scottd

Thanks for the info. I am now aware of the support window and will try to leverage it in the future. I made an assumption that since i have dealt with some support folks in Europe before that the supoort window would have been a little wider than it is. I admit i was a bit steamed when i made the post and by no way would…

I cracked up when seeing the message at the top of your map... DO NOT CHANGE THIS MAP! - DO NOT CHANGE THIS MAP! - DO NOT CHANGE THIS MAP! - DO NOT CHANGE THIS MAP! This map has special functionality; this particular map refreshes every 30 seconds and when a site is clicked on, a new smaller window will pop open on top of…

The status may have changed to 'shutdown' instead of 'down' if you administratively shut it down.

Sure! we arent really doing anything special to accomplish this. We have a few vendor apps that require a config file be edited in order to send traps to an NMS. These systems are usually telecom related and their mibs are very specific as to what is included; most of them dont even incude interface OID's. Anyway, as long…

Adam, Those are dates converted to days as a number. you can convert these eaisily in excel by putting a date in the field and formatting it to 'number' with no decimal spaces.

patriot, Are you wanting to do this in SolarWinds Report Writer? If so, it will be a challenge because what you are trying to do is the result of 2 select statements. There is no problem running more than one select statement in a query when using SQL. However, I have not been successful in getting Report Writer to handle…

You can do this at the server by opening Database Manager, expanding SQL Servers. Your server and db will be listed there.

We are running IE 7 and i have only seen this once and it was from an IE session that i left running over the weekend on my my locked workstation. I suspect SolarWinds timed my session out because i could browse any other site, internal and external in that session. In fact i left that session running for a few more days…

donald, he is trying to eliminate the events from the event table so they dont show in the events view. Excluding devices from reboot alerts wont keep the events from showing in the event table. those events would need to be scrubbed from the table.

Nope. They are basic as the name suggests ;)

Try this and see what happens. I may not be following what condition you are trying to setup for. Of course your node names and custom property should be filled in with your entries where i used my own.

Your right, supression would work here only if you were just applying the condition to one node.

Using advanced alerting will be a little clunky, but it can get you close to what you are asking for, or it may be good enough to meet your requirements, not sure... By using suppression you can make the alert not fire until all of the nodes in the group are not responding, however; Pitfall #1 - alert manager will send…

Mr. Monkey, If i understand you correctly, i believe this can be done with an Advanced SQL Report. Below is a query for you to use as a template. My custom property for this query is Application and the values i am using are OMS and SAP, and the time frame i used was for 7 days(weekly report). Select(Select 'Availability -…

To the best of my knowledge, the flapping events are only logged to the syslog table and would not be found in the events table which is why i replied the way i did... Maybe i am not understanding completely... What kind of alerts are you being overburdened with? Interface down/unknown/shutdown/warning, etc???

Please dont post it if it doesnt show anything relevant. Perhaps you could just state your conditions generically...

As long as your custom field is in the Nodes table, you can search it with the Search for Nodes web resource that can be added to any view. Your custom properties will be available there in the dropdown. By default, this web resource is on the Network Summary Home page.

Cool! Glad you got it sorted out.

ActionDefinitions is the table for that. AlertActions table is for Basic alerts.

We are using 'none' for exclusions with success. Perhaps you could post a screen shot of your condition...

I second what John said. This is how we have always handled these situations. And your first question... The answer should be yes, the alert will fire if the condition still exist after the maint window is closed because orion will resume its normal operation based on its polling cycles. If it polls the node after the…

Understood. You could really shoot yourself in the foot if not careful here. I am kinda doing this already without the nice interface. I can create an empty alert and plug my select statement directly into the AlertDefinitions.TriggerQuery field. So we are kinda doing it already, but it does have its drawbacks. If someone…

Maladil, Here is a simple page i wrote that i use in a mashup. It doesnt show nodes up or down. It shows me what nodes i have assigned to sites. But this example should be sufficient for you to go on. You can always edit the 'sql query' and the corresponding 'Container.DataItems' to return and present the data how ever you…

It almost sound like you have overlapping alerts configured. I could be wrong... I would start by checking the AlertLog table for the alerts in question and see if the same alert fired twice. It will have all of the details about the alerts that have fired in there. If you find that you have 2 different alerts firing for…

Settle down now. If you read my post i said i was fully prepared to back out of the botched install, which i did without issue.

Thanks for the info. Our organization has become quite dependant on this application as we provide services to various levels of our business and although network management itself may not be service impacting, not having it could be. I guess it depends on how you utilize the tools. The issue seems to be with their license…

I'm no SQL guru either, but i do understand the query... We have adopted the query and made it work for us. I have set this up several different ways and have settled on one that works best for me. I will describe the way we use it... I have set up a dts package to handle the outage reporting process. It creates a table…

Probably not DNS... This is probably because the interface/ip address that is sending the syslog message is not the same interface/ip address of the node that was discovered in orion. If you change the ip address of the node in orion to the ip address that is sending the messages, the hostname will fill in correctly.…

Yes, Our solution is to discover or change the ip address(in solarwinds) of the offending node to the ip address that the syslog message is coming from. This should do it.

Brian, yes but only after the alert has fired! Once it has fired, it will be logged in the AlertLog table with variables populated. Look in the AlertLog table for your triggered alert, then look in the message column. The message will have all of the variables filled in because it is the actual command that executed.…