savell

This is really a question for Cisco regarding the CiscoWorks import process - rather than SolarWinds, but I'll attempt to help. As you have seen, CiscoWorks provides only a limited import capability. I think the best option is to manually add a single device to Ciscoworks (with the logon information, snmp strings etc) and…

Gidday Brad, Sorry, I assumed that you were already using loopback addresses in you configs. Netflow receiver must be able to correlate the managed device in Orion with the incoming Netflow data. To do this, it uses the IP address that was used to manage the device. As you found, if the addresses do not match, then you…

Brad, Is this IP address an interface on the device, or the management address (i.e. loopback). Check that you hace configured the device to send the Netflow data from the management address (e.g. ip flow-export source Loopback0). Sav.

Have a look here also.. www4.solarwinds.net/.../topic.asp Sav.

Try here http://support.ipmonitor.com/mibs/CISCO-ENVMON-MIB/item.aspx?tid=ciscoEnvMonSupplyState If you do an enumeration within the UnDP interface on 1.3.6.1.4.1.9.9.13.1.5.1.3 (ciscoEnvMonSupplyStateTable) and click the map values button - the values are already populated by SolarWinds for you. This UnDP is also…

Month by month trending is difficult to do with the current report writer features (and the way Orion aggregates data). I produce monthly availability stats and charts by utilizing SQL Reporting Services. We extract the data required from the Orion database each month (summarized availability for each node) and then create…

Item #6 is one we would love to have implemented - I'm always asked by our Operations people why I must send e-mail alerts when they have the alerts screen in front of them. A couple of other related suggestions in the same area if I could (they might be already addressed in 9.5, but I'm holding out for a few more weeks).…

Denny, We have approx 4300 nodes and 16000 elements spread over three pollers. Each poller is dual processor, dual core Xeon 3Ghz with 4Gig RAM. One processor core works much harder than the others - a sign of a single threaded design. Currently I would go for a faster CPU rather than multi core or multi processor machines…

I believe that this patch was rolled into SP3 for this version (9.1). SP3 is available from the archived service packs option (once logged onto the SolarWinds customer portal). Dave.

Hi Mark, We are just setting up the same import from NPM - and have the same result. I can't see how we force the global username / password, and also don't have the option to ignore the Username, Password etc fields. I think we both need help here from support... Dave. Edit: After a little more playing around, this is…

Of course if you are using SQL Server 2005, then you have access to the provided SQL PIVOT function rather than creating a stored proceedure to do this.... Sav.

In general, I think this is related to the ratio of Nodes vs Interfaces. Our pollers with a low number of nodes compared to interfaces perform better than those with a high number of nodes vs interfaces. I assume this is because SolarWinds are using an snmp get list type of activity for performance reasons (i.e. returning…

You don't generally just monitor the loopback address. Interfaces are also critical items to monitor - however you may not want to monitor every interface on a device (i.e. switch ports for example). Loopbacks are useful, as they are not dependant upon a physical interface. For example, you may have a router with two paths…

Do you have 64bit counters enabled for the switch that this server is attached to? On high speed interfaces, the default 32bit counter will wrap very quickly - and result in inaccurate data. Dave.

Hi Eric, I'm not sure I understand the question fully. Is this a question regarding the export of rules and policy reports between Cirrus servers? (or something else). Dave.

It seems I was a little fast in my reply. After consulting with our 24x7 Ops area - it would seem that they have a pressing need for the ability to unmanage (or suppress) alerts from the Network Summary screen. Ideally they want a comment field to record details about actions ongoing for the failed interface/node (i.e.…

I agree - adding/deleting nodes and interfaces. Sav.

Robert, If the lines are always in the same order (not always the case unfortunately), then you can create a regex expression like this... access-list 5 permit host 172.16.0.5\s+access-list 5 permit host 172.16.0.6\s+access-list 5 permit host 172.16.14.1\s+access-list 5 permit 172.16.25.0 0.0.0.31 Although it doesn't help…

I think you will find that it kicks over as a result of the poller not being able to perform a database write during the maintenance (the hot-standby looks at the last database write timestamp). Two things you could do... Work out what the database issue is. Our pollers continue to perform database writes during…

Hi Haley - since no-one else has jumped in, I will. I'm sure that the call data has some very useful information (including MOS scores for each call). I really haven't looked closely at this data however, as I'm flat out just trying to sort out a management strategy for the VoIP network layer. Rather than introducing Call…

What kind of data is contained within the column you are tyring to use as a label? Looks to me as if the code doesn't handle (or didn't expect) the column data that is being passed - are any of the other available columns working OK as labels? Dave.

Yes, I've actually seen this occur a couple of times at random intervals. I pretended it didn't occur - I couldn't work out what I did to make it occur and didn't think to log a fault (I just cancelled out). It's likely to be a bug, but without being able to replicate it's going to be difficult to solve.... Dave.

Hi Pacific, We successfully run Orion, APM, Netflow, VoIP and a Hotstandby server with approx 4500 nodes and 16,000 elements (only 280 AOM component monitors at this stage). We have two additional pollers (as well as the primary SLX poller). The poller hardware is fairly standard HP DL380 servers (actually G4 generation…

I've had this before when the time wasn't synced between the pollers. Try syncing your servers to a single ntp source and see if this still occurs. Dave

Did you ever go ahead and do this? I migrated a little while ago to SQL2005, but when the database restore occurred it restored as compatibility level 80 (SQL Server 2000). I was wondering if I should make the change to compatibility level 90, but I'm unsure if this will cause an issue... Dave.

As far as I understand, Solarinds does not recommend installation of an additional poller remotely. That said I know from a number of forum posts that it has been done. How many elements are you intending to monitor from the remote site and over what bandwidth/latency? We run one of our additional pollers remotely (5000…

Had the same issue last night with our upgrades. Opened a case and support were quick to answer.... Update for Case #18687 - "Netflow Summary Web Page" Here is a workaround: Run this SQL query: UPDATE Views SET ViewType='NetFlow Summary' WHERE ViewTitle='NetFlow Traffic Analysis Summary' This issue will be addressed in the…

Just had the same (kind of) issue. Added a new netflow source - but it didn't show up as an active netflow source. Restarted the netflow service and the device and interfaces appeared. Sav.

You could create the new custom property and them use a quick SQL update to copy the data across. Dave.