sean.martinez · SolarWinds Federal Solutions Architect · ✭✭✭✭✭

 Here is what I was able to find for you: docs.info.apple.com/article.html

I have seen this issue with Windows Zip Utility. I have been using 7z to open the zips with no issue.

I just ran into this. WPM 2.2 is supported up to NPM 12, however you will need to upgrade to WPM 2.2.1 to get above NPM 12.0.

Please make sure to use Numeric Value when looking for the value to alert on a number in a Custom Poller.

We have seen where NTP Servers changing the time on the Devices can cause what seems as False Rebooting. We are completely Reworking Node Rebooting and have added a column to account for possible scenario. It will be resolved in 10.1.2 which is currently in Release Candidate: NPM 10.1.2 RC will soon be available to…

Here you go, this will help determine the problem: www.solarwinds.com/.../gaps.htm

If you have copies of the multiple SQL Statements from the Reports that you want combined and post them in this Thread, I can work my SQL Magic to see if I can Combine the Reports for you. In Report Writer open the Reports and Select Report > Show SQL and a SQL Tab will be added to the Report. Copy and Paste the SQL…

He is correct, the Transmit and Receive is for the Traffic on that port only. This is the same calculation Orion uses to report Bandwisth Utilization for interfaces as well for reference: How To Calculate Bandwidth Utilization Using SNMP If your Cisco Device has 20MB Interfaces and above, I usually recommend to enable 64…

On the Orion Web Console, go into Settings> Manage Windows Credentials. In there you will see all of the credentials used at the Node level. You can edit the credentials and replace them with another account.

The database size changed within the last few weeks. This was due to duplicates being removed. You will not lose any information or Functionality with the reduced MIB Size.

Certificate should be for each Web Server front end that users will connect through. You can use Phase 1 and Phase 2 (skip phase 3) from my guide for setting up and enabling HTTPS. I use the Microsoft Management Console to generate certificates, which allows for SHA256. If you use IIS Manager to create a Domain…

The only update that you can do at this time is to change the status of an interface with Trap messages.

Looking at this SQL Statement, I made a few changes and got it to run. Running my SQL on SSD, the data took 3 minutes to return a result that wasn't usable. The issue I am seeing is the these are referencing the CPU Load and the Volume Usage Tables. You can get the Report to display for CPU or Volume, so I took the entire…

What is the Model(s) and IOS version on the Nexus Device? Is the device configured for SNMP version 2 or 3?

To change the default view settings for the Summary you will need to go into Settings> NTA Settings> Charting and Graphing Settings (at the bottom of the page) > Default time period for resources placed on Summary. You can also set the Detail view and specify which flow directions you would like to see by default for both…

I have a document for configuring SNMPv3 for Cisco Devices. This will cover how to allow all MIBs for proper monitoring and include how to also allow for Network Topology monitoring for VLANs. Setup SNMPv3 via CLI for Cisco Devices

Devices already added in NPM can be added under Node Management, or under Edit Node. * Go into Settings> Manage Nodes * Select the devices and More Actions> Add Nodes to NCM.

The SQL Filter will need to be: Nodes.DeviceType = 'WAN_Router'

Please log into the Website through another account, preferably Admin, and go into the Account List and edit the Account you were in to make sure that there is no Account Limitation set for the Account.

If you added the Node via the IP Address it will stay as the IP Address. To resolve this, you can run the following SQL Query to update the DNS information to the NodeName for All Devices if the DNS information ids Available, otherwise it will stay the same. update Nodes set Caption=dns where DNS IS NOT NULL You will need…

Please See the Following KB as it may resolve your issue: Why are some of the counters not returning values within my Exchange Server or SQL Server Monitor? If the KB does not resolve the issue, please see our WMI troubleshooting Guide

We have seen where NTP Servers changing the time on the Devices can cause what seems as False Rebooting. We are completely Reworking Node Rebooting and have added a column to account for possible scenario. It will be resolved in 10.1.2 which is currently in Release Candidate: NPM 10.1.2 RC will soon be available to…

You should be able to insert the Custom SQL as long as it returns a single value, but it will need to be a regular SQL statement. This is what it should look like: ${SQL:Select IP_Address from Nodes where NodeID='${NodeID}'}

Numeric Status will fix the issue. Numeric Status will have to be used if a number is returned in the field, this is because in SQL a Status of 2 is higher than 20 in sorting, Numeric Status corrects this SQL Limitation. I have also built a report for Custom Pollers to help setup Alerts as well: All Current Node UnDPs and…

The Vendor is showing [Unknown] because the SysObjectID that we poll for SNMP Enabled Devices is not in our Device Database. To correct this we will need the SysObjectID (which you can find in Node Details) in System Manager, Vendor, and Model into the link below, and we will add the information into the Next Release. Your…

Unmanaging is designed for when IT Teams have scheduled Downtime so that you will not receive Alerts during this time frame. We also have the Unmanage Scheduler application under Advanced Features for when you have scheduled maintenance ahead of time, or if you have repeat occurrences.

One of our files has become unregistered. Please go into Command Prompt as local Administrator and run the following commands. They command will register the component. You will need to Reopen the application after the registration and it should work properly. regsvr32 "C:\Program Files (x86)\Common…

Please go into Command Prompt. run the command "netstat -ano | findstr 514" This will report back the bound IP, the Port, and the Process ID of the associated Application for the Port. This is to make sure that the Syslog process is bound to 0.0.0.0 and not only 127.0.0.1. You will need to make sure that you see: UDP…

The only way of knowing about the issue with the Alert Email trigger action would be to open the Alert Details for that element, under the Alert History it will display the actions, and if the action failed what the error was that caused it. If the alert has been reset the only way of knowing other than through the logs,…

If the Device does not support the Interfaces MIB, more than likely the device is not using the RFC1213 MIBs. Best thing to do is to run a MIB Walk on the Device, you can download the Eval Version of Toolset if you do not have a copy, and see what OIDs respond, If it does not respond correctly, then see if the Vendor has a…