rspoelstra

Hi David, Did you try this? I did it before the service pack came out so not sure if its something thats included now but it fixed my issue and might be worth checking out; Support suggested increasing this to a 15 second timeout with 4 retries. To do this make the following changes in the registry:…

Just out of curiosity, are you using SNMPv2c or v3? I have issues with v3 and a bug has been submitted. Also, if you go to manage the node in APM and do a Test All does it fail? I was seeing if it did the whole application, they'd end up failing, if you do each one individually, it goes through fine.

I think I found the problem, someone was trying to "help" and put a trigger condition that if the Last Boot was less than 2/21/2011 to alert. I think we're good now. Thanks!

Yeah, I was getting all kinds of them and we have the date/time stamp so who knows. A couple examples from this morning has rebooted at Tuesday, February 22, 2011 8:28 AM. has rebooted at Friday, March 04, 2011 7:57 AM. has rebooted at Tuesday, March 08, 2011 1:14 PM. has rebooted at Tuesday, February 22, 2011 6:01 AM. Oh…

We get it resolved for a couple of weeks then it pops up again. The most recent fix was due to SNMP timeout issues found by the Dev team which calmed it down for awhile. I'm getting several hundred events a day just from components going down then back up.

I think they are trying to address as many bugs as they can which is why they haven't released the details. I'm also curious what else will be included and if its worth installing. Other than the polling issue, it seems to be running pretty solid for us. Then again I haven't gotten very adventurous with it yet. We just…

I was having this issue with 10.1.1 where I would get a flood every time we rebooted the service. I installed the RC and now I have just been getting random reboot alerts throughout the weekend. I see that 10.1.2 has now been fully released and can do the upgrade but was wandering if anyone else was having the issue or if…

Just out of curiosity, if I were to use this and use a different e-mail address to send to if it's been less than 15 minutes, would it still send to the main address setup in the condition? In a better explanation, I have that particular reset trigger set to send a page out to our afterhours. If I put that query in my…

I think that's moving in the right direction. What I'd like to do is what you've started on in the second query but wander what would be needed to make it not send out. Obviously there is a variable available that is used on the trigger alerts.

Putting it all on one line did it! Thanks for your quick help on this, I've been beating my head against the wall for way to long with no results (other than a dented head). Looks great!

Thanks Danielle for escalating this for me, they were able to find the issue and get us up and running again! taylorfc - I can vouch for the solution, everything was back green after about 10 minutes of polling

Just curious if you ever were able to resolve this issue. We still have the same problem, it pops up every once in awhile and multiple tickets with support haven't gotten me very far.

I'm not sure if this will help you out at all or if its worth trying but it seemed to fix my issue that we were having here with nodes not coming back up. I have a ticket open and the dev team was seeing a lot of SNMP timeouts. We had them set to 2.5 seconds with 2 retries which has to be the default since we never changed…

Did you try the solution I posted above? I've been able to use the link outside the organization by changing the field in the websites table.

Well that failed miserably. Scratch that idea

Yeah I was trying to figure out how to explain it. When you access the URL, it triggers a script. If the script finishes correctly, it shows "Success" on the page, if it doesn't, you get a "page cannot be displayed". I tried both a port 80 and 8090 HTTP monitor and no luck. Not sure on the post method or java, pretty sure…

Thanks! I played around with the SDK on Friday then had a light bulb moment over the weekend and just created a custom report. Then in the view I just added that report. So far it works great! Trying to keep it simple as possible.

This may seem like a dumb question but where do you use the query?

I'll admit I don't know all that much about the alerts, learning as I go but should you be able to just paste that in the alert text or where should it go? I tried it that way and it just e-mailed exactly that

I've been playing around with the same thing. We have the LastBoot variable in the alert e-mail so it displays the reboot time and most are several weeks/months/years old. We use Node ${NodeName} has rebooted at ${LastBoot} in the e-mail. Most of our devices don't reboot very often so as an interim fix I just set the…

Is there any chance of this functionality making the cut for 10.1.2?

Yep, it's not the node that needs renamed though. I'll have nodes the way they're supposed to be under the manage nodes, however when I poll for VM, it grabs the actual host of the ESX cluster.

Just out of curiosity, do you monitor response times on these nodes? I am experiencing very similar symptoms after upgrading to 10.1. One thing I found is that when a device goes down for more than 1 polling cycle, it never shows that it comes up. On the NPM Engine Status I show 0 ICMP polls per second and we monitor the…

Would you be able to share your report? We have an audit coming up and this is one of the new requirements. Thanks!

Hi all, Thanks for the responses. I did some more digging and it looks like we are going to use SEUM. Apparently the engineer who set it up and I had different understandings of what was needed but we got that sorted out. Installed a SEUM demo and it works like a charm. Thanks again! Randy

This isn't an active thread but I thought I'd post the solution I was able to get to work after a trouble ticket. My problem had to do with us using HTTPS for the website while the acknowledgement alerts were being sent out HTTP. By putting a "1" in the "SSL Enabled" field in the website table of the database. Hope this…

I'm not sure if you've tried this yet but you can modify the website for your acknowledge alert. If you open the Solarwinds Database Manager and drill down to the Websites table in the NetPerfMon DB, query it as Read-Write and change the ServerName to your FQDN instead of the server name and the IP address with your public…

That's always the order I've done it. Once NPM is up to date the rest are really easy. Just make sure you backup your database first and take a snapshot of your VM if you're using one. Never know ;)