sean.martinez · SolarWinds Federal Solutions Architect · ✭✭✭✭✭

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  • Neighbor Map utilizes CDP or LLDP to create a map of connections. MIB Scanner also has the CDP MIB in the list to select. Switch Port Mapper is a light version of User Device Tracker where it talks to a switch and router to identify the IP, MAC, and Hostname of a connected device. This tool however does not utilize CDP…
  • The Network Performance Monitor in the Engineer's Toolset is designed for on the spot ad hoc monitoring of devices. Once the application is closed, the application will stop monitoring. There is another limitation where the database is only able to store a very small amount of data at 2GB. If you are looking for a full…
  • You could use APM Windows Event Log Monitor to report the Component is down, then you can create an Alert to E-mail you once this occurs. Windows Event Log Monitor
  • To be able to insert data into a text file onto a Remote Directory, you will need to create an account that has access to the Remote Mapped Drive and access to execute Alerts on the Solarwinds Server, then you can go into the Services on the Server and change the Login for the Solarwinds Alerting Service to the new…
  • It is not possible to send any files through Orion's Alerting system.
  • Email a Web Page will be the closest you can get; the Images and text will be converted to a PDF file. Email a web page - SolarWinds Worldwide, LLC. Help and Support
  • Are you seeing any Errors in your Event Log stating failed to connect to Orion? Make sure your domain\mgmtsrvaction is added to the SCOM Application administrators group. Once this user is added and the SCOM services restarted, data points should to show in the graph.
  • Paul, Sorry for the delay, I do not have any information on our Orion SDK. I have requested to move this thread to our Orion SDK section. You can also see our Orion SDK section Here: http://thwack.solarwinds.com/forums/6/solarwinds-community/216/orion-sdk/
  • The MIB Walk that you did earlier on the Device will get you the MIB, OID, and the value associated with the OID. If you do not find the value that you are looking for in a MIB Walk, then your Device does not have that information available through SNMP. Check with your Vendor to see if there is a Device Firmware update to…
  • It is possible that device is discarding icmp packets with buffer size lower than some value. If this is true I would recommend to change the ICMP data text and enter some longer text to increase the buffer size. Setting it to default value "SolarWinds NPM Status Query" would make the buffer size equal to 27 bytes. Default…
  • Active Alert SWQL: SELECT AlertActiveID, AlertObjectID, Acknowledged, AcknowledgedBy, AcknowledgedDateTime, AcknowledgedNote, TriggeredDateTime, TriggeredMessage, NumberOfNotes, LastExecutedEscalationLevel, DisplayName, Description, InstanceType, Uri, InstanceSiteId FROM Orion.AlertActive
  • SWQL Studio will be unable to connect to the Microsoft SQL Server directly. SWQL Studio is only able to connect to the Information Service that resides on the Orion Server. If you need to directly connect to the SQL Server, please use the Microsoft SQL Studio Manager.
  • You will need to setup an account that has access to the Folder as well as where this script is executing. Assuming that this is executing on a different system you will need to use a Domain account that has permissions on the Orion and the Remote "test" system. Then I would do the following: 1. Log in as the User account…
  • There is a customer reporting Hex Character issue in Traps has been fixed in 10.1.2, which is available in your Customer Portal as a Release Candidate: NPM 10.1.2 RC3 fixed my Trap problem
  • The Test button is to only test the Alert Actions. The only way to Test the Actual Alert is to Enable the Alert to see if the Alert is working as designed. Looking at your Alerts, everything appear to work as you would expect it.
  • You will need to click on the Chart, and adjust the Sample Interval to probably every 10 minutes and it will Connect the Dots. If there are multiple values in the Sample Interval, then it will show a line with the Min. and the Max Value in the sample period.
  • The device will need to be added as SNMP in order to use the Universal Device Poller in order to see the Device. Universal Device Poller will only display devices that have SNMP Configured. Searching for Airaya Wireless Radio, I saw this KB Here, it appears that they use the default SNMP Comminuty string public. Please try…
  • Orion and Toolset use different Directories in Server 2003 depending upon versions.If the version of your Software does not use that location, you can remove the file. The default location for installations of Orion NPM version 10.0 and later is dependent on the version of your installed Windows operating system, as…
  • You can use the Report Writer to get a summary of all of the Interfaces at Once: Report Writer Video Report Writer Admin Guide You can also use the Report Scheduler to automate the gathering of the Graphs as well and have it E-mail it to you: Report Scheduler Admin Guide
  • I ran across this the other day, this may be what you are looking for. http://www.statlight.com/
  • For 10.2 it will be in the Advanced Alert Manager application under the Active Alerts Button (Blue Triangle with an Exclamation Point !) and at the Top Right "Disable all Actions"
  • Using Workgroup Authentication is the only method I have successfully used for customers for several years with SAM monitoring across systems with no trust relationship. To give an overview, the local account on the Server you are polling from and the Remote Server both share the same local account username and passwords…
  • For multiple Interfaces can go under Settings> Manage Nodes, select the Interfaces, and select Edit Properties, or under Interface Details select Edit Properties. In the edit screen you can set the custom bandwidth to the reported interface speed. Once it's submitted, it will take 2 polling cycles for the new bandwidth…
  • Have you taken a look at the AppStack page and resource in Server & Application Monitor? AppStack was designed with the intention of being a dynamic map correlating Groups, Server & Application Applications and Systems together for a simplified view of how they connect to one another. You can access the page under Home>…
  • In Report Writer on the Orion Server you can select one of the Historical Response Time Canned Reports, or you can select a New Report under Historical - Response Time and Packet Loss.
  • NetPath in NPM 12 allows you to enter the URL and Port and show the latency of the network to the URL from the Solarwinds Server or where ever you deploy the probe. NPM Quality of Experience allows you to monitor the Application vs network response time based on the traffic. You can use a protocol or any web url to check…
  • Interfaces that are shown in List Resources only support the MIB-2 Interfaces MIB, or 1.3.6.1.2.1.2.2.1.1. The OID table you are seeing for the Interfaces are a vendor specific OID 1.3.6.1.4.1.177. NPM will not be able to display these Interfaces unless you setup UnDP Custom Pollers for the OIDs you are attempting to poll.…
  • You will need to go into Settings> Manage Nodes. Expand out the device and you will see all Interfaces Both up and Unkown. This is where you will be able to remove the Interfaces.
  • The MIBs Files that Vendors have is only the information on their MIBs are the OID, the name and Description, and some automatic options such as Enumeration, IP_Address and whether it would be polled via Get, Get Next, or Get Table. The MIB Database that is shipped with all of our Products already include the Most Common…
  • IP Address Manager would be able to give you the type of Detail as to whether the IP that is in use was pulled through the DHCP, or was statically assigned. IP Address Manager will integrate with User Device Tracker. IP Address details will be shown in the User Device Tracker page, and the IP Address Summary and details…