rschroeder · NAM SME · ✭✭✭✭✭

SolarWinds NPM can monitor by both ICMP (ping) and snmp. ICMP is faster. The firewall must allow the traffic, whether ICMP or snmp, to pass from NPM to the target. If you find the firewall administrator or corporate policy will not allow ICMP or snmp to be passed between your NPM poller and the target(s) behind the…

I love maps for reports and for training new Network Analysts about our sites. Maps--when kept current--are a visual shortcut to seeing what may be impacted by losing any piece of hardware or circuit. I need to have fewer places to reference, to keep current, to use as my sources of truth. Towards that goal, I need maps to…

There are more than one path to consider: * Reinstall your backed-up server image(s) and/or SQL database, then review your steps and start over with a modified plan that's different from your original steps. * Work with Solarwinds Technical Support to discover what's wrong and correct it. Collect the Solarwinds Diagnostics…

Have you tried this? http://www.solarwinds.com/documentation/en/flarehelp/orionplatform/default.htm#orioncoreagcreatingbusinesshoursreport.htm?Highlight=filter business hours Does this fill the need for you?

I've had some challenges with some Support not happening as quickly as I'd like. Until Support can fix the problem, why don't you describe the technical difficulties you're experiencing with your product here. There are a lot of experienced users that regularly visit this site, both to learn and to help others with…

I've accomplished the desired results by alerting off Syslog information. When a BGP or EIGRP neighbor relationship is lost, that shows up in the syslog. The router or L3 switch is configured to forward that syslog info to Orion NPM. I built a Syslog action in NPM that looks for BGP or EIGRP in the message and forwards it…

Eewwww! Another IoT device on your internal network--in your NOC? Who manages / updates / secures that TV? I've recently read so many cases of folks installing IoT or network-aware appliances, and then having their homes or businesses compromised by hostile remote access through the new IoT boxes, and I'm calling a…

Following. There's got to be a good way to do this. Something more high-level than simple WireShark or port-mirrors & sniffers or firewall counter hits.

Alas, I'm just south of the border in Minnesota!

I have auto-dependency enabled, and in addition to the manual Parent-Child relationships I've built, I see it's done a partial build of other valid relationships. However, it's not always thorough, nor complete, although it IS pretty accurate most times. Suppose a site has a router, a distribution stack, multiple access…

Try opening SDK and using this Query. It will generate the list of all Orion account ID's and their status and permissions. SELECT AccountID, Enabled, AllowNodeManagement, AllowMapManagement, AllowAdmin, CanClearEvents, AllowReportManagement, AllowAlertManagement, AllowCustomize, AllowUnmanage, AllowDisableAction,…

Have you considered simply accessing NCM when you need a backup config file and copying it to the laptop? Since NCM is always available, there's no problem accessing the single confog file. Then there's no need for the recurring job of backing up every config to separate folder, and then copying all of them over to a…

I sure hope some new-and-much-improved version of Atlas is coming soon. I agree with earlier comments about it being clunky, about it providing too much or too little information, about it would be great if it tied into Visio and could automatically use Visio Stencils. And wouldn't it make perfect sense to Atlas to have…

Rather than solely relying on Thwack, I recommend opening a Support Ticket with Solarwinds Support, placing the appropriate level of priority. Typically SW Support gets to cases without "site down" status within two or three days, and often resolves the issue within two weeks. I've been running Kiwi Syslog for a long time,…

I'm watching this one closely. Having experienced three months of "challenges" when I upgraded to NPM 12.2 (finally resolved after Hotfix 4 or 5), I'm in no hurry to see if I happen to fall into that "<1%" of users experiencing upgrade problems. Maybe I'll pull the trigger in October . . .

Although less than 1% of upgraders are having problems, I'm still happy to have been forced to sit this one out for a few month, until we have SQL 2016 running for the new NTA solution. I did my four months of upgrade penance starting last October, which finally ended with hot fix 5. Things have been quite stable since…

I've watched System Administrators continually be handed NIC-Teaming tasks and fail to understand the process and options and correct configurations. In a Nexus environment, we offered four options to SA's for LACP to allow two or more server NIC's to connect to resilient switches. Some of those options work well with MS…

I built a process for accomplishing this very thing, for the purpose of being able to re-use switchports that have not seen traffic in a LONG time. Check out my shared info here: How to create a report displaying the Last Time Data was Transmitted or Received on a Switch Port

Unplug. Isolate. Behave ethically. Work towards a world where reasons for negative behavior continually decrease. Meaning treat all people--no matter their color, creed, orientation, nationality, height, ability, eye color--equally. Elect people who will do this. Who will ensure safety for children growing up, and their…

Timing might be the issue here,as long as your snmp credentials are correct, and as long as you're monitoring ports that have activity on them. If you set Orion to poll infrequently, and/or if you have your stats page set up to display the Last 7 Days of information for the port(s), you may see nothing--until 7 days' of…

I'm sorry to be the one to say it, but it must be asked: Did you create a backup of the database prior to doing the maintenance? If so, restore it. If not, call your DBA's and SAN people and ask if they can restore a backed-up copy of the database from their archives. If you don't have such a backup, open a case with…

I'm running NCM 5.1.1 and ERS 8300 4.0.3. NCM properly discovers port names at these two levels. Are you running 5.1.1 and 4.0.3?

Worse, the Firmware Upgrade process seems to only support TFTP transfers, and they are fragile and they fail frequently across a long WAN and across VPN tunnels. I'd love a process that allowed NCM's Firmware Upgrade to use the file transfer solution within Cisco ASA's ASDM, which is amazingly fast and reliable when…

An alternate solution: Open Settings > All Settings. Go to Node & Group Management > Manage Pollers. Click on Manage Pollers. View the enabled pollers under the "Scan New Objects" column: Select the specific pollers in which you're interested and click Assign. Turn the desired poller(s) off by clicking in the "Poller…

Try this for a starting spot: Go to NPM > Settings > All Settings > Manage Nodes Sort Group by Vendor so you can see all of your APC units: Put a check in the top box on the right, selecting all your APC products managed by NPM. Alternately you may want to just select one individual unit and test the process on that one so…

It looks like you have configured it correctly to only receive notification on download failure. However, check your other enabled/scheduled download tasks and look to see if perhaps some of your nodes have been inadvertently added to other tasks, which do not have the bottom box checked. I batch download jobs by device…

I have a report for Cisco Inventory information that shows Physical Entities and Serial Numbers. I can't recall it if came stock from SolarWinds, or if I modified an existing canned report, or if I downloaded it from Thwack, or if I built it from scratch. I've had NPM since 2004--that's a lot of reports & upgrades &…

I'm following this thread--sounds interesting. I don't see that report in NPM, it'll be interesting to see if someone has a share or KB solution.

Until someone provides the answer for how to accomplish your task automatically, you may have to resort to some manual methods that could be supplemented by Draconian enforcement steps. By this I mean the following: 1. The "manual" method: Create an internal department or company policy that requires anyone who creates (or…

Jiri, with our recent NPM upgrade to 7.4 deployment, which is spread over multiple sites' pollers, I see an error each time the NCM Database & Archive Maintenance Job Info is run--it fails for each engine: I'd like to understand why the error says "The specified network name is no longer available." I don't see a specified…