scottsavarese

In addition, I would like the ability to have the following custom field types: LDAP filter - I want to provide a pull down or select menu where the client can select from a list of users in LDAP. Such as a custom field called Hiring Manager which is a list of users with "VP" in their title field. CGI request - The options…

While I know this isn't what you want, you can do this with the API and cron jobs as well…

I like the idea you are looking at unrestricted linking of tickets. This is one of the biggest pet peeves of mine with this product. I'm hoping you implement it recursively... Such that any ticket can link to any number of tickets which can link to any number of tickets. So, for example a user can ask for a new…

Thanks Daniel. I've pinged support about downgrading back to the previous version. I don't want to lose the past few weeks of work, so this isn't a simple revert.

Thanks Daniel... I assume that I am not the only one who wants to post notes to tickets via the API. I also assume that if this isn't prioritized and fixed quick it means that there has to be a workaround (or all the users that use it would be out of luck as well). Is there one? If not, what is the downgrade path to get…