Comments
-
Now that SWSD has Response Templates to create canned responses it would be great if we had more variables to use. I'd love to see a requestor_first_name variable as well as a assigned_to_first_name just to name two off the top of my head. Keep things a little more personal. I also agree that Macros would be much better.…
-
LOL. I did the bar chart.
-
@"SPSDude" Awesome! Wow, that was simple! Thank you so much for your quick reply!! WOrked great. I added another filter for the Agents on my team and it is just what I wanted!
