salernom

Yes we do, some times I think we have to many. I would start with less, you can always add more.

I am noticing this is only happening on custom fields. IS that the case for your issue also?

As a mature product that satisfies the needs of most customers, the release cycle for this product will likely be slower than that of other products who are more quickly evolving. Our release cycles might be anywhere between 9 to 18 months depending on the number and complexity of the releases being added. So, this means…

Yes, I seeing something similar in bulk asset updates. Even after a clearing the search and re-searching the same tags I am not seeing "Internal Audit Date" (A custom field). When I log out and back in, search the assets, I seeing the changes I applied. Defiantly a bug.

Sort of happy this topic came, noticed we got some redundant categories ... any how here is ours: * New Employee Enrollment* Accounts Setup * Help Desk(s) Update * Procedure * Submitted Request * Tech Install/Config * Tech Install/Config- * * VOIP/Tele * New Adjunct Enrollment * Employee Move* Help Desk(s) Update *…

You can vote for this in the Web Help Desk Feature Requests

We are having the same problem right now. Did you have any luck in fixing this?

We had a issue when we sent this up also. Check your email server logs/span filters to make sure the email you are sending from in the sending from in the help desk is a trusted email address.

I would be interested in know if this is possible also. I suspect you may have to modify the API, but I do not know for sure.

I agree, notes in action rules, why can;t we do this already? I been looking for a couple of hours with no luck. You ask this question 2 months ago, isn't Solarwinds trolling the forums, wonder why it has not been answered.