…

In Report Writer add a New Report and select Historical - Interface Errors. Under Select Fields, Add the Following Fields: NodeID, InterfaceID, Interface Name Node Name Recv+Xmit Discards Sort by Descending In the Filter Results Tab, Add the following: Hour of Day (24 Hour Format) is greater or equal to 7 Hour of Day (24…

In NCM 6.1 we did change the Website to not Display the Passwords, this was changed due to a large number of Customer Complaints about the Possibility of a Network Compromise.

If the Job Engine is overloaded due to SQL Performance, it may take as much as 10 minutes for the change to take effect. To manually make the change in SQL, you will need to execute the following SQL Query: Update Nodes Set StatCollection=9 You will need to run the above in SQL Studio Manager or in our Database Manager For…