sean.martinez · SolarWinds Federal Solutions Architect · ✭✭✭✭✭

Comments

  • There is no current way to Delete the Node from NPM and sync it to delete from NCM. The possible issue with this would be if you accidentally remove the Node from NPM, it would remove the device and corresponding Configs as well.
  • The Orion Server will need to be apart of the Domain to see and add the Users. You will need to be on Orion 10.1 to use true Active Directory Authentication: New Orion Web Console user accounts may be created by any web console administrator. The following procedure creates a new web console user account. To create a new…
  • I have this setup in my Environment. I have a system that sits offline a lot and I did not want to show the Node as Down. Prerequisite: Solarwinds Agent will need to be deployed to the device. This is required to get the logic checking that I have included in the Alert Trigger and Reset Actions. Trigger Conditions: Reset…
  • Can you post the Snippit of the SNMPv3 Configuration? This issue usually occurs if the SNMPv3 RO account does not have enough privileges to the MIB tree.
  • If you wish to have data save to a Network Share you will need to use the UNC Path: ie. \\Server\Folder\Folder Start with the Permissions of everyone to make sure that Cattools can connect, then you can elevate from there.
  • Performance data can only be collected via SNMP whether plaintext v1/2 or secure SNMPv3 256-AES encrypted communications. Only network device configurations in Network Configuration Manager would use SSH, but only for configurations.
  • You can upgrade to 10.1, but the Error is due to the fact that we added the Topology Resource in SP1, if you run a Repair on Orion NPM or Orion Core, you will run across this issue. Reapplying SP1 for 10.0 will fix this issue.
  • The SNMPWalk.exe tool is designed more for troubleshooting device connectivity and whether it will return to a specific OID tree and values. If you want to see the MIB Name and description, the MIB Viewer in the Engineer's Toolset or Universal Device Poller, UnDP, in NPM is designed to show that information. MIB Viewer and…
  • Active Directory groups work best when the AD User account is directly associated to the group. Having a User tied to a Group tied to another group, or Nested Groups, are currently having issues due to the way the account are implemented in the web console.
  • In the Universal Device Poller Application at the top left, look for the device, expand out Pollers, and select your poller name. Make sure that it is showing a datetime and results.
  • AppInsight for Exchange covers the backend of the Exchange Server, which will let you know when the Services fail, the exchange mailbox server goes offline or unavailable. To get details as to the User Experience of the Exchange server, you can create a new Application template. You can utilize: Exchange Web Services User…
  • Here is some information I send out to Troubleshoot ConnectNow Connection issues Links are detected using the SNMP Bridge and Arp MIB Tables -We support only layer 2 or link layer connections In some unusual situations, even with SNMP and the Bridge MIB available, we may fail to detect a link -This is usually because the…
  • Please add the Switch and Router and SNMP Credentials for these devices that are associated with this area of the Network. I currently have a Virtual Server setup and the VMs all point back to the switch that the Server is connected to when ConnectNow is used.
  • I have seen a similar issue every once in a while when using MRC. If you select E it will open up Explorer, M would minimize, etc. I hit the Windows Key and the issue went away.
  • NCM will store the information into the Audit Table of the ConfigMGMT Database. The Table will store: * ID of the Device * UserName used * Module Name (whether Device Audit, Scheduled Job, or Real Time) * Action * Detail (Success or failure) * Date Time * ApprovedBy (used for Approval Authority)
  • Server & Application does not retrieve this information by default, an Application Template can be modified to retrieve the information via scripting. Solarwinds Patch Manager does pull this information by default and does have these reports built in, and Web Console reports per system of the details you are looking for…
  • If your Type of Property to Monitor under Trigger Conditions is Interface, try ${OutPercentUtil} I have tried the Variable, and it is working correctly on my system. If it is not working on yours, it may be an issue with the SWAlertActions8.dll not being registered correctly.
  • APM 3.5 does this already by Default. You can Create Separate Summary Pages based on a View Limitation of "Application Name Pattern" APM 3.5 actually creates a Link just for Exchange as well, so you do not need to configure anything. FYI: This only Started in APM 3.5.
  • -2 is a placeholder than Orion uses to note that we are not getting back any information from the Device. What version of Orion are you on? What Vendor and model is the device that you have with a -2? What SNMP version do you have on the Device?
  • You can run a Repair on Orion Core 2010 and Orion NPM and it will remove all Service Packs
  • Standard MIB Walk starts at .1 Private MIB Walk starts at the Private MIB of the vendor 1.3.6.1.4.1. The MIB walk and the SNMPwalk both talk to the device to find every OID, and value regardless of without referencing the MIB files in the MIB Database. SNMPWalk we include in the Orion Core products for easier…
  • Go into Settings> Manage Nodes. Change the top selection from Nodes to Interfaces. Once that is done, search for loopback or null0, then select the Checkbox and select Delete.
  • Free TFTP Server 10.9.1.33 date: 25 November 2013
  • There is no setting to delay the time to connection. What OS are you connecting to? The version you stated had only just added Windows 7 Support and is about 5 years old. There have been a lot of version upgrades and changes pertaining to the agent and connection settings.
  • NPM can support any device with an IP Address for the basic Up/Down and SNMP Access for details about the device. If the devices have SNMP a MIB Walk can be performed on the devices to see what data and values can be returned for Reporting and Alerting. The Universal Device Poller or Device Studio can be used to check the…
  • I would create or Edit an Event Report and base it on the Event Type for Node Down and Event Type for Node Up. What I did was create and edit a copy of Last 250 Events Web-Based. Under content you should see All Event, select Edit. Change Where At least one child condition must be satisfied OR Select Add Condition, and…
  • The only way to change the Response Time data to reflect a different availability number, you will need to delete the records from the database associated to the NodeID. Warning: Please backup the database before making any changes in the database. There is no undo function in SQL. The Nodes Table will show you the Node…
  • These MIBs are already in the Database, you will need to dowload the update MIB database in your Customer Portal under Orion MIB Database. Please Note: Adding MIBS to the MIB Database will not automatically add compatibility to Polling your Device. Adding MIBs to the MIB database will only apply in 2 Cases, the Universal…
  • Make sure that the Poller is set for Get Next, or Get Table. If the OID still comes back as unsupported, then the Device is not responding to the OID that you have set. The best way to see what your device responds to is to use our Toolset and perform a MIB Walk. MIB Walk will discover and produce reports detailing which…
  • Server & Application Monitor is only able to monitor Interface statistics if the Devices are Windows devices managed via WMI. Other Server OSs will need to leverage Network Performance Monitor to view Interface Status and Utilization. WMI Interface Monitoring included with SAM 5.5 and later.